GETMEIN Ticket disputed

agrinnall

arcon5 wrote: »

Also what does face value even mean?? Gift vouchers say they have no face value. £10 face value of ops tickets doesn't seem to mean they can buy replacement tickets for ten quid.

Yes it does.

Jade-Elizabeth wrote: »

My only option would be for them to cancel the tickets and we could re-buy them at face value on the evening.

fleshandbone

arcon5 wrote: »

Why are some implying it's ops fault??

Also what does face value even mean?? Gift vouchers say they have no face value. £10 face value of ops tickets doesn't seem to mean they can buy replacement tickets for ten quid.

At the end of the day op bought some tickets which through no fault of her own cannot use. Don't see why a small claims court would do anything but award judgement to op.

Op ringing the venue is irrelevant.

Sorry but you are offering bad advice.

JReacher1

arcon5 wrote: »

Why are some implying it's ops fault??

Also what does face value even mean?? Gift vouchers say they have no face value. £10 face value of ops tickets doesn't seem to mean they can buy replacement tickets for ten quid.

At the end of the day op bought some tickets which through no fault of her own cannot use. Don't see why a small claims court would do anything but award judgement to op.

Op ringing the venue is irrelevant.

The OP never proved she couldn't use these tickets. She never even tried and the problem was that she couldn't print them out due to her own issues with her printer. If she has printed them out and gone to the venue it would have been fine.

It sounds like 8 other people bought tickets from the sales person without any problem.

arcon5

fleshandbone wrote: »

Sorry but you are offering bad advice.

No need to apologise for offering your opinion, because that's all it is. But of course I do accept your apology, next time though maybe offer more substance to your posts and you won't need to apologise

The simple fact is if they supplied tickets that couldn't be used for purposes stated in the description then op is entitled to a refund.

No different to buy any other goods. If you buy a tv with free view built in and turns out the freeview doesn't work you reject the goods and get your money back

Thunderbird4

arcon5 wrote: »

No need to apologise for offering your opinion, because that's all it is. But of course I do accept your apology, next time though maybe offer more substance to your posts and you won't need to apologise

The simple fact is if they supplied tickets that couldn't be used for purposes stated in the description then op is entitled to a refund.

No different to buy any other goods. If you buy a tv with free view built in and turns out the freeview doesn't work you reject the goods and get your money back

But the tickets could be used for the purpose stated in the description. I may be wrong but i've read this problem as the OP couldn't print out an E ticket. I don't see why that makes the E Ticket not fit for purpose.

shaun_from_Africa

Thunderbird4 wrote: »

But the tickets could be used for the purpose stated in the description. I may be wrong but i've read this problem as the OP couldn't print out an E ticket. I don't see why that makes the E Ticket not fit for purpose.

Even if the tickets were printed out, they were non transferrable as they were informed by someone at the venue that re-sold tickets would be voided if discovered, therefore technically they were not fit for their purpose.

pinkshoes

Ultimately, the OP bought tickets that were not supposed to be re-sold.

People are getting too hung up on the whole printer and face value thing which are both irrelevant...

The T&Cs on the tickets said not for re-sale, so they should not have been re-sold in the first place.


The OP should therefore get a refund.

What seems odd is the person that sold the tickets that should not have been re-sold is now getting a refund. Surely it is them that broke the T&Cs??

shaun_from_Africa

pinkshoes wrote: »

What seems odd is the person that sold the tickets that should not have been re-sold is now getting a refund. Surely it is them that broke the T&Cs??

It's probably the case that by reselling the tickets, the original purchaser was only breaking the T&C's of the venue and not actually doing anything illegal and because of this, I can't see that the venue would have any legal standing in refusing a refund if one was due.

glentoran99

I thought get me in was a legit resale site?

Thunderbird4

shaun_from_Africa wrote: »

Even if the tickets were printed out, they were non transferrable as they were informed by someone at the venue that re-sold tickets would be voided if discovered, therefore technically they were not fit for their purpose.

Possibly,

Although personally I would say something is only not fit for purpose if you couldn't use them for the purpose to which they are intended to be used. 8 Other tickets appear to have been sold and they were all used to gain access to the concert.

GETMEIN is a well recognized ticket reseller. The majority of tickets have the standard "Not for resale" on them. I would be surprised if that was legally binding.

Either way the contract is between the OP and the ticket seller so it's nothing really to do with Getmein. Any small claims court claim would have to go against the seller