Bulb Energy Reviews: Give your feedback on the energy supplier

tk47

UnclaimedEnergy wrote: »

They're definitely competitive on elec, if you ignore Symbio and Neon Reef....

It rather repends on what type of metering you have.

For an average user (3100kWh/year) on a credit meter, paying monthly by DD, based in London supply region, I see all the following suppliers offering a lower tariff (some have a number of tariffs lower) than Bulb:

Symbio
Neon Reef
Green
OFTM
Utility Point
Nabuh
Yorkshire Energy
Gulf
Igloo
People's Energy

The cheapest annual cost would be £405, whereas Bulb would set you back £478


However, if you are with a PPM, Bulb are currently coming out cheapest at £483


As always, consult a comparison site to find yourself the best deal.
Prices will vary by supply region, and of course are dependant on your actual consumption.
Prices were correct at time of posting for new applications.

UnclaimedEnergy

Half of those companies are ones that I personally wouldn't go near though as I'm not just price driven. (although Bulb's service currently is terrible anyway)

Symbio, Utility Point, Nabuh and OFTM have been too cheap for too long, and all have had issues either in the past or currently.

Neon Reef is Utility Points backup company for when they go bust this year.

People's Energy needing to do 2 month up front in the winter months puts me off.

onlyfoolsandparking

Having been with Bulb over a year now I will say I have had no problems with them APART from their Gas prices, WHEN oh WHEN are you going to drop your high gas price Bulb, C'MON!!!!!!!!

I like Bulb, easy website to use, easy submitting meter reads, no problems with billing, adjust my own DD BUT!!!!!! this high gas price is annoying me now, Bulb, MAKE AN ANNOUNCEMENT SOON!!!!

bristolleedsfan

onlyfoolsandparking wrote: »

Having been with Bulb over a year now I will say I have had no problems with them APART from their Gas prices, WHEN oh WHEN are you going to drop your high gas price Bulb, C'MON!!!!!!!!

I like Bulb, easy website to use, easy submitting meter reads, no problems with billing, adjust my own DD BUT!!!!!! this high gas price is annoying me now, Bulb, MAKE AN ANNOUNCEMENT SOON!!!!

Astute people switched Gas out from different suppliers to cheaper Gas suppliers, Yes Bulb very expensive for Gas and even if it reduced its Gas prices would still be very expensive, I switched Gas out from Bulb last April.....

SpanishBlue

onlyfoolsandparking wrote: »

Having been with Bulb over a year now I will say I have had no problems with them APART from their Gas prices, WHEN oh WHEN are you going to drop your high gas price Bulb, C'MON!!!!!!!!

I like Bulb, easy website to use, easy submitting meter reads, no problems with billing, adjust my own DD BUT!!!!!! this high gas price is annoying me now, Bulb, MAKE AN ANNOUNCEMENT SOON!!!!

I agree with every word of that.

Twice in recent weeks I was one finger press away from switching away but then thought I'll give them a bit more time to drop their gas price.

Like others though, I won't wait forever.

lady_jane

kizatt said:

well, i've signed up, i'll let you know how it goes!

i like the website and the ethos, so if they live up to that i'll be happy

I'm very happy with them. They keep me informed all the time and remind me when payment is being taken. They emailed me and said I was paying too much and I could reduce my DD by just over £7. Doesn't sound a lot but when do they ever lower payments? Been with them a while and very happy

lady_jane

Filo25 said:

I've just signed up with Bulb today, I hope they don't go disappointing me after all the great feedback!

I'm very happy with them. Great customer service and even said I was paying too much and can reduce DD or leave it as credit but I chose to reduce it

Pssst

I wonder if any prepay customers can tell us of their experiences? 
See here for Bulb opening hours..
https://help.bulb.co.uk/hc/en-us/articles/360006306551-What-do-the-prepayment-meter-errors-mean-
If youve had an outage on your gas or electric meter, what was the response like?

Telegraph_Sam

Can't say that I'm impressed with the Bulb web site.  When I attempt to "refine my quote" it persists in believing that I am with NPower and Brit Gas (not so) even though I try to correct it.  I suppose in this scenario it is not difficult to claim savings (which are pie in the sky)

Smodlet

I am so fed up with e-on, I am thinking of switching even though I am still in contract.  Could anyone tell me whether Bulb still pay exit fees, please?  I began a switch to Bulb last year and stopped it the day before the 14 days ran out; would this be held against me, were I to try to switch to them again?

Sorry if these questions are dumb or lazy; I just cba to read through a whole load of t's and c's when I can switch penalty free in a little over 3 months if I can just stick e-on's godawful customer service until then.  TIA.