Sold something for peanuts by mistake

POPPYOSCAR

OP


If this happened to me I would leave you negative feedback unless as I said earlier you came to some arrangement on the price with me.


And if I was a buyer and looked at this on your feedback I would not buy from you.


So


You can
1. Take the hit and honour the transaction.
2. Negotiate with the buyer and hope to keep them happy.
3. Cancel the transaction and incur possible(more than likely) negative feedback
and defect.


The choice is yours.

KRDmum

POPPYOSCAR wrote: »

OP


If this happened to me I would leave you negative feedback unless as I said earlier you came to some arrangement on the price with me.


And if I was a buyer and looked at this on your feedback I would not buy from you.


So


You can
1. Take the hit and honour the transaction.
2. Negotiate with the buyer and hope to keep them happy.
3. Cancel the transaction and incur possible(more than likely) negative feedback
and defect.


The choice is yours.

Thanks for your input Poppyoskar. Here's hoping my buyer is a bit more reasonable and understanding. Human errors happen and unfortunately are unavoidable. I am a private seller who is trying to raise some cash for kids Christmas presents, a bit pointless doing it if i am going to give items away for next to nothing.

Kim_13

I would personally go down the lost in post route. As a buyer I would neutral such a case at worst, but I would neg a cancelled sale as listings should be double checked before being submitted. As I understand it, the buyer can refuse the request to cancel and you'll still be charged the final value fee. I would be more likely to accept such a request and let the seller get their fees back if the issue was not (as I believed) of their making.

Completely understand why you wouldn't want to sell, but a buyer may not be understanding as items are often gained at discount prices on eBay.

That said, as a buyer I usually only look at the feedback percentage, so even if you got a neg I wouldn't necessarily avoid you.

soolin

I wouldn't go down the lost in Post route, once sellers start lying to buyers they deserve anything they get.

How many threads on here do we get that start 'my item hasn't arrived but it was a real bargain and I think seller didn't post it' and people automatically advise the buyer to neg to warn other buyers that the seller doesn't honour sales?

POPPYOSCAR

KRDmum wrote: »

Thanks for your input Poppyoskar. Here's hoping my buyer is a bit more reasonable and understanding. Human errors happen and unfortunately are unavoidable. I am a private seller who is trying to raise some cash for kids Christmas presents, a bit pointless doing it if i am going to give items away for next to nothing.

But you have to understand if from the buyer point of view as well.


They may have missed out on something similar by buying from you.


Was it BIN or auction?

KRDmum

soolin wrote: »

I wouldn't go down the lost in Post route, once sellers start lying to buyers they deserve anything they get.

How many threads on here do we get that start 'my item hasn't arrived but it was a real bargain and I think seller didn't post it' and people automatically advise the buyer to neg to warn other buyers that the seller doesn't honour sales?

I agree Soolin, 'lost in the post' is a straight give away, plus because I send by MyHermes, I would have to provide tracking etc, and it just gets way too complicated. Unfortunately (for me) I'm the honest type of a person and would much rather be upfront about making a mistake. Hopefully they will check my feedback and see that it was a genuine mistake.

KRDmum

POPPYOSCAR wrote: »

But you have to understand if from the buyer point of view as well.


They may have missed out on something similar by buying from you.


Was it BIN or auction?

It was a BIN

flea72

If its BIN and a misprice, then i would not view that as someone being a dodgy seller. Its obviously a typo. so it wouldnt put me off buying from them

POPPYOSCAR

KRDmum wrote: »

It was a BIN

Yes that does make a difference.


I would not neg in those circumstances as a genuine mistake is more believable, but there may be some who do not care and only see it as a bargain lost.


Still a risk you take as if you get a neg there would be nothing you could do about it.

hollydays

Chances are it was a savvy buyer, but how sure are you the item was worth more? Be honest or risk filthy feedback.