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Octopus Energy reviews: Give your feedback

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  • Spies
    Spies Posts: 2,267 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Mine is up for renewal in august, so I take it I won’t get the same rate and it will be whatever it is at the time?
    Find your new rates here https://octopus.energy/go/rates/ 
    4.29kWp Solar system, 45/55 South/West split in cloudy rainy Cumbria. 
  • masonic
    masonic Posts: 27,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Mine is up for renewal in august, so I take it I won’t get the same rate and it will be whatever it is at the time?
    I might be misremembering, but didn't you sign up under the previous loophole as someone without an EV? If this is the case, you'll renew onto Flexible.
  • QrizB
    QrizB Posts: 18,416 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 13 January 2022 at 9:25PM
    masonic said:
    The obvious way to address this while maintaining cheap charging rates for EV owners would be to hike the standing charges and/or peak rate. Perhaps I'm missing something.
    They have hiked rates, and as we all come off our 12m fixes we'll renew on the new, 50% higher ones.
    Or, if we don't have an EV, move to a different tariff (maybe Agile will be credible again, especially as the April Ofgem cap will be somewhere close to the 35p Agile cap).
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • masonic
    masonic Posts: 27,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    QrizB said:
    masonic said:
    The obvious way to address this while maintaining cheap charging rates for EV owners would be to hike the standing charges and/or peak rate. Perhaps I'm missing something.
    They have hiked rates, and as we all come off our 12m fixes we'll renew on the new, 50% higher ones.
    Or, if we don't have an EV, move to a different tariff (maybe Agile will be credible again, especially as the April Ofgem cap will be somewhere close to the 35p Agile cap).
    Oh, I didn't realise they'd hiked them so much. Agile will presumably have its day again, at least vs conventional tariffs as hedging won't last forever and the cap will be slow to follow prices downward just as it has been slow to follow them upward. Assuming of course current pressures do eventually resolve.
  • QrizB
    QrizB Posts: 18,416 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    masonic said:
    Oh, I didn't realise they'd hiked them so much.
    In my region, Go has, er, gone from 5p / 15.56p (in September) to 7.5p / 30.61p (today). There was an intermediate step, too, something like 5p / 23p.
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • masonic said:
    Mine is up for renewal in august, so I take it I won’t get the same rate and it will be whatever it is at the time?
    I might be misremembering, but didn't you sign up under the previous loophole as someone without an EV? If this is the case, you'll renew onto Flexible.
    Yes, but by the current rates it’s no longer attractive anyway. August is some time away so will reaccess nearer the time. 
  • A number of revised fixed tariffs uploaded by Octopus, on the one hand nice to see the fall on the Gas side, back below 9p but a concern at the rate of Electricity now up into the mid 30s.

    A new loyal tariff could see gas below 8p again. 
  • masonic
    masonic Posts: 27,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 21 January 2022 at 9:27PM
    A number of revised fixed tariffs uploaded by Octopus, on the one hand nice to see the fall on the Gas side, back below 9p but a concern at the rate of Electricity now up into the mid 30s.

    A new loyal tariff could see gas below 8p again. 
    The worst of the fixed tariffs in December had electricity at nearly 40p and gas at just over 10p for my region. Both have come down a bit in the latest offerings. Current prices look competitive vs where the new price cap will likely land.
    I'm glad I'm locked into Go Faster until the end of April. As a single fuel property, at this time of year 75% of my electricity goes on heating. Currently averaging 9.5p/kWh, so I'm in for some serious inflation come May, but my usage will be about a third of what it is now by then.
    The Tracker tariff has been bouncing around 30p recently (against January predictions of ~50p), which gives me a sliver of hope.
  • wild666
    wild666 Posts: 2,181 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I had issues with Octopus. Initially signed up, and the system wanted the meter number. Fine. Went to put it in and my online account said it was already in. But Octopus kept emailing saying i needed to add it. In the end, they needed to pretty much cancel the first account and make a new one. 

    Also, i have no idea on how they work out your monthly payment when you first sign up. I feel its almost a con to get you hooked in. Mines so far off, (like almost 3 times more, thats for another post as i need help with that).
    The simple solution is to work out how much electric and gas you use per year, this can be on a previous bill from a supplier, multiply the figures by the price per kWh prices then add around £190 and add the three figures together this would give you the last 12 months usage with standing charges, then divide that figure by 12 and this would give a figure for a DD.
    Someone please tell me what money is
  • wild666
    wild666 Posts: 2,181 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I just checked on what I would pay if I fixed and the prices have gone down by £4 on the cheapest option and £7 on the dearest option per month, still dearer than my tariff of20.01p & 3.91p.
    Someone please tell me what money is
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