Perfumed Bath Shower Gel upto nine free! (Pay P+P)

moneypennyless

Phonix wrote:

Plenty of postmen in my area. They just have a habit of delivering stuff after 3pm.

Same here in southport!!!!

jadring

Thought they were being delivered by courier? no sign of them in southport, the courier that is not the postmen, mine comes at about 9am when im still at school so consequently any big items i never get until i can pick them up myself.

ka7e

Charlotte3
My order and confirmation were both on 15th may. Emailed them today to query whether order had been dispatched - they say "Yes, on the 25th May - please wait 7-10 days for delivery"

Highland_Lass_2

Sent in 2 orders on the same day. One for me and one for dh. Mine came on Friday and I got the 9 shower gels (got it sorted out about the charges too). Dh's order has just arrived. Only 1 free shower gel. Win some, lose some but I've still sent them an email.

boofy_2

Hope the company doesn't go broke cos of us. Do you not think we are being a tad greedy at the end of all this? (so speaketh the boofy conscience!).

System

charlotte3 wrote:

Thanks all. Guess I'll sit tight and wait..... and prepare to start sending all those lovely emails to Yves Rocher!

Hi there,

Dont you think the company would get on with things a bit better if they didnt have to sift through several emails all from the same people on the same matter?

I have sent an email to them about my order, but plan to wait a few days before contacting them again, I don't see that it will make things better by bombarding them with emails?

charlotte3

Seven wrote:

Hi there,

Dont you think the company would get on with things a bit better if they didnt have to sift through several emails all from the same people on the same matter?

I have sent an email to them about my order, but plan to wait a few days before contacting them again, I don't see that it will make things better by bombarding them with emails?

Seven, don't jump the gun.

I haven't sent them even one email! I notice you have! lol

Even though I haven't received my order after nearly 3 weeks.

But judging by other peoples experiences, (including your own need to contact them) it doesn't bode well does it!

Junier

just had this from them after my second order was a bit stuffed up so its looking good!

Dear *********

Thank you for your e-mail concerning your recent parcel.

I note that the 8 missing shower gels were sent yesterday and I have today re-ordered the 3 Hamamelis shower gels for you. Please accept my sincere apologies on behalf of the company for this incident.

If I can be of any further assistance please do not hesitate to contact me.

Regards

Andrea
Yves Rocher Beauty Advisor

humph_2

boofy wrote:

Do you not think we are being a tad greedy at the end of all this?

In a word....Yes.

rchddap1

For my part I would not have seen their products on their website had this not been posted here. If I get the free gift great...if not, as long as I get the products I ordered I'm happy, as they are meant for presents for a few people.