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Sky TV retention deals ( post your haggling successes )

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Comments

  • Mchambers
    Mchambers Posts: 1,054 Forumite
    custardy wrote: »
    Dont even bother discussing it. I'll let it cancel
    I just monitor my bills to see when the price changes. Yuo can look a couple of months ahead.

    Yuo or you ?

    Too much whisky ?
  • custardy
    custardy Posts: 38,365 Forumite
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    edited 2 May 2018 at 6:04PM
    Mchambers wrote: »
    Yuo or you ?

    Too much whisky ?

    Yes, I dared to mix 2 letters.
    Feel free to lodge a complaint.
    Fud.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    It was not your contract coming to an end, though. It was the minimum term you agreed to. Your rolling contract of thirty days notice simply continued. They were under no obligation to remind you of this and, indeed, why should they?
    ossie48 wrote: »
    Which is simply a play on words.
    It's not simply a "play on words".

    Your contract did not cease at the end of the minimum term and no company is obliged to inform customers that the end of the minimum term has been reached.

    It was really not the end of your contract, all that changed was you became free to cancel by giving one month's notice.

    Realise that the vast majority of customers simply allow their subscription to continue. It's only a canny few who play the system and cancel with a view to obtaining a discount.
    I can't think of a single company that tells you when your discount and minimum term ends.
    There are none who would do this. Why would they invite cancellation?
  • Mister_G
    Mister_G Posts: 1,947 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Sorry to disappoint guys, but Origin certainly emailed me just as my 18 month contract was coming to an end. They invited me to renew and we discussed and settled on a new deal for another 18 months.
  • ossie48
    ossie48 Posts: 266 Forumite
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    No you didn't, you just put in a generic "it's not fair post".

    How is it derogatory to suggest that people should manage their own affairs rather than rely on a nanny state?



    No idea why you've added this or what you mean.

    I added it because you randomly Interjected in an obtuse manner on a thread about Sky deals. So tell us your deal and make your moaning Interjections constructive for other readers.

    As for nanny state, it sounds like you're getting slightly carried away. I've given examples of companies notifying customers of deals ending (Several utility companies have to by law) and also companies like plusnet / Virgin who notify customers in advance of their direct debit payments.

    What exactly is the problem with this on a money saving forum? Are you batting for the opposition by chance, taking delight in others misfortune in the process.
  • bfgun
    bfgun Posts: 238 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    As a customer of Sky for over 20 years I get tired of the annual increase in price year after year.

    My current TV package just went up to £95.50 per month and with Virgin banging on the door every week I decided to see what Sky can do by way of price reduction.

    It wasn't a particularly difficult call and I have managed to get a reduction of my Sky payment from £95.50 to £68 which will save me just under £500 over the next 18 months.

    Just goes to show that it's worth asking.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    Mister_G wrote: »
    Sorry to disappoint guys, but Origin certainly emailed me just as my 18 month contract was coming to an end. They invited me to renew and we discussed and settled on a new deal for another 18 months.
    Well, they obviously wanted (and got) you to agree to a new minimum term.

    Just to reiterate, your contract was not coming to an end, only your minimum term was
  • ossie48
    ossie48 Posts: 266 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 3 May 2018 at 10:33PM
    Well, they obviously wanted (and got) you to agree to a new minimum term.

    Just to reiterate, your contract was not coming to an end, only your minimum term was

    But its still a play on words. The consumer mostly doesn't know or care what the difference is between a contract or minimum term or subscription....it matters not in any way shape or form in the way its dealt with other than a 31 day notice in this case.

    The only thing people care about is the price going up and getting the best deal.
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    edited 3 May 2018 at 10:55PM
    ossie48 wrote: »
    But its still a play on words.

    It's not though. There is a distinct difference. If your contract had ended then services would cease as there would no longer be any relationship between party A and party B. As your contract doesn't end, the services don't cease.

    ossie48 wrote: »
    The consumer mostly doesn't know or care what the difference is between a contract or minimum term or subscription.


    But people being ignorant to the differences doesn't make them any less true. If people choose not to be aware of the terms they happily agree to, then that is nobody's fault but their own.

    ossie48 wrote: »
    The only thing people care about is the price going up and getting the best deal.

    Exactly. Which is also why people need to make themselves aware of what they agree to when they sign up to the contract.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ossie48 wrote: »
    I added it because you randomly Interjected in an obtuse manner on a thread about Sky deals. So tell us your deal and make your moaning Interjections constructive for other readers.

    As for nanny state, it sounds like you're getting slightly carried away. I've given examples of companies notifying customers of deals ending (Several utility companies have to by law) and also companies like plusnet / Virgin who notify customers in advance of their direct debit payments.

    What exactly is the problem with this on a money saving forum? Are you batting for the opposition by chance, taking delight in others misfortune in the process.

    Sky billing is available 2 months in advance...........
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