FirstPlus 2004 Loan - PPI Claim?

robbies_gal

took it out may 2007

apparently i shojld have known something was wrong even if i wasnt sure of the ins and outs

just their way of getting out of it isnt it

[Deleted User]

robbies_gal wrote: »

just their way of getting out of it isnt it

There has to have been some incident that they can point to which started the clock on the time bar. Did you change your account or cancel the insurance ? What exactly do they say in their letter about it?

If the time bar has not been correctly imposed, you can refer your complaint to the Ombudsman.

robbies_gal

its basedon a loan so theyre saying when i got my original refund in 2012-i shojld have wrote a complaint then

[Deleted User]

robbies_gal wrote: »

its basedon a loan so theyre saying when i got my original refund in 2012-i shojld have wrote a complaint then

That's a correctly applied time-bar then.

Why didn't you complain in 2012?

robbies_gal

i didnt realise about the way the loan had been sold with ppi spread out over the whole thing

robbies_gal

i dont understand though how others have their loans adjusted when its been more than 6 years like the op for instance

[Deleted User]

robbies_gal wrote: »

i dont understand though how others have their loans adjusted when its been more than 6 years like the op for instance

No time-bar was applied to the Op's complaint. It's not applied based on when the loan was taken out, but on when you should have reasonably known you had a complaint.

robbies_gal

but op one was way over 6 years so whats the difference

[Deleted User]

robbies_gal wrote: »

but op one was way over 6 years so whats the difference

The difference is the OP had no refund a few years earlier which started the clock ticking on a time bar, you on the other hand...

You should have complained about this in 2012 when you had your refund.

You failed to do so.

Any further complaint is now time barred

robbies_gal

if u re read the op they said they got their ppi refund after 5 years then didnt complain till last year