MSE News: Four million TalkTalk customers to get free upgrade

joe134

macman wrote: »

My MIL is in a similar boat, but phone only and no mobile owned or extra TV wanted, so the appeal of 'an experienced broadband engineer' is fairly minimal...
If sanity prevails, customers in this category should be offered the Anytime calls discounted to zero for at least a year? That's the only tangible free upgrade I can see as being any use.

I agree;, when I renewed 2 weeks ago, he asked what I wanted to stay.
I said, the same as Newbies, £7.50 for BB and anytime calls.
They gave me half price Simply BB and half price anytime calls, total £7.50pm. £.3.25 each.???
That was ok with me.
they should now knock the £3.50 call price off now, leaving me to pay, £3.50 pm.
Doubt they will, they will just double the BB, so, leaving me the same.
It's a !!!! up, so just live with it.
I still find them ok, until I can see my new bills in My account.:mad:

HappyMJ

Options are
-TV content including movies, kids entertainment and sports.
-A mobile Sim with a monthly allowance of free texts, data and calls.
-Unlimited UK landline and mobile calls.
-A broadband health check by experienced engineers.

I currently pay virtually nothing and get line rental (paid in advance and refunded by topcashback offer), unlimited ADSL broadband (free for 18 months), an unlimited mobile SIM (as an apology for not providing the option of fibre on sign up) and a value mobile SIM (as an apology for something else that I can't recall right now). I don't watch TV. I've already got 2 mobile SIM's. As calls are free from the mobile I don't use the landline for calls. So....a broadband health check by an experienced engineer is the only option open to me. I'm already getting a good line speed. A free upgrade to fibre would be good.

joe134

HappyMJ wrote: »

Options are
-TV content including movies, kids entertainment and sports.
-A mobile Sim with a monthly allowance of free texts, data and calls.
-Unlimited UK landline and mobile calls.
-A broadband health check by experienced engineers.

I currently pay virtually nothing and get line rental (paid in advance and refunded by topcashback offer), unlimited ADSL broadband (free for 18 months), an unlimited mobile SIM (as an apology for not providing the option of fibre on sign up) and a value mobile SIM (as an apology for something else that I can't recall right now). I don't watch TV. I've already got 2 mobile SIM's. As calls are free from the mobile I don't use the landline for calls. So....a broadband health check by an experienced engineer is the only option open to me. I'm already getting a good line speed. A free upgrade to fibre would be good.

I wasn't offered fibre either, but, the day after I agreed to my Adsl, it was on offer, for same price as my agreed Adsl.£7.50pm for 18 months.I would have taken it if offered.
I'm still within my 20 days grace of changing my mind, but, new router came the next day, and it's in.
Getting 12> 14 mbs with Adsl, so really aint too bothered.Plus, I paid my VLR upfront too,£191, some Value, £20 off normal.
If there's free monthly allowance on calls on the Sim, that looks like my choice, when I find out How and when.?
Are TT's sims locked to them, which means it will only go into an unlocked phone?.
Not into Mobiles :beer:

macman

Ask for a £50 credit to your account, or whatever amount you think is negotiable; with 4m customers to 'upgrade,' they'll not want to haggle for too long.
Though of course it's up to the customer to request the upgrade, and no doubt many will not bother.

CACHAF

A year or so ago, we got a free sim offer from talktalk connected to the bill increase. It came with 100 free minutes, 300 texts and 100mb of data. I'm guessing these will probably be the same. The network used is vodafone, rebranded as talktalk so the coverage is pretty good. It's made a nice back up sim for our spare phone.

joe134

Got MY personal letter from Dido Lil, saying sorry, and offer will come soon.
Made me feel a lot better now.
There There.:p:rotfl:

NORTON_850

Forget all the freebies, just refund the recent price hike and drop these charges anyway!
As for the broadband speed issues talk talk have been using the old tiscali servers, because they had to disable t/t servers due to the hack

iltisman

I have not even had the email saying that they have been hacked yet.

juliamarsh

HappyMJ wrote: »

Options are
-TV content including movies, kids entertainment and sports.
-A mobile Sim with a monthly allowance of free texts, data and calls.
-Unlimited UK landline and mobile calls.
-A broadband health check by experienced engineers.

I currently pay virtually nothing and get line rental (paid in advance and refunded by topcashback offer), unlimited ADSL broadband (free for 18 months), an unlimited mobile SIM (as an apology for not providing the option of fibre on sign up) and a value mobile SIM (as an apology for something else that I can't recall right now). I don't watch TV. I've already got 2 mobile SIM's. As calls are free from the mobile I don't use the landline for calls. So....a broadband health check by an experienced engineer is the only option open to me. I'm already getting a good line speed. A free upgrade to fibre would be good.

I am not interested in having the TV (our broadband speed here would not be fast enough for it to work properly anyway I don't think). I already have unlimited minutes and texts and enough data on my SIM only mobile contract. The broadband health check doesn't sound a lot of use. The only advantage to me that they are listing would be having free calls to mobiles (I already have unlimited landline calls) and I use my unlimited mobile minutes for those anyway. I will wait till they contact me and then see if I can wangle free international calls out of them, as they can be pretty negotiable.

joe134

juliamarsh wrote: »

I am not interested in having the TV (our broadband speed here would not be fast enough for it to work properly anyway I don't think). I already have unlimited minutes and texts and enough data on my SIM only mobile contract. The broadband health check doesn't sound a lot of use. The only advantage to me that they are listing would be having free calls to mobiles (I already have unlimited landline calls) and I use my unlimited mobile minutes for those anyway. I will wait till they contact me and then see if I can wangle free international calls out of them, as they can be pretty negotiable.

It just depends who you talk to on the day?
If they were as bad as the press et.al say, I wouldn't have stayed with them 15 years, and renewed for another 18 months.
I don't suffer fools gladly.
Hope you get what you want.:beer: