Microsoft should be totally ashamed - W10 uninvited massive 2 hour update is CR#P

agarnett

RumRat wrote: »

If your Kaspersky isn't working then just update to the latest product (2017).
The only versions that were deleted were the ones that Kaspersky decided not to support in Windows 10.
Again, not MS fault.....

Nope I guess not if they or you say so , Kaspersky's latest 2017 is indeed what I updated to a number of days ago for the same reasons you are suggesting are the best plan - but sadly, it is currently maybe not the safest solution till they have caught up? I am currently not using Kaspersky following my decision to use W10's Reset feature. But do take a look at this, Rum Rat, if you are seriously interested:

First note the Amber exclamation warning headline on Kaspersky Labs main support page, then look in more detail at
http://support.kaspersky.com/12394

I quote (from today's current link ID 12394 - they are probably working on it furiously and their reports on W10 Compatibility will no doubt gradually improve over time):

FAQ: Upgrade to Windows 10 Anniversary Update (Redstone 1)
Back to "Software compatibility"
2016 Aug 11 ID: 12394

Kaspersky Lab products are not fully compatible with Windows 10 Anniversary Update (Redstone 1). For information about the limitations, see the following articles:

• Kaspersky Internet Security 2017 / 2016
• Kaspersky Anti-Virus 2017 / 2016
• Kaspersky Total Security 2017 / 2016

Before upgrading to Windows 10 Anniversary Update (Redstone 1), download and install the latest version of Kaspersky Internet Security,!Kaspersky!Anti-Virus,!Kaspersky Total Security!and update antivirus databases. The latest patches installed during the update will exclude a number of otherwise possible issues.!
If you experience any problems with Kaspersky Lab products after the upgrade, use the recommendations below:

• "License not found" error when updating Windows 10
• The product has been removed from the computer!
• Product functioning errors
• Installation errors 1316 and 1714
• Installation error "Installation files are corrupted"

Fingers in ears? Yes - always a lot of it about ...

RumRat

agarnett wrote: »

Nope I guess not if they or you say so , Kaspersky's latest 2017 is indeed what I updated to a number of days ago for the same reasons you are suggesting are the best plan - but sadly, it is currently maybe not the safest solution till they have caught up?.
Yada Yada etc.

https://usa.kaspersky.com/windows10

agarnett

Interesting Rum Rat: From a quick chat where sales were anxious to close down the conversation, it looks like they are not yet comfortable with the inconsistency you have presented:

You argued 2017 was required - They told me, and I quote exactly "If you have an active Kaspersky license, you can ensure compatibility with the Windows 10 upgrade by updating your software for free to the new 2016 version here: http://usa.kaspersky.com/windows10"

When asked about the inconsistency at support.kaspersky.com
(which sports that amber exclamation banner: ! Compatibility with Windows 10 Anniversary Update (Redstone 1)) they seemed anxious to palm me off immediately to technical support with no further comment.

There is another clue on their website that upgrading to 2017 is not the simple answer:

The product has been removed from the computer
If the Kaspersky Lab product has disappeared from your computer after the upgrade to Windows 10 Anniversary Update (Redstone 1), the version of your product was incompatible. To install the application again, do the following:!
Download the removal tool!for Kaspersky Lab products.
Remove the remaining files of the product using the utility. If the tool detects several products, remove them one by one, restarting the computer each time.

Well mine wasn't removed with the initial W10 Anniversary Update, but it had some of the other errors listed on their site.

My next step was indeed to Upgrade my KL Internet Security 2016 to KL Internet Security 2017.

KL Internet Security 2017 was however removed or at least deactivated when I did the subsequent W10 Reset.

I am right now using a 169MB download from the page you linked to to upgrade and I noticed that in the early part of the installation it was Compatibility Testing and it stated that it "replaced incompatible database".

So it is not all Yada Yada is it? The first upgrade I did to 2017 was apparently incompatible with W10 even though it said it had completed installation successfully. How do I know that? Because the second install said so while it was possibly doing a better job just now.

And you will now perhaps be interested at the brand new Activity Center messages I have just received a minute or two after KL said it had installed successfully and that KL protection is active - all the greens.

It still says it in the KL App.

The Windows Action Centre however has rapidly notified me as follows:

Kaspersky Internet Security
Databases extremely out of date
Cannot Update databases
Check your internet settings

Then a minute or two after that ...

Security and Maintenance
We've turned on Windows Defender. Kaspersky Internet Security has expired. You can keep on using Windows Defender to help protect your PC or you can renew Kaspersky Internet Security.

I still have 100 or so days to go with my KL subscription.

I will now remove all traces of Kaspersky and continue with Windows Defender and perhaps try a completely fresh install of Kaspersky tomorrow.

Not easy for the uninitiated, is it?

Call it Yada Yada if you will, but I am not sure many will thank you for dismissing these messy potential complications so lightly.

By the way, did you ever read about the allegedly successful law suit in USA where a customer successfully sued for $10,000 for the disruption caused by being forcibly upgraded to W10? Forcible upgrades and disruption is broadly what this thread is about, when it comes down to it, eh?

RumRat

Yada Yada saved acres of space in the quote......because it was needed.
You carry on doing your own thing that way you'll be happy.
Kaspersky internet security is working fine on W10 here.
I've never been forced into an upgrade I didn't want.
I've not had any problems on any of the machines I've updated.
Others have told you the same...............Maybe you shoud accept that and move on with your life. I'm sure you'll be much happier for it.
Either go to Linux, if Windows 10 is as bad as you think, or, accept the fact that your experience is hardly one of the majority.....They delivered the update to 350 million devices......and start over.

S0litaire

Tempted to suggest that he turns on "Fast Ring".....

^_^

AndyPix

agarnett wrote: »

were anxious to close down the conversation,

I bet they were !!

agarnett

Yada Yada saved acres of space in the quote......because it was needed.

<snip> would have truly have saved space if that was your intention.

You carry on doing your own thing that way you'll be happy.

Absolutely, that's because I don't intend to roll over and let Microsoft tickle my tum any time they fancy.

Kaspersky internet security is working fine on W10 here.

I am sure I too can switch off Windows Defender and update Kaspersky's databases and get the system running quietly, and trust to it being "good enough" despite inconsistencies on the KL website, and "get on with my life" that way. Currently I choose to get on with it for a little while using "Windows Defender" since Microsoft seem so anxious to switch it on and thrust it under my nose. Then in a month or two, I will probably go back to a more bombproof Kaspersky which I assume by then, it will be once more.

I've never been forced into an upgrade I didn't want.

Yep we can see, you are too clever by half for that to have happened. 350 million users are not all like that, especially the Home Edition users who DID accept a W10 upgrade last year, but who hadn't a clue that they would be forced to accept the W10 Anniversary Update this year unexpectedly, who did not have a choice. By the way, if there are still any W7 users out there who still aren't ready for W10, with their machine still in a position where it is being offered, and have managed to stay away from it somehow, there is a nifty little free utility out there called "Never 10" which will in moments give you control of when you do finally upgrade using your "reserved" W10 upgrade. I was reminded of it and used it yesterday on a friend's machine where the machine needs to be used daily - for a management accountancy and Business with Excel course, and at no time can be allowed to take on a life of its own and go offline just when it fancies it for a major update. That same friend has a wired machine from which she runs a second business and which remained XP for as long as possible and has remained W7 for the same reasons. Her son is a graduate data scientist, and it was he who reminded me of Never 10. Suffice to say he has used Linux for years, and I think he runs his Windows 7 (as he has to be atune to Microsoft as well as other operating systems) inside Linux.

I've not had any problems on any of the machines I've updated.

Nope - you said so before - that's because YOU are clever and YOU updated them before they updated you

Others have told you the same...............Maybe you shoud accept that and move on with your life. I'm sure you'll be much happier for it.

That's where you don't get it. Home users need their machines to work as they expect daily so they can be sure they can continue to do today what they did yesterday, and will want to do again tomorrow at a time to suit them, without any disruption.

In a corporate environment, which is I am guessing where a large chunk of those 350 million installations reside - question of whether they have yet been updated, and how many may have been rolled back due to problems being an interesting one too - the IT services departments tailor the installations to work according to the company's wishes and the IT department controls the downtimes. It is up to the IT department to understand all the applications that the users are using to further the company's business and to ensure compatibility of all those Apps with every update/upgrade before they let it happen.

What I have described is two totally different approaches. Windows 10 Home users get no choice unless they are insiders like you and pre-empt Microsoft's next move. By insider I am assuming you availed yourself of information available via Microsoft's official Insider Programme, or set about reading around it some time ago, because you too "carry on doing your own thing that way you'll be happy" ?

We, the vast majority of existing Windows 10 Home users did not buy into this unexpected Anniversary Update and upshot either deliberately, or at all.

I mention that USA legal case again. The words were "forcibly to upgrade" and "disruption". They are not dreamed up. They are indeed what many will have experienced. That you were not disrupted, and that I was not disrupted beyond my ability to recover without much outside help is one thing we two can be happy about. The thread is about those less fortunate who generally never have much of a voice as they don't think they know enough to question and argue perhaps?

victor2

<snip>
Nobody is forcing you to use MS products.

Fightsback

Perhaps this may be more suitable for your needs:



No batteries required, no vendor lock-in, no updates, cheap & easy to fix plus it has pretty colours.

agarnett

victor2 wrote: »

<snip>
Nobody is forcing you to use MS products.

True, but there's a funny thing - if I want a new PC, I don't get offered much choice as yet out of the box, do I? The manufacturers of new PCs have to make them reliable straight out of the box, and the only operating system that they can rely upon for the standardisation they hope will sustain their own sales without an uneconomic level of technical support problems is Microsoft.

They are essentially stuck with the Microsoft monopoly that developed down the years if they wish to market new PC's to existing Windows users.

Consumers suffering from a large corporate's exploitation of market monopoly is as I think you know, since you are on a consumer website, generally seen as an unwanted thing. I am not so blind as to see that standardisation is a good thing, but there should always be a middle way - to alleviate the suffering at least! Or are Microsoft now re-inventing themselves as the old Ryanair type, 'the flight leaves on time whether the majority of the checked-in passengers have made it through security or not', one size fits all lo-cost model of personal computing, perhaps?