Virgin Media retention deals (post your haggling successes)

mrspixie_2

victor2 said:

mrspixie_2 said:

PZ19 said:

mrspixie_2 said:

mrspixie_2 said:

Well I just put in my cancellation today. Quite worried about that, but let’s see what happens.

So I am very happy, all sorted new contract.
Mega volt with o2 as already had volt with o2
2 boxes
sky cinema, sports, HD
Mega tv
tnt
Netflix
kids channels 
BB volt 250
Home phone anytime 
£55

Perfect, price same as advised you back in May possible to get.  Well done

Just had a text this morning to ring a number as saying my account will soon be closed. Worried as I’ve already renewed (7/6/24)  and  been paying bill. 

Should I ignore or ring number (0203 743 6951) 
thanks Jo

Quite likely a scam. Call VM on their usual number and ask and/or check your online account for details of your new contract.

Edit: Google that number - definitely a scam!

Thank you, will check account 

mrspixie_2

mrspixie_2 said:

victor2 said:

mrspixie_2 said:

PZ19 said:

mrspixie_2 said:

mrspixie_2 said:

Well I just put in my cancellation today. Quite worried about that, but let’s see what happens.

So I am very happy, all sorted new contract.
Mega volt with o2 as already had volt with o2
2 boxes
sky cinema, sports, HD
Mega tv
tnt
Netflix
kids channels 
BB volt 250
Home phone anytime 
£55

Perfect, price same as advised you back in May possible to get.  Well done

Just had a text this morning to ring a number as saying my account will soon be closed. Worried as I’ve already renewed (7/6/24)  and  been paying bill. 

Should I ignore or ring number (0203 743 6951) 
thanks Jo

Quite likely a scam. Call VM on their usual number and ask and/or check your online account for details of your new contract.

Edit: Google that number - definitely a scam!

Thank you, will check account 

My contract hasn’t been updated on account, even though it’s correct on my bill 

JSmithy45AD

victor2 said:

mrspixie_2 said:

PZ19 said:

mrspixie_2 said:

mrspixie_2 said:

Well I just put in my cancellation today. Quite worried about that, but let’s see what happens.

So I am very happy, all sorted new contract.
Mega volt with o2 as already had volt with o2
2 boxes
sky cinema, sports, HD
Mega tv
tnt
Netflix
kids channels 
BB volt 250
Home phone anytime 
£55

Perfect, price same as advised you back in May possible to get.  Well done

Just had a text this morning to ring a number as saying my account will soon be closed. Worried as I’ve already renewed (7/6/24)  and  been paying bill. 

Should I ignore or ring number (0203 743 6951) 
thanks Jo

Quite likely a scam. Call VM on their usual number and ask and/or check your online account for details of your new contract.

Edit: Google that number - definitely a scam!

That appears to be a genuine VM outbound team. There can be a crossover from putting a cancellation in, renewing and retentions contacting you.

As the OP has already renewed there is no need to call anyway and their online account should show the status of the account.

mrspixie_2

JSmithy45AD said:

victor2 said:

mrspixie_2 said:

PZ19 said:

mrspixie_2 said:

mrspixie_2 said:

Well I just put in my cancellation today. Quite worried about that, but let’s see what happens.

So I am very happy, all sorted new contract.
Mega volt with o2 as already had volt with o2
2 boxes
sky cinema, sports, HD
Mega tv
tnt
Netflix
kids channels 
BB volt 250
Home phone anytime 
£55

Perfect, price same as advised you back in May possible to get.  Well done

Just had a text this morning to ring a number as saying my account will soon be closed. Worried as I’ve already renewed (7/6/24)  and  been paying bill. 

Should I ignore or ring number (0203 743 6951) 
thanks Jo

Quite likely a scam. Call VM on their usual number and ask and/or check your online account for details of your new contract.

Edit: Google that number - definitely a scam!

That appears to be a genuine VM outbound team. There can be a crossover from putting a cancellation in, renewing and retentions contacting you.

As the OP has already renewed there is no need to call anyway and their online account should show the status of the account.

I have rang VM and all ok, message sent in error

jsinc

M250 BB only, 18m @ £23 p/m

Lightchop

I'm on Volt 250 with landline, paying £26p/m. Contract ending early September. I called a couple of weeks ago and was offered £35 which, obviously I declined. I called again today and said if I couldn't get a decent deal I'd probably cancel and go with a local fibre company which would work out at about the same I'm paying now.

They came back with an offer of just over £19... I snapped the guys hand off. 

latecomer

I've started the ball rolling on my cancellation.  I moved our contract into my name recently and had a bill credit for 3 months to give approx the same price as before the change.  That's expiring so need to get a decent deal for next 18 months.      

Had a call from retentions within a day and although the offers were better than cancellations, nothing really good.   We have been on an exchange only line forever but BT (well contractor) pulled fibre through 2 weeks ago so in the near future we can actually get high speed fibre BB from someone other than Virgin and I have told Virgin this.  

apparently as I'm already an O2 customer they cant do any bundles equivalent to new customer deals which include a sim card although could do the same price. Was hoping for an O2 sim card that I can either give to me child or cancel in the 14 day cooling off period to effectively get a discount

Best offer was probably Mega Volt (minus O2 sim card) for about £70

Going to get a call back this week and I'll try to get something better.   

mda99das

What's the issue with TNT sports? Seems now its very expensive

chiefcrust1983

I'm currently on M250 broadband only, was paying £20 per month which had risen to £21.76 with a price increase. Contract is about to end and go up to £51.76 per month, I called to renew and keep everything the same and there best price was £41 so I have put in my cancellation. 

What sort of price are you looking at for M250 or M500 only these days? 

Mark_84

chiefcrust1983 said:

I'm currently on M250 broadband only, was paying £20 per month which had risen to £21.76 with a price increase. Contract is about to end and go up to £51.76 per month, I called to renew and keep everything the same and there best price was £41 so I have put in my cancellation. 

What sort of price are you looking at for M250 or M500 only these days? 

This was a new customer deal a few days ago for M250. £30.50 per month but after bill credit and cash back worked out around £23.61.

I would say low £20s for 250 similar to what you had before

https://www.hotukdeals.com/deals/virgin-media-m250-m350-with-volt-broadband-ps75-bill-credit-ps49-topcashback-ps3050pm18m-ps2361pm-eftv-cost-o2-perks-4384994