Virgin Media retention deals (post your haggling successes)

MoneySavingToTheMax

Thanks iniltous. I have said to port the number, so that should at least get VM to know I have an order with someone else. Incidentally when I was giving my notice to quite VM in December, the agent suggested that I get an order from someone else to help trigger an outbound call (and then to cancel that order). Will give it a few days and if nothing, then call them and haggle a bit - but it won't be anywhere near the new customer deals.

Anyone got a view of cracking Sky deals for all movies/sports?

gunner786

Mine is

70mb
Talk more anytime
Phone line

£40.00 and im at the end of my contract.
Is this deal good or can i haggle?

Alias_Omega

gunner786 wrote: »

Mine is

70mb
Talk more anytime
Phone line

£40.00 and im at the end of my contract.
Is this deal good or can i haggle?

The above without the red text is £18.25 (without phone line).

Q. Do you have a contract phone?
Q. Do you use the landline?
Q. Is the landline worth £22 per month?

I will ditch the landline, we all have contract phones with free minutes. Sadly our landline isnt free...!

MoneySavingToTheMax

Ok, so I had to call retentions to make sure they had received the transfer request from TalkTalk. They said they had and then said they could create a form and pass me to the "porting team" who would then call be back within the hour.

The porting team then called me and offered me a deal which I took without much haggling:

200MB + new super hub
Talk anytime
Full House+HD+Movies+Sports
1 TIVO+2 V6 boxes (I had to haggle to replace my two other boxes with V6 ones)
Total £84 (no install fees etc)
12 month contract

New deal for customers is as above minus 1 TIVO for £85.

I know others on the forum have got the above for even less, but it looks like they had fewer V6 boxes and also had a rant at VM for cutting services early.

Keith99

I've recently tried to haggle but only got 50mb broadband down to £28.25 - which is about £4 off the normal price. I have now cancelled my service, am i likely to get a call or should I call them back in a week or so?

Lifes_Grand_Plan

Keith99 wrote: »

I've recently tried to haggle but only got 50mb broadband down to £28.25 - which is about £4 off the normal price. I have now cancelled my service, am i likely to get a call or should I call them back in a week or so?

You should get a call. Hold out. Get a good idea of the best 'other option' you could move to so when they call you, you can tell them thats who you are moving to.

ScoobyZ

Keith99 wrote: »

I've recently tried to haggle but only got 50mb broadband down to £28.25 - which is about £4 off the normal price. I have now cancelled my service, am i likely to get a call or should I call them back in a week or so?

I would wait.

Best I could get was 150mb BB, Phone Line, New Router (NO TV) for £25 a month. I did have to wait for a callback.

Keith99

ScoobyZ wrote: »

I would wait.

Best I could get was 150mb BB, Phone Line, New Router (NO TV) for £25 a month. I did have to wait for a callback.

Just got a call back today, got 70mb BB no line for £20 a month and also a £20 credit. Happy with that - cheaper than a new customer deal

pluetch

Having the encouragement of reading through the many comments above I cancelled my Virgin package in the hope of getting a better deal.

I'm was on their Player bundle with basic TiVo TV, 50Mbps broadband and weekend calls and was due to start paying £45.50 per month.

When I called they offered me the same package for £21.50 per month plus line rental up front for £196 which I refused.

2 days later I had missed a call on my mobile and 2 on my landline from Virgin. A following 4 missed calls later, on Saturday, I was able to pick up and they offered me the same deal with 70Mbps broadband for £13 per month plus line rental for £196 which I accepted. Saving me a yearly total of £194.

Thanks for sharing your experiences.

Peco141

70Mb isn't even one of their offers?

http://www.virginmedia.com/shop/broadband/broadband-only.html

50
100
200
200 ++ 20up..