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Bulb Energy Reviews: Give your feedback on the energy supplier

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  • fatbelly
    fatbelly Posts: 22,970 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    They are increasing a lot of d/ds because of the unit price increase.

    Mine is going up from £55 to £79

    The good thing about bulb is that they still allow you control. I've just gone onto my control panel and I can reduce it back to £55 if I want to.

    The £55 wasn't covering usage so I'll just keep an eye on it. For me they are still the cheapest supplier with any real track record of customer service.
  • fatbelly
    fatbelly Posts: 22,970 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    margaretx9 wrote: »
    I saw earlier in the thread you had to send them details of your two meter numbers and there were issues in supplying meter readings for the two meters (day and night rates)? Presumably that wasn't an issue for you?

    I suppose I have nothing to lose by trying - and there is a £100 referral switch offer on at present which is nearly double my current monthly bill for my flat!

    Thanks again for the reassurance.

    Just noticed your post.

    No - they asked for the 2 readings and I gave them. Be aware that Bulb describe them as Day and Night. Your meter might say Normal and Low. Just don't get the two mixed up.

    Somewhere else I posted about the shambles that was Scottish Power but the worst I've experienced with Bulb was when I noticed a payment had gone out of my bank but hadn't arrived at Bulb.

    I queried it but I think it was showing within a couple of days.
  • wavelets
    wavelets Posts: 1,164 Forumite
    1,000 Posts Combo Breaker
    Pieman63 wrote: »
    I have switched from EDF to bulb energy in September this year. My payments have suddenly jumped from £117 permonth to £190 per month. Our energy uage has not changed. How can I get out of this deal. The Cheap Energy club site says a switch is still going through.
    Thanks

    Contact the supplier whose tariff you wish to move to, and they will switch you :)

    (or use one of the comparison sites for possible cashback :money:)

    You will probably need to contact the MSE CEC to get your account freed up. You can find their email address on the FAQ page.
  • Pieman63 wrote: »
    I have switched from EDF to bulb energy in September this year. My payments have suddenly jumped from £117 permonth to £190 per month. Our energy uage has not changed. How can I get out of this deal. The Cheap Energy club site says a switch is still going through.
    Thanks


    It can take around a couple of months for CEC to recognize the switch has completed, and then another month or so to receive your £25 from them.


    Don't worry too much what your monthly DD is, you are much better of off checking what comparison sites say you will pay in a year, based on your annual consumption.
  • The_Governor
    The_Governor Posts: 471 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 15 November 2018 at 9:20AM
    I had a bit of a !!!!!! moment last night, got home to an email from Bulb saying that they want to increase my DD by £50 a month, from £168 to £215.

    For YEARS my electricity usage has been consistent, and on average no more than £150 a month for almost a decade (we're conscious of wastage in our house). Tragically I have a spreadsheet that tracks my usage for over a decade :) )

    Since getting the Smart meter with Scottish power which lead to wild monthly fluctuations on DD's making it hard to budget, which then prompted me to move to Bulb, leading to more fluctuations, I wish I'd never got a smart meter. Up to that point my energy usage costs were steady and predicable over many years...
  • They want to put mine up by £23 a month but I'm already two months in credit.

    I've left it as it is for now.
  • fatbelly
    fatbelly Posts: 22,970 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier

    Since getting the Smart meter with Scottish power which lead to wild monthly fluctuations on DD's making it hard to budget, which then prompted me to move to Bulb, leading to more fluctuations, I wish I'd never got a smart meter. Up to that point my energy usage costs were steady and predicable over many years...

    Still can't see the point of a smart meter...
  • jackywacky
    jackywacky Posts: 100 Forumite
    Part of the Furniture 10 Posts
    edited 15 November 2018 at 8:13PM
    beardiedog wrote: »
    They want to put mine up by £23 a month but I'm already two months in credit.

    I've left it as it is for now.


    Virtually the same for me as well.
    I'm also leaving as it is for now, my reasoning is that they can muck about with my payments (within reason) so as long as the cost of their energy is still competitive, there's been a number of increases recently yet they are still remain competitive where I live.
    If they continue to muck around then I will just leave.
    I do not have a smart meter, I give regular online readings

    My previous supplier was Toto, now they awful, think of a word that rhymes with muck!
  • No sooner than I sign up, based on what they *think* my usage will be, they email to hike the prices up. Almost 30%. They're taking the P!**
    I predict this company won't be here in 18 months.:mad:
  • 58_steve wrote: »
    No sooner than I sign up, based on what they *think* my usage will be, they email to hike the prices up. Almost 30%. They're taking the P!**
    I predict this company won't be here in 18 months.:mad:


    If you think they are over estimating what you're going to use log on to your account and change your monthly payments to what you think it should be.
    You don't have to pay what they say, just keep an eye on your account and make sure you're not getting into debt and into trouble.
    You can also make additional one off payments to adjust your balance if needed.
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