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How long should it take a closed account to be removed from online banking (Halifax)

JustAnotherSaver
Posts: 6,709 Forumite


in Credit cards
Closed my Halifax credit card over the phone a few weeks ago.
Just logged in & it's still showing today. Balance as "Nil" but still showing.
I would've thought it'd have gone within a few weeks. Does it wait for the next statement issue before it goes? It's been that long since i had a Halifax account that i can't remember.
Just logged in & it's still showing today. Balance as "Nil" but still showing.
I would've thought it'd have gone within a few weeks. Does it wait for the next statement issue before it goes? It's been that long since i had a Halifax account that i can't remember.
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I can't remember exactly but it's a while - maybe something like three months? When I closed my card they told me what the timetable is over the phone. It doesn't mean it's not closed.
I closed my TSB card over a year ago and it still shows in their internet banking!0 -
I closed mine in branch the other day, and they told me it would close from 27th Sept. I'm hoping that it really does close...as I want it to show as settled for credit rating purposes. Don't want it to still be showing as available credit!! (my ratio is quite high - all stoozed)
I've made a note to check internet banking in a few days time.How's it going, AKA, Nutwatch? - 12 month spends to date = 2.56% of current retirement "pot" (as at end January 2025)0 -
Ahh thanks. I wasn't sure if they'd made a mistake & not closed it properly or something.0
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I closed mine about 5 weeks ago and it showed up Monday on my credit file.0
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I applied last year for a Clarity card to take the place of their Platinum account.
The Plat account dissapeared from the website after a few months.0 -
I've closed credit cards with both the Halifax and Lloyds bank in the last few years and I remember seeing something somewhere about the cards remaining visible for up to six months.
Hope that helps.It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.0 -
AFAIK It can be up to 6 months as 20aday said, athough it will be closed from the date requested.I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
If you can't be the best -
Just be better than you were yesterday.0 -
My Internet banking now shows my "available balance" as Nil.....but strangely shows a credit limit of £200, when it had been £2000. Not sure what's going on there?
Surely if the card is cancelled, I don't have ANY credit limit!How's it going, AKA, Nutwatch? - 12 month spends to date = 2.56% of current retirement "pot" (as at end January 2025)0 -
Do not know about Halifax. But for Lloyds which I believe will be the same with Halifax It takes 6 months before it disappears.
If you call them to check it they will say that the a/c has been closed.
I think the purpose of that is to prevent you to re-apply within 6 months.0 -
My Internet banking now shows my "available balance" as Nil.....but strangely shows a credit limit of £200, when it had been £2000. Not sure what's going on there?
Surely if the card is cancelled, I don't have ANY credit limit!
When Lloyds Bank has closed my account it showed a credit limit of £200 too (even though it'd been something like £1,500).It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.0
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