Vent at morrisons

RichardD1970

pendragon_arther wrote: »

And the procedure is exactly what? Check the age of the purchaser? Ask a pensioner for proof of age? Come off it for Christ's sakes.

Why do you think all shop workers are thick? I certainly don't and never suggested they are. Right? Don't put words into other people's mouths.

Oh, sorry, I must have misinterpreted your statement

Brain transplant required

Azari

RichardD1970 wrote: »

Oh, sorry, I must have misinterpreted your statement

Good of you to apologise.

I suppose it was the 'all' you had trouble with.

What pendragon was saying was that someone - possibly a cashier, possibly the person who designs the procedures, or possibly the person who classified the item, needs a brain transplant.

That's a very long way from saying that all retail workers are idiots.

LutonGirl

I think Morrisons has saved OP a few quid. Those pumpkin carving kits are rubbish really. Your kitchen already has all the tools you need and more. Happy carving and happy Halloween!

daytona0

Azari wrote: »

Good of you to apologise.

I suppose it was the 'all' you had trouble with.

What pendragon was saying was that someone - possibly a cashier, possibly the person who designs the procedures, or possibly the person who classified the item, needs a brain transplant.

That's a very long way from saying that all retail workers are idiots.

"Interpretation of rules is the key. Staff training is obviously flawed. Brain transplant required."

So it looks like the pendragon user was referring to either:

1. An employee's inability to interpret the rules in their own way

2. The poor staff training procedures, or the material trained out.


In regards to point 1, if you don't follow the rules then you run the risk of getting sacked. Ergo any employee who wants to earn money consistently will follow the rules and so the "Brain transplant required" can be applied to a large percentage of the population (maybe even "all" of them), ie the ones who do their job and don't interpret the rules.

In regards to point 2, where does the training materials/ideologies come from? Head office? The government? Middle management? I doubt that there is one single person who designs and delivers all of the training material at Morrisons. Ergo, whilst "all" is a bit ambitious, the phrase "Brain transplant required" would refer to a large number of employees within the company.

So yes, whilst "all" is a little extreme I think that pendragon has just had a poke at a large number of employees.

pendragon_arther

daytona0 wrote: »

"Interpretation of rules is the key. Staff training is obviously flawed. Brain transplant required."

So it looks like the pendragon user was referring to either:

1. An employee's inability to interpret the rules in their own way

2. The poor staff training procedures, or the material trained out.


In regards to point 1, if you don't follow the rules then you run the risk of getting sacked. Ergo any employee who wants to earn money consistently will follow the rules and so the "Brain transplant required" can be applied to a large percentage of the population (maybe even "all" of them), ie the ones who do their job and don't interpret the rules.

In regards to point 2, where does the training materials/ideologies come from? Head office? The government? Middle management? I doubt that there is one single person who designs and delivers all of the training material at Morrisons. Ergo, whilst "all" is a bit ambitious, the phrase "Brain transplant required" would refer to a large number of employees within the company.

So yes, whilst "all" is a little extreme I think that pendragon has just had a poke at a large number of employees.

So the computer rings up 'this is an age restricted item do no sell to minors' and the shop worker looks up and sees a little old lady standing ready and waiting purse in hand and thinks is this person standing before me underage and the brain which they have had damaged by too much thinking about soap operas, colour of nails, hair dressers can't make up their mind, sees a child standing beside said pensioner and because the brain can't congnite properly thinks there's two little girls waiting at the till?

I still can't fathom out why the shop worker can't interpret a logical equation properly. If the till's computer rings up 'this is an age restricted item do not sell to anyone' then why is it on sale in the first place?

daytona0

pendragon_arther wrote: »

So the computer rings up 'this is an age restricted item do no sell to minors' and the shop worker looks up and sees a little old lady standing ready and waiting purse in hand and thinks is this person standing before me underage and the brain which they have had damaged by too much thinking about soap operas, colour of nails, hair dressers can't make up their mind, sees a child standing beside said pensioner and because the brain can't congnite properly thinks there's two little girls waiting at the till?

Wow, that's some heavy salad right there! Do you have a problem with women employees or something? :rotfl:

I suppose it depends on how likely the kid will use said item. I can imagine that a carving 'knife' in relation to an order which includes a pumpkin will likely be used by the child who is present at the time, in which case the employee is selling it for the child's use. They thus need to follow the rules in place to minimise liability.

Funnily enough but maybe the employees actually do interpret the rules in that respect!

I still can't fathom out why the shop worker can't interpret a logical equation properly. If the till's computer rings up 'this is an age restricted item do not sell to anyone' then why is it on sale in the first place?

1. Not everyone has a 'logical' mind, which should help you fathom the issue! Also, I'm not entirely sure whether there is an equation here, but I may be wrong?

2. It is on sale so that people can buy it. The employer simply wants to minimise liability and they do this by ensuring that, to the best of their knowledge, a young child will not be using something which can result in an eye being poked out.

Azari

I think you may be the one who has the problem with checkout staff as you seem to zero in on them.

Whilst its possible that any given instance of imbecility is a result of stupidity on the part of the checkout operator, in this instance it's likely to be something far further up the food chain.

At the end of the day, a system that places an item designed to be used by children under supervision of an adult but will not see that item to an adult if accompanied by a child is brain dead.

Someone, somewhere, has made a very, very, stupid decision.

daytona0 wrote: »

"Interpretation of rules is the key. Staff training is obviously flawed. Brain transplant required."

So it looks like the pendragon user was referring to either:

1. An employee's inability to interpret the rules in their own way

2. The poor staff training procedures, or the material trained out.


In regards to point 1, if you don't follow the rules then you run the risk of getting sacked. Ergo any employee who wants to earn money consistently will follow the rules and so the "Brain transplant required" can be applied to a large percentage of the population (maybe even "all" of them), ie the ones who do their job and don't interpret the rules.

In regards to point 2, where does the training materials/ideologies come from? Head office? The government? Middle management? I doubt that there is one single person who designs and delivers all of the training material at Morrisons. Ergo, whilst "all" is a bit ambitious, the phrase "Brain transplant required" would refer to a large number of employees within the company.

So yes, whilst "all" is a little extreme I think that pendragon has just had a poke at a large number of employees.

daytona0 wrote: »

Wow, that's some heavy salad right there! Do you have a problem with women employees or something? :rotfl:

I suppose it depends on how likely the kid will use said item. I can imagine that a carving 'knife' in relation to an order which includes a pumpkin will likely be used by the child who is present at the time, in which case the employee is selling it for the child's use. They thus need to follow the rules in place to minimise liability.

Funnily enough but maybe the employees actually do interpret the rules in that respect!




1. Not everyone has a 'logical' mind, which should help you fathom the issue! Also, I'm not entirely sure whether there is an equation here, but I may be wrong?

2. It is on sale so that people can buy it. The employer simply wants to minimise liability and they do this by ensuring that, to the best of their knowledge, a young child will not be using something which can result in an eye being poked out.

Shrimply

Having been trained to work on a checkout I can't believe people think that this has anything to do with Morrison's policy and not just a checkout worker who hasn't got a grasp of the rules.

Basically the rules, for alcohol, are don't sell to anyone under age, you have the right to refuse the sale of alcohol to anyone and unless you are being a total idiot the manager will back your decision. And you wouldn't sell if you suspected the alcohol was being purchased for someone under-age.

However, given that while the sale of knives is age restricted there is no law against children using them that is any different to someone over the age of 18 with parent supervision, or even without, nothing the OP would have said should have prevented it's sale.

If you genuinely believe that Morrison's has policies in place that say not to sell anything age restricted if you think it may be used by a minor then you believe they are stocking a product they can't sell. No adult is going to buy that kit, thinking, "Hmm, that flimsy little saw is going to be way better than any of my kitchen knives".

daytona0

Azari wrote: »

I think you may be the one who has the problem with checkout staff as you seem to zero in on them.

Whilst its possible that any given instance of imbecility is a result of stupidity on the part of the checkout operator, in this instance it's likely to be something far further up the food chain.

At the end of the day, a system that places an item designed to be used by children under supervision of an adult but will not see that item to an adult if accompanied by a child is brain dead.

Someone, somewhere, has made a very, very, stupid decision.

I mentioned the possibility that the user was talking about someone further up the food chain, but you didn't acknowledge that point. I'll leave it at that

pendragon_arther

Azari wrote: »

I think you may be the one who has the problem with checkout staff as you seem to zero in on them.

Whilst its possible that any given instance of imbecility is a result of stupidity on the part of the checkout operator, in this instance it's likely to be something far further up the food chain.

At the end of the day, a system that places an item designed to be used by children under supervision of an adult but will not see that item to an adult if accompanied by a child is brain dead.

Someone, somewhere, has made a very, very, stupid decision.

Great minds, as they say, think alike.