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Loan Providers see Default Account which I cannot see on my Credit Reports

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Hi,

Recently applied for a loan, and the Broker told me they saw a Defaulted O2 account from 2011.
I was very surprised as that account was a fraudulent one opened in 2010 under my name. After 1 year 5 months phone calls and applying pressure on O2 and their debt collector. They investigated and concluded it is fraudulent as my DOB and other details were not right and I moved out of the property by then the account was opened.

I looked through Noddle, Equifax and Experian and none of my Credit reports displays this account anymore since it was disputed and closed. I contacted all the three Credit Agent, I am still waiting for their answers, however I know they will come back with some lies.

So someone who has more experience in credit background check could point me how and where these providers can still access this information when it is concluded not linked to me?

Thank You

Comments

  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    I really can't see how they can be seeing something different to what you see either.
  • Dobbibill
    Dobbibill Posts: 4,191 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    Are you looking under the 'closed accounts' section of your report?
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    If you can't be the best -
    Just be better than you were yesterday.
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have you supplied all your previous addresses to the CRA?

    Do you live or previously lived in a flat? it could be an address mis-match.
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
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