"Greeters" in shops

balletshoes

ScarletMarble wrote: »

Is it still the case when you pay money into a self serve machine, it takes a day longer to clear?
If that is still the case, no wonder some people refuse to use them, esp if they have a large amount to pay based on their current balance. Ie if they only got £10 and are paying in £150 and have a DD for £80 being withdrawn in a couple of days time.

not at my bank (Barclays) - you get a message on the screen, before you deposit anything, telling you when your funds will be available (ie same day for cash, next day (I think) for weekend cash deposits).

The-Truth

Bobcrowther wrote: »

Filling out an envelope with said details ensuring that you also fill in the receipt, tearing off the relevant part and then hoping your deposit goes in the same day (if at all), and if it goes missing realising it's essentially your word against theirs.

Did you get your money back? You must have otherwise you'd be stating on here that you didn't.

That basically means you really don't have much of an argument when if something on the off chance (by the way it is a minority who have problems) they put you back in the position you were before the mistake. If that's the case then it really isn't a problem.

Bobcrowther

The-Truth wrote: »

Did you get your money back? You must have otherwise you'd be stating on here that you didn't.

That basically means you really don't have much of an argument when if something on the off chance (by the way it is a minority who have problems) they put you back in the position you were before the mistake. If that's the case then it really isn't a problem.

Yes I got it back eventually. However, the deposit was intended to cover a few direct debits.
The money didn't appear, the direct debits bounced, the bank charged me fees for refused direct debits.
Hardly "not a problem", is it?

Perhaps you should engage your brain a bit more before committing your flawed logic to type.

The-Truth

Bobcrowther wrote: »

Yes I got it back eventually. However, the deposit was intended to cover a few direct debits.
The money didn't appear, the direct debits bounced, the bank charged me fees for refused direct debits.
Hardly "not a problem", is it?

Perhaps you should engage your brain a bit more before committing your flawed logic to type.

Which the bank will refund as well as they're obliged to as it's their fault not yours. If your own brain was engaged a bit more you'd know how to deal with these problems and get a result with the minimum of fuss. All it takes is dealing with things in a calm and collective manner and you'll find any problems you have get resolved easily so hardly flawed logic as this approach has never failed me. The one man army style attitude boycotting this that and the other, and living life with some sort of hate campaign about the way things are having to evolve to survive in the corporate world always ends up in disaster and you see the same people on here posting time and time again about simple things that aren't really a problem if you take the right approach.

Bobcrowther

The-Truth wrote: »

Which the bank will refund as well as they're obliged to as it's their fault not yours. If your own brain was engaged a bit more you'd know how to deal with these problems and get a result with the minimum of fuss. All it takes is dealing with things in a calm and collective manner and you'll find any problems you have get resolved easily so hardly flawed logic as this approach has never failed me. The one man army style attitude boycotting this that and the other, and living life with some sort of hate campaign about the way things are having to evolve to survive in the corporate world always ends up in disaster and you see the same people on here posting time and time again about simple things that aren't really a problem if you take the right approach.

The issue still remains the same (after skimming through what can only be described as "filler" in your post). The bank (albeit temporarily) lost my money.
I then had to chase them on a number of occasions before logging a complaint. Total time wasted - about an hour. Time saved using the pay in point as opposed to going to a teller - negligible.
Therefore even if I had experienced no issues last time, the teller would have been as fast and more reliable.
You seem to struggle to understand this, I hope that I've now put it plainly enough.

The-Truth

Bobcrowther wrote: »

The issue still remains the same The bank (albeit temporarily) lost my money.
I then had to chase them on a number of occasions before logging a complaint. Total time wasted - about an hour.

It does not take me an hour to type out an email of complaint it takes me about the same amount of time as it does to reply to your posts on here. As I said before it all comes down to how you handle and approach situations. You're the one who took the approach that lasted an hour. It personally wouldn't have taken me anywhere near that amount of time to sort out the issue you had.

Malthusian

ie. They are there to put people out of work.

No, they are there to give work to the people who make self service machines, while freeing up those who formerly had to process cheques by hand for more productive and less menial labour. (If menial labour is all they are capable of then there is no shortage of other menial jobs.) Did the spinning jenny put people out of work?

Bobcrowther

The-Truth wrote: »

It does not take me an hour to type out an email of complaint it takes me about the same amount of time as it does to reply to your posts on here. As I said before it all comes down to how you handle and approach situations. You're the one who took the approach that lasted an hour. It personally wouldn't have taken me anywhere near that amount of time to sort out the issue you had.

This is the problem with people like you - you just assume without actually thinking about what a given situation entailed.
Where did I say that i emailed the bank?
Get your facts straight.

JReacher1

Bobcrowther wrote: »

This is the problem with people like you - you just assume without actually thinking about what a given situation entailed.
Where did I say that i emailed the bank?
Get your facts straight.

I assume that they thought that you being someone who posts on an Internet forum and therefore tech savvy that you would have gone for the easiest way of complaining. This would be spending five minutes writing an email.

Obviously for some reason you decided to do a more time consuming method of complaining. That is of course your prerogative if you can spare the time.

Bobcrowther

JReacher1 wrote: »

I assume that they thought that you being someone who posts on an Internet forum and therefore tech savvy that you would have gone for the easiest way of complaining. This would be spending five minutes writing an email.

Obviously for some reason you decided to do a more time consuming method of complaining. That is of course your prerogative if you can spare the time.

The issue wasn't time - it was urgency. I am tech savvy enough to know that an email can go ignored or unresponded to for days, a phone call haa to have two active participants.
Tell you what, the next time you're having a heart attack or a stroke, try emailing 999. See how that goes, yeah?