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Virgin Media retention deals (post your haggling successes)

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  • ctbfc
    ctbfc Posts: 112 Forumite
    Ninth Anniversary 100 Posts
    Quick update, managed to renew for 18 months, 1 Gig broadband (overkill) on Mega Volt bundle, Mini box and Anytime landline for £70/mth, subject to the increase next April.

    Overall quite pleased with that, will save some faffing around if I'd switched back to Sky and TBH when I was shopping around I don't think I'd have been able to get anything comparable for the money.
    Renewed last week for a similar price to you (£67) for all of that (including TNT sports). Agree there wasn't anything comparable elsewhere for the money.

    I've been with Virgin for years now - is it the case with Sky / BT that you can actually get a better deal as an existing customer threatening to leave than as a new customer?
  • LoopySnooker
    LoopySnooker Posts: 72 Forumite
    Eighth Anniversary 10 Posts Name Dropper Combo Breaker
    edited 23 June 2024 at 12:47PM
    Probably much easier to retain a customer by just offering something sensible. I knew it was going to increase as I’d been paying £54 until April which was very cheap indeed. The other issue is we can’t get full fibre from any other provider so that does really limit options (oh and I’ve removed our satellite dish and TV aerials). I’m hoping that before renewal is due again in 18 months that BT has full fibre in our area and we’ll also need to eliminate our need for a landline number so a potential switch would be much easier.
  • Has anybody had any luck ringing these numbers?
    02037436947
    02037436951
    02037436946
    08009522277

    Thank you.
  • mrspixie_2
    mrspixie_2 Posts: 51 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Ibits4321 said:
    Well I just put in my cancellation today. Quite worried about that, but let’s see what happens.
    So I am very happy, all sorted new contract.
    Mega volt with o2 as already had volt with o2
    2 boxes
    sky cinema, sports, HD
    Mega tv
    tnt
    Netflix
    kids channels 
    BB volt 250
    Home phone anytime 
    £55
    How much is your O2 SIM?
    It’s 12.76 now that’s after 2 April increases since started.  5gb double with volt to 10gb. 
    Hope this helps 
  • mrspixie_2
    mrspixie_2 Posts: 51 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Well I just put in my cancellation today. Quite worried about that, but let’s see what happens.
    So I am very happy, all sorted new contract.
    Mega volt with o2 as already had volt with o2
    2 boxes
    sky cinema, sports, HD
    Mega tv
    tnt
    Netflix
    kids channels 
    BB volt 250
    Home phone anytime 
    £55
    That sounds like a great deal.
    I'll be putting in my cancellation in at the end of June when my present contract ceases.
    It hasn't stopped Virgin already offering deals to to tempt me. I must have had about 4 emails trying to persuade to swop my V6 box for one of their 360 boxes, but I'm not interested.
    A few days ago a lady rang me and made reference to the fact my contract would be ending soon. She said they were once again prepared to offer discounts for their services, this would be M350 Mbps, Mega TV, Sky Sports, TNT Sports,free weekend calls. I certainly did not need the 350 Mbps, as I currently have 250 Mbps, and that is perfectly adequate for my needs.
    Here's the rub though. In April I was paying £56.25. Following the 8.8% increase, this then increased to £61.20. If I had accepted her offer, the new price for the services offered would have been £70.32, which represents, more or less, a 25% increase on what I was paying up to April. It's taking the mickey really, isn't it?
    I will just wait and see if, following cancellation, they offer me a similarly good deal to the one you've been able to negotiate. Netflix would be nice, although not bothered about Sky Cinema.
    Good luck 😉 
  • JSmithy45AD
    JSmithy45AD Posts: 627 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    Ibits4321 said:
    Well I just put in my cancellation today. Quite worried about that, but let’s see what happens.
    So I am very happy, all sorted new contract.
    Mega volt with o2 as already had volt with o2
    2 boxes
    sky cinema, sports, HD
    Mega tv
    tnt
    Netflix
    kids channels 
    BB volt 250
    Home phone anytime 
    £55
    How much is your O2 SIM?
    It’s 12.76 now that’s after 2 April increases since started.  5gb double with volt to 10gb. 
    Hope this helps 
    If your O2 contract is out of minimum term you can presently get 10GB (doubled to 20GB with Volt) for £5.99 from the MSE comparison site. I grabbed it a year ago when it was £5 which went up to £5.44 in April, at the end of minimum term, it's continued at £5.44 (subject to next Aprils rise) on a rolling monthly contract since and still with the Volt doubling thanks to the £21 (equivalent) VM 125Mb BB deal from on here.

    If you are out of contract on the sim then you can still get the deal, just use the migrate your mobile number on the link. If not out of contract, come back when you are.


    https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/

  • mrspixie_2
    mrspixie_2 Posts: 51 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    If your O2 contract is out of minimum term you can presently get 10GB (doubled to 20GB with Volt) for £5.99 from the MSE comparison site. I grabbed it a year ago when it was £5 which went up to £5.44 in April, at the end of minimum term, it's continued at £5.44 (subject to next Aprils rise) on a rolling monthly contract since and still with the Volt doubling thanks to the £21 (equivalent) VM 125Mb BB deal from on here.

    If you are out of contract on the sim then you can still get the deal, just use the migrate your mobile number on the link. If not out of contract, come back when you are.


    https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/

    I see the 10gb for £5.99, does it double to 20 when I log in to do deal?
  • mrspixie_2
    mrspixie_2 Posts: 51 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    If your O2 contract is out of minimum term you can presently get 10GB (doubled to 20GB with Volt) for £5.99 from the MSE comparison site. I grabbed it a year ago when it was £5 which went up to £5.44 in April, at the end of minimum term, it's continued at £5.44 (subject to next Aprils rise) on a rolling monthly contract since and still with the Volt doubling thanks to the £21 (equivalent) VM 125Mb BB deal from on here.

    If you are out of contract on the sim then you can still get the deal, just use the migrate your mobile number on the link. If not out of contract, come back when you are.


    https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/

    I see the 10gb for £5.99, does it double to 20 when I log in to do deal?
    Just to say I have done it 20gb £5.99
    thank you so much
  • JSmithy45AD
    JSmithy45AD Posts: 627 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    If your O2 contract is out of minimum term you can presently get 10GB (doubled to 20GB with Volt) for £5.99 from the MSE comparison site. I grabbed it a year ago when it was £5 which went up to £5.44 in April, at the end of minimum term, it's continued at £5.44 (subject to next Aprils rise) on a rolling monthly contract since and still with the Volt doubling thanks to the £21 (equivalent) VM 125Mb BB deal from on here.

    If you are out of contract on the sim then you can still get the deal, just use the migrate your mobile number on the link. If not out of contract, come back when you are.


    https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/

    I see the 10gb for £5.99, does it double to 20 when I log in to do deal?
    Just to say I have done it 20gb £5.99
    thank you so much
    No problem, if it's the same as mine (and I can see no reason why not) then you'll just get the yearly increase every April rather than the discount ending next June and the price tripling.
  • whattochoose
    whattochoose Posts: 731 Forumite
    Part of the Furniture 500 Posts
    I put in my cancellation this morning. I was transferred after making the initial call to presumably retentions, but the call didn't go too well.The best he could offer was about £80 for something I was paying £56.25 for in April, so I went ahead with the cancellation.
    So the clock is now ticking. My contract finishes 27th July. On the upside the communal property I live in had high-speed, fibre-optic cabling installed last year via BT Openreach, so if I do end up leaving Virgin, there are plenty of alternative providers out there, and I guess I'll be saving about £40 a month.
    Still, I will miss the V6 box.
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