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£157.50 cashback from TCB for opening Co-Operative Bank Acc

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Comments

  • ratechaser
    ratechaser Posts: 1,674 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    My confirmed cashback also changed to Declined.

    Expect they are tightening up on the T&C so all those who have received a payment previously no longer qualify and no longer get away with it!:o

    I'm sure they are, unfortunately for them they can't do so retrospectively because they messed up previously by having loose Ts&Cs.

    I'll have to dig out the £105 conditions when I get a moment, but I'm pretty sure there was no 'prior incentive' exclusion there.

    Not to mention that clawing back cash back once confirmed is rather naughty in itself :mad:
  • badger09
    badger09 Posts: 11,568 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    keiran wrote: »
    Same here!- means having to continue to feed that account until this is resolved
    Support ticket sent...
    Hope they won't now say I can have only the first £157.50 (which I did get to payable) and no other incentive
    My confirmed cashback also changed to Declined.

    Expect they are tightening up on the T&C so all those who have received a payment previously no longer qualify and no longer get away with it!:o
    ratechaser wrote: »
    I'm sure they are, unfortunately for them they can't do so retrospectively because they messed up previously by having loose Ts&Cs.

    I'll have to dig out the £105 conditions when I get a moment, but I'm pretty sure there was no 'prior incentive' exclusion there.

    Not to mention that clawing back cash back once confirmed is rather naughty in itself :mad:

    My £105 from April, previously showing as Confirmed, has also now changed to Declined:mad:

    I didn't try for the previous £157.50 or any other previous payment, so that can't be the reason in my case:cool:

    Support ticket submitted.
  • bristolleedsfan
    bristolleedsfan Posts: 12,640 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 25 September 2016 at 6:44PM
    :angry:thecoopbank-s.png 18 Apr 2016 £0.00 £126.25
    declined :angry:


    First time I have ever done Co-Operative Bank Current Account via a Cashback Site :angry:
  • badger09
    badger09 Posts: 11,568 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    :angry:thecoopbank-s.png 18 Apr 2016 £0.00 £126.25
    declined :angry:


    First time I have ever done Co-Operative Bank Current Account via a Cashback Site :angry:

    Have you submitted a support ticket?
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 26 September 2016 at 9:56AM
    ratechaser wrote: »
    I'm sure they are, unfortunately for them they can't do so retrospectively because they messed up previously by having loose Ts&Cs.

    I'll have to dig out the £105 conditions when I get a moment, but I'm pretty sure there was no 'prior incentive' exclusion there.

    Not to mention that clawing back cash back once confirmed is rather naughty in itself :mad:


    Agree they should honour their offer to all those who had status at Confirmed as what could have changed?
  • badger09 wrote: »
    Have you submitted a support ticket?


    Posted on https://forums.moneysavingexpert.com/discussion/4519857 Will wait to see response before I decide whether to contact Co-operative bank myself via secure message as a complaint being as have waited long enough already. :(
  • keiran
    keiran Posts: 758 Forumite
    Part of the Furniture 500 Posts
    Any keen and obsessive MSE'rs got the terms and conditions of the TCB £105 Co-op current account cashback offer?

    Pl can someone kindly post these, or pm me them?

    A very initial response to my query about the "confirmed" changing to a "declined" is that only one account is allowed ( I got £157.50 cashback for my first coop account)
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    keiran wrote: »
    Any keen and obsessive MSE'rs got the terms and conditions of the TCB £105 Co-op current account cashback offer?

    Pl can someone kindly post these, or pm me them?

    A very initial response to my query about the "confirmed" changing to a "declined" is that only one account is allowed ( I got £157.50 cashback for my first coop account)
    From the £105 thread (in which you've posted quite a bit), the relevant condition appears to have been quoted in post #14?...


    https://forums.moneysavingexpert.com/discussion/5444472
  • keiran
    keiran Posts: 758 Forumite
    Part of the Furniture 500 Posts
    The full terms and conditions aren't listed, though ceredigion points out

    """
    From the T&C's
    Quote:
    Cashback paid through TopCashback is only paid out once per customer
    """

    Of course, one could quibble as to whether this means "paid out ever, once per customer", or "paid out under this offer, once per customer"

    Where's a cunning and tenacious lawyer when you need one?
  • guys by the way, does halifax-online.co.uk work?
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