Octopus Energy reviews: Give your feedback

bristolleedsfan

Dolor said:

bristolleedsfan said:

Dolor said:

https://www.logicor-energy.co.uk/

Quoted me 15.9pkw fixed 12 months with 15p day S/C

TOU Tariff rates as per screenshot

. I wasn’t suggesting that Logicor Energy (another Octopus buy?) was offering a good tariff! 

"Logicor Energy is a Wakefield-based energy provider who supplies electricity across the UK. They are part of a bigger group of companies under the Logicor brand, whose roots are in research and development with a focus on solutions that save people energy and money."

masonic

DerwentMailman said:

Slightly off topic, how are folk finding the Go tariff (cost-wise) if you don't have an electric car.  And, has anyone experienced issues moving into another property where the smart meter was fitted by another meter operator.  I don't know if the meter is SMETS1 or SMETS2.  Might it revert to being dumb if I change from Bulb (current provider) to Octopus?

My July average cost per kWh is 10.4p, though I got in before the most recent price rise, it would be about 10% more expensive on the currently available tariff - still the best on the market. I've got no electric car or battery, average usage is 4 kWh per day at the moment. Standing charges are relatively high for such low usage, so factoring those in I'm up to 16.6p per kWh, which is still best on the market (nearest alternative is Neo 4.1 @ 17.6p inc sc), but the real savings will come in the winter when my usage is 3-4 times higher.

[Deleted User]

Dolor said:

DerwentMailman said:

Slightly off topic, how are folk finding the Go tariff (cost-wise) if you don't have an electric car.  And, has anyone experienced issues moving into another property where the smart meter was fitted by another meter operator.  I don't know if the meter is SMETS1 or SMETS2.  Might it revert to being dumb if I change from Bulb (current provider) to Octopus?

Go/Go Faster are excellent tariffs even without an EV. Your question about a move of property is one that is not possible to answer without knowing what the meter model is and when it was installed. All SMETS2 meters are connected to a central hub and are no longer supplier dependent. Many SMETS1 meters have been adopted by the DCC and these meters should also work with all suppliers.

When you move into a new property, your contract with Bulb will cease. The new property will already have a Deemed Supplier. Any switch to Octopus would be from the Deemed Supplier not Bulb. Remember to contract the Deemed Supplier with a meter reading BEFORE you initiate a switch to Octopus.

Edit: if you go to this website and enter your new property address it will tell you whether the property has a SMETS1 or SMETS2 meter:

https://www.logicor-energy.co.uk/

I should have made myself clear re bulb - they are the incumbent supplier of the property (i.e the deemed supplier) I'm almost at the point of moving into.  Ascertaining the meter details is something else to check on another visit to the property before exchanging contracts.  BTW, is it quite clear looking at the meter whether it is SMETS1 or SMETS2?  I had a look at the link but could not see any reference to SMETS1 or SMETS 2 at the new address although I was seeing the same scresn as bristolleedsfan. 

tlcgrantham

[Deleted User] said:

Slightly off topic, how are folk finding the Go tariff (cost-wise) if you don't have an electric car.  And, has anyone experienced issues moving into another property where the smart meter was fitted by another meter operator.  I don't know if the meter is SMETS1 or SMETS2.  Might it revert to being dumb if I change from Bulb (current provider) to Octopus?

I switched E7 electricity from PFP to Octopus without a smart meter in May to get Go Faster because of helpful postings here. My switch went smoothly and Octopus promptly installed a smart meter and moved me from the Flexible Tariff I had to have join on to Go then 3 days later ( at my request to Go Faster) I’m now coming to the end of my 1st month on Go Faster 5hrs 20:30 hrs (my choice) and I’m saving about £3.00 a month on my use on E7 with PFP. 

[Deleted User]

DerwentMailman said:

BTW, is it quite clear looking at the meter whether it is SMETS1 or SMETS2?

Looks like I found the answer easily enough

https://www.sparkenergy.co.uk/smart-meters/A-guide-to-SMETS1-and-SMETS2-smart-meters

[Deleted User]

DerwentMailman said:

DerwentMailman said:

BTW, is it quite clear looking at the meter whether it is SMETS1 or SMETS2?

Looks like I found the answer easily enough

https://www.sparkenergy.co.uk/smart-meters/A-guide-to-SMETS1-and-SMETS2-smart-meters

That’s just for the meters that Spark has installed. There are many meter models produced by 10 manufacturers.

It may surprise you to know that are currently 258 different versions of smart meters (makes, models, firmware versions, etc) approved on to be deployed on the (DCC) smart meter network from just 10 manufacturers. In total there are 496 approved (Meters, Comms hubs, HCALC, PPMIDs, etc) from 18 manufacturers. One manufacturer has 20 firmware/hardware versions of a single model of Electricity Meter in the live environment, another has 27 and a third has 40 different versions!!

As I suggested, go to the Logicor Energy and enter the property address and you should see something like this:

(as I understand it they get the meter type directly from the National Database)

QrizB

bristolleedsfan said:

Dolor said:

https://www.logicor-energy.co.uk/

Quoted me 15.9pkw fixed 12 months with 15p day S/C

TOU Tariff rates as per screenshot

I know this is the Octopus feedback thread, but Logicor's rates look reasonable. Not the best but better than many.

They're offering me the same deal; a flat 12-month fix of 15.9p/kWh or a TOU 12-month fix of 11.76p 0000-0700, 14.17p 0700-1600, 22.69p 1600-1900 and back to 14.17p 1900-2400 (a time-weighted average of 13.93p). Not quite as good as Go but close, so long as you don't splurge too much during the evening peak.

wakeupalarm

Do all SMETS2  smart meters work with Octopus Energy or are there some which are problematic?

What Smart meters do Octopus Energy install themselves or does it vary depending on what part of the country you are in?

bristolleedsfan

QrizB said:

bristolleedsfan said:

Dolor said:

https://www.logicor-energy.co.uk/

Quoted me 15.9pkw fixed 12 months with 15p day S/C

TOU Tariff rates as per screenshot

I know this is the Octopus feedback thread, but Logicor's rates look reasonable. Not the best but better than many.

They're offering me the same deal; a flat 12-month fix of 15.9p/kWh or a TOU 12-month fix of 11.76p 0000-0700, 14.17p 0700-1600, 22.69p 1600-1900 and back to 14.17p 1900-2400 (a time-weighted average of 13.93p). Not quite as good as Go but close, so long as you don't splurge too much during the evening peak.

Also 15p per day S/C compared with Go- 25p per day

MWT

wakeupalarm said:

Do all SMETS2  smart meters work with Octopus Energy or are there some which are problematic?

All SMETS2 meters have to respond to requests for data via the DCC and Octopus are a DCC user so yes, any properly commissioned and registered SMETS2 meter will be fine.

wakeupalarm said:

What Smart meters do Octopus Energy install themselves or does it vary depending on what part of the country you are in?

Octopus tend to install L&G meters mostly but they also install Kaifa or EDMI in some cases as there is a known compatibility issue with the Tesla Powerwall and the L&G E470 100mm meter.