http://192.168.1.1/ linksys looks different

espresso

richyrichuk wrote: »

irrelevant?!?!?! its the whole point.

dunno when schools go back. why u thinking of actually going. get urself some education? worth a try sweetie

richyrichuk

thought so...not much to say....

https://www.custhelp.com is the actual website. therefor it anit linksys/cisco

Chippy_Minton

Lady_K wrote: »

I cant go to that address though to upgrade it as I dont have anything to click on as in the uploaded image in the thread earlier.

Ah yes, that would be difficult. I can only think of running the setup wizard on the CD that came with the router to see if that fixes it. Otherwise it sounds like das router ist kapput and you should return it and get a replacement.

espresso

richyrichuk wrote: »

thought so...not much to say....

www.custhelp.com is the actual website. therefor it anit linksys/cisco

I have quoted your post so that you don't change that website. You just keep digging that hole don't you!

This is their website.


© 1992-2007 Cisco Systems, Inc. All rights reserved.
Terms & Conditions | Privacy Statement | Cookie Policy | Careers | Contact Us


http://linksys.custhelp.com

Not www.custhelp.com

richyrichuk

espresso wrote: »

I have quoted your post so that you don't change that website. You just keep digging that hole don't you!

This is their website.


© 1992-2007 Cisco Systems, Inc. All rights reserved.
Terms & Conditions | Privacy Statement | Cookie Policy | Careers | Contact Us


http://linksys.custhelp.com

Not www.custhelp.com

any1 can put copyrite on a site.

yes but linksys.custhelp.com is a sub domain of custhelp.com obviously u don't know a very lot about domains and sites. so u think what u wanna think matey.

Nilrem

My tuppence on the custhelp/linksys.custhelp

custhelp is probably a third party who specialises in providing the Q&A/guided help systems to companies like Cisco (and probably do it a lot cheaper, and more reliably than in house directly on the linksys site), it probably was never intended to be accessed directly, but rather in a browser frame/pop up generated when you clicked a support link on the linksys site, or router - this is backed up by Four things.
1: Custhelp.com redirects to a site that basically says they are such a company (and a search of the site shows Linksys were/are using their service in 2005 at least).
2: linksys.custhelp.com has links directly to the Linksys site.
3: When you go to the linksys site and look under "technical support" it gives you a popup with the source being another external site or a similar support company (nohold.net).
4: Whilst it's true anyone can put a "©Cisco systems" on their site, it would be extremely silly for a company to try and pass itself off as such (legal reasons).


[edit]
The chances are that the reason the custhelp site still has Linksys information is that it's probably legacy support (not being updated), due to older router firmware/software being set to reference it (in a browser sub frame or popup).

richyrichuk

thank you nilrem! finally.

anyway what did i say expresso.....now after u've wasted my time do i get a sorry?

espresso

richyrichuk wrote:

anyway what did i say expresso.....now after u've wasted my time do i get a sorry?

No because you are wrong! It IS the Linksys support site regardless of who hosts or publishes the information.

richyrichuk wrote: »

that isnt linksys official site.

You contribution to this thread has been really useful - not.

Lady_K

espresso wrote: »

Are you sure that you pressed the reset button for long enough? e.g some need to be pressed for 15-20 seconds.

I never tried that I thought you meant the control and f5 button was a reset thing but I don't really want to reset it now as I've got the wireless working ok I darent mess with it now.

I might send the screenshot off to linksys though just to see what they say but I've heard thier customer support is bad despite how big the company is. My daughter said that when she had this router brand new at the student house it did this, its never looked ok on http://192.168.1.1

Lady_K

Chippy_Minton wrote: »

Ah yes, that would be difficult. I can only think of running the setup wizard on the CD that came with the router to see if that fixes it. Otherwise it sounds like das router ist kapput and you should return it and get a replacement.

Routers working ok now just cant get to the settings that way. As I mentioned in my last post it has been like it since it was bought brand new but my daughter used it in the uni house and I didn't know this was happening with it or I would have said take it back especially as they gave her the wrong flippin router and charged her more for it in the first place.

I wonder if anyone else with this router has had the same problem