Perfumed Bath Shower Gel upto nine free! (Pay P+P)

jockettuk

why dont you all do what i normally do when i have a query with a order .. tell the courier to hang on a min as you need to check something .. open the parcel and check what is inside it.. if its not what you ordered just reseal. ( you have the selotape handy ) and tell the courier your rejecting the order because its not what you ordered.. done this a few times and you should see there faces lol.. one was a bed they kept sending me single i wanted double but as it was all in cardboard couldnt tell so eventually i opened it and it was single again told them to take it back .. They try to tell they they cant take it back as its been opened .. you just write on the box opened by addresses returned by addresse as not what ordered

bytie_bit

jockettuk wrote:

why dont you all do what i normally do when i have a query with a order .. tell the courier to hang on a min as you need to check something .. open the parcel and check what is inside it.. if its not what you ordered just reseal. ( you have the selotape handy ) and tell the courier your rejecting the order because its not what you ordered.. done this a few times and you should see there faces lol.. one was a bed they kept sending me single i wanted double but as it was all in cardboard couldnt tell so eventually i opened it and it was single again told them to take it back .. They try to tell they they cant take it back as its been opened .. you just write on the box opened by addresses returned by addresse as not what ordered

Thank you for this but when you give back to the courier did you have any proff from the driver when returning?.

boofy_2

jellyhead wrote:

no offense, but do any of you actually have the paper leaflets that tell you you're entitled to free shower gel? or are you all new customers? if you've never ordered from them before and haven't been invited to order a free shower gel, you don't know if the offer was just for the weekend or not. okay they should have put it on the website maybe, or a note saying the first one was free and any subsequent ones will be charged at full price, but perhaps all this was explained on the leaflets they mailed out to their customers?

Then their website should not have given the option of 1-9 free shower gels! When I rung them this morning, she confirmed I had 1 free shower gel, handcream, free gift. I asked her to quote me the price and it was correct: £4.10. My confirmation email certainly says 9 free shower gels, but let's face it, we're not gonna get it now are we?

jellyhead

jadring wrote:

I DON'T BELIEVE IT!!!!!!!!!! (sorry for turning into Victor Meldrew) i have had a reply already, the details of my order are:-
1 moisturising hand cream
1 bath/shower gel
1 lys edt pur desir 30ml
1 edp 30ml bottle ming SH

total = £4.10

well in, the last 2 must be the surprise gift i ordered, at least i haven't been charged for 9 shower gels. also got the apologies, blah, blah, blah

the last item on your invoice is a lily of the valley perfume. my gran loves it

jadring

Thanks for that jellyhead, just need to know what the other one is now

helen21_2

boofy wrote:

Then their website should not have given the option of 1-9 free shower gels! When I rung them this morning, she confirmed I had 1 free shower gel, handcream, free gift. I asked her to quote me the price and it was correct: £4.10. My confirmation email certainly says 9 free shower gels, but let's face it, we're not gonna get it now are we?

Not if everyones gonna give in! We have all got confirmation e-mails and as soon as they take the money there obligation is to fulfil the order, not to charge as they please but to charge what the price was when ordered!

Helen21

boofy_2

helen21 wrote:

Not if everyones gonna give in! We have all got confirmation e-mails and as soon as they take the money there obligation is to fulfil the order, not to charge as they please but to charge what the price was when ordered!

Helen21

I know and I agree, but right now am feeling lucky I haven't been charged for the b....y things, like others have!

bytie_bit

boofy wrote:

I know and I agree, but right now am feeling lucky I haven't been charged for the b....y things, like others have!

Not charge me either just praying now the products don't come. I also notice in the past BT did this not long ago with free Head Phones the price was zero, also I widescreen TV was cheap off another site, Ebuyer once did this as well.

jellyhead

jadring wrote:

Thanks for that jellyhead, just need to know what the other one is now

sorry to have to tell you - the other one is also lily!! if you follow the link to 'fragrance' on the page, ming shu fleur rare is the one listed as 'ming' on your invoice, 'lys' is the lily variety of the 'pur desir de fleurs' fragrance range. i haven't smelled it though, it might be nice

boofy_2

jellyhead wrote:

sorry to have to tell you - the other one is also lily!! if you follow the link to 'fragrance' on the page, ming shu fleur rare is the one listed as 'ming' on your invoice, 'lys' is the lily variety of the 'pur desir de fleurs' fragrance range. i haven't smelled it though, it might be nice

OR IT MIGHT BE MING-ING!!