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Returning an item due to changing my mind

1246

Comments

  • Nessun_Dorma
    Nessun_Dorma Posts: 6,436 Forumite
    edited 29 January 2016 at 2:28PM
    LilElvis wrote: »
    Read the legislation quoted in posts by wealdroam and unholyangel - they have supplied links too.


    How on earth is anyone supposed to see how something works (especially when it is reasonable to ask for a demonstration in the shop), without using it?
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Nessun_Dorma wrote: »
    How on earth is anyone supposed to see how something works (especially when it is reasonable to ask for a demonstration in the shop), without using it?

    Why not actually read the thread?

    In my view unholyangel answered this in post #16
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The item is now secondhand and cannot be resold as new, regardless of condition. I wonder how the OP would react if he did negotiate a replacement, and they offered him one that had already been installed in someone else's car 'but only for 8 days sir!'?
    No free lunch, and no free laptop ;)
  • Nessun_Dorma
    Nessun_Dorma Posts: 6,436 Forumite
    LilElvis wrote: »
    Why not actually read the thread?

    In my view unholyangel answered this in post #16

    And it seems that you should be a little more polite. As well as reading more carefully.
    12) For the purposes of paragraph (9) handling is beyond what is necessary to establish the nature, characteristics and functioning of the goods if, in particular, it goes beyond the sort of handling that might reasonably be allowed in a shop.

    It is quite reasonable to ask for a demonstration of car stereo, in a shop. In fact, most retailers of this type of equipment have them already installed on panels in the shop.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Nessun_Dorma wrote: »
    It is quite reasonable to ask for a demonstration of car stereo, in a shop. In fact, most retailers of this type of equipment have them already installed on panels in the shop.
    But as I said in post#8 "Fitting the thing in your car is clearly beyond the sort of handling that might reasonably be allowed in a shop."

    Don't you agree? ;)
  • Nessun_Dorma
    Nessun_Dorma Posts: 6,436 Forumite
    wealdroam wrote: »
    But as I said in post#8 "Fitting the thing in your car is clearly beyond the sort of handling that might reasonably be allowed in a shop."

    Don't you agree? ;)

    No, I don't agree at all. Seeing as most shops will demonstrate the device for a buyer.
  • foxtrotoscar_2
    foxtrotoscar_2 Posts: 1,717 Forumite
    Nessun_Dorma wrote: »
    No, I don't agree at all. Seeing as most shops will demonstrate the device for a buyer.



    Does Argos?
  • foxtrotoscar_2
    foxtrotoscar_2 Posts: 1,717 Forumite
    Nessun_Dorma wrote: »
    No, I don't agree at all. Seeing as most shops will demonstrate the device for a buyer.
    Does Tesco allow you to test a kettle or toaster?
  • foxtrotoscar_2
    foxtrotoscar_2 Posts: 1,717 Forumite
    Nessun_Dorma wrote: »
    No, I don't agree at all. Seeing as most shops will demonstrate the device for a buyer.


    What shop will demonstrate a working fridge/freezer/oven
    ...an iron or a vacuum cleaner?
  • System
    System Posts: 178,375 Community Admin
    10,000 Posts Photogenic Name Dropper
    As someone who works in retail under the op's circumstances he would not be given a refund , once any goods have been fitted that's it !

    OP would a glance at the instructions/specs not have given you an idea of the features without the need to fit it ?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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