Santander ATMs have been compromised in Lancs and possibly elsewhere

Paul_1977

http://www.bbc.co.uk/news/uk-england-lancashire-35953847

Bank customers are being urged to avoid Santander cash machines across Lancashire after a series of incidents which threatened security, police said.

Criminals have been targeting the machines and stealing customer card details and cash.

Santander Group is unable to deactivate the machines and is advising customers not to use them, Lancashire Police confirmed.

I wonder what they have done to them?

diamonds

"Santander Group is unable to deactivate the machines and is advising customers not to use them, Lancashire Police confirmed."



Cant remotely deactivate their OWN tech (or wont) nor inform the public or its customers not to use their ATM's whilst investigating? They waste our public services time to announce such?

Publicity nightmare, CEO prob at his holiday home with his work mobile off.


Poor show Santander.

Stuart_W

..and if they know there is something dodgy, how acceptable is the "unable to deactivate the machines" message?

If they can't take them offline remotely, surely branch managers should be being recalled to unplug the damn things.

diamonds

Stuart_W wrote: »

..and if they know there is something dodgy, how acceptable is the "unable to deactivate the machines" message?

If they can't take them offline remotely, surely branch managers should be being recalled to unplug the damn things.

True.

True.


Perhaps the branch manager/s are also at their holiday homes in the country with no mobile signal. :rotfl:





Publicity wise and the financial hit it takes refunding fraud is very much karma for Santander.

Paul_1977

I don't believe they can't shut them off remotely, that is a load of BS.

In fact I'm sure they have to be able to switch them off in case there is a national emergency etc.

Unless what they mean is, they can't switch them off, in a sense the machine will still take your card.

Very interested to know if anything has been hacked, and if this goes beyond lanks.

Paul_1977

Don't think anything spectacular is going on here, just the old stick a card reader on trick.

Rich2808

According to the Met Police up to 90% of cash machine frauds are committed by Romanian gangs. Is there is a connection here?

http://www.dailymail.co.uk/news/article-2515917/Police-hunt-Romanian-ATM-thieves-90-UK-cashpoint-fraud.html

GreenBitterfly

This is worrying, I live in Yorkshire, which is not too far away obviously!, I wonder whether it will spread over the Pennines.

jonesMUFCforever

There has been numerous machines in North Wales as well in last fortnight - just wondering is there something special about Santander ATM's that are vulnerable to scammers as I have not heard locally of any other banks being affected?

agrinnall

If the inability to remotely deactivate is true (and I have to say I have severe doubts about it) then it implies a highly sophisticated attack, and one that would be very unlikely to be limited to Lancashire.

Paul_1977

jonesMUFCforever wrote: »

There has been numerous machines in North Wales as well in last fortnight - just wondering is there something special about Santander ATM's that are vulnerable to scammers as I have not heard locally of any other banks being affected?

Lots of their machines are out of the ark. My local still have the same machines that were installed 25 years ago.