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Waitrose staff are rude and horrible.

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  • Pollycat
    Pollycat Posts: 35,790 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Right. So you've just proved my point then about waitrose shoppers being snobs. And, yes, I am poor. Does that mean I shouldn't be allowed in waitrose?
    Is Waitrose your only option?

    No Morrisons, no ASDA, no Sainsbury's?
  • pendragon_arther
    pendragon_arther Posts: 1,304 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Yus, I went into a Tescos in the gorbals dressed in my top hat and tails and the Glaswegian in front of me looked me up and down and said to the cashier, 'We don't usually get scruffy dickheeds in here.' And she rudely laughed. I felt so embarassed I complained to the manager who told me, 'Own yi go ride thu brron floom.'

    I left in floods of tears and I'll never shop there again.
    “Learn from the mistakes of others. You can never live long enough to make them all yourself.”
    ― Groucho Marx
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    donnac2558 wrote: »
    If you believe the newbie, then watch out for the flying pigs. Yes, staff run across car parks and shout they aren't open yet.:rotfl:

    Didn't we have another newbie a while back whining about Waitrose? The plebs getting free tea and coffee. Sound like the same numbie now posting about the stuck up people shopping there.

    I thought that too but I see the op posted part of this review elsewhere over a year ago.
  • force_ten
    force_ten Posts: 1,931 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    you seem to have a very low opinion of your fellow shoppers and are rude about them so why should they show you any respect?
    I was in the queue with my shopping. The woman in front of me was some stuck-up snob who obviously thought she was some kind of aristocrat. She was buying a load of arty-farty food like artisan cheeses and crap like that.
  • Peter333
    Peter333 Posts: 2,035 Forumite
    The experience that the OP has reported is too fantastic to believe. No shop staff would behave like this; ever.

    Do they have a personal beef with Waitrose?
    You didn't, did you? :rotfl::rotfl:
  • Mr_Singleton
    Mr_Singleton Posts: 1,891 Forumite
    She tried to explain that she didn't want to go to the shop and was just taking a shortcut to get somewhere else.

    I think I know that Waitrose you speak of and have to say I can't think of a short cut through that car park that would get her anywhere else as a shortcut.

    Maybe the the old lady had advanced alzheimer's or maybe she was planning an armed robbery hence the need for the Waitrose employee's to shout at her to go away?

    Anyway maybe it would be best if you went to a different supermarket as you obviously aren't happy at this Waitrose?
  • The-Truth
    The-Truth Posts: 483 Forumite
    I live in Torquay, and my local supermarket used to be a Somerfield, but when they closed down, unfortunately the supermarket became a Waitrose. I've had all sorts of rudeness from the staff at this Waitrose, I've even seen them reduce an old woman to tears. This is the latest happening though, and the first time a customer has been rude to me. I was in the queue with my shopping. The woman in front of me was some stuck-up snob who obviously thought she was some kind of aristocrat. She was buying a load of arty-farty food like artisan cheeses and crap like that. I was wearing tracksuit bottoms and an old jumper. As the woman packed her shopping, she looked me up and down, made a disgusted face, and sneered to the middle-aged female cashier, "Not your average Waitrose customer." The cashier looked me up and down, laughed, and agreed with the customer. I felt really embarrassed. There's no point even complaining to Waitrose because I complained when they made the old woman cry and they didn't even bother responding.
    On another occasion, a male cashier really hurt my arm. I was at the till, he was about to scan my items, and instead of asking if I'd like him to pack my shopping, he just grabbed my bag, which was wrapped around my arm, and yanked it away from me really hard. He nearly ripped my arm out of its socket, it hurt for days afterwards.
    The time they made the old woman cry, this is what happened. It was a Sunday morning, before the shop opened. I was waiting outside in the street for it to open. An old woman started walking across the car park. Suddenly three waitrose employees rushed over and started screaming at her to go away because the shop wasn't open yet. She tried to explain that she didn't want to go to the shop and was just taking a shortcut to get somewhere else. They wouldn't listen and screamed at her until she cried. she was obviously terrified being surrounded by these bullies yelling at her. I had to intervene and tell them to listen to her, that she wasn't waiting for the shop and just wanted to get past. I've no idea what their problem even was, why they would care if she was there for the shop or not. Waitrose just really seems to bring out the worst in its staff and customers. I complained in an email about the way they treated the old woman and they didn't even bother responding.

    One word springs to mind "exaggerate"!
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Wow! 5 "rogue" employees at least in one store - a male cashier, a female cashier and three "thugs" roaming the car park abusing grannies.

    I don't think it will be long before the John Lewis Partnership puts this store into the supermarket equivalent of "special measures".
  • RainbowUnicorn_3
    RainbowUnicorn_3 Posts: 7 Forumite
    Ninth Anniversary First Post
    edited 8 May 2016 at 12:43PM
    Er, no it doesn't. There's a car entrance, which can also be walked through, and a walking entrance by the front door. The walkng entrance is at the top left of the picture, although not clearly visible.
  • Pollycat
    Pollycat Posts: 35,790 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    edited 9 May 2016 at 10:47AM
    Er, no it doesn't. There's a car entrance, which can also be walked through, and a walking entrance by the front door. The walkng entrance is at the top left of the picture, although not clearly visible.

    OK.
    Let's address your real issue:
    Waitrose staff are rude and horrible.
    I'll ask again:
    Pollycat wrote: »
    Is Waitrose your only option?

    No Morrisons, no ASDA, no Sainsbury's?
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