Sky withdrawing package mid-term

jem16

ih8stress wrote: »

So perhaps the person in question moved onto it too soon and it created a new contract in that instance?

Changing a call package does not enter you into a 12 months contract - or at least it shouldn't.

EDIT : This was the thread;

https://forums.moneysavingexpert.com/discussion/5339067

ih8stress

Okay, thanks for that. I've looked at that thread now too.

Incidentally, after trying the E&W package they will be moving me to on the 1st December, if I then decide it is not suitable and contact them to change my package to PAYT instead before the introductory period ends - would there be a charge for moving package then?

Sorry for all the questions, I am just trying to weigh up which option is best for me and how long I have to make a decision.

jem16

ih8stress wrote: »

Okay, thanks for that. I've looked at that thread now too.

Incidentally, after trying the E&W package they will be moving me to on the 1st December, if I then decide it is not suitable and contact them to change my package to PAYT instead before the introductory period ends - would there be a charge for moving package then?

Not in my opinion, no.

Might be worth getting a definitive answer from Sky themselves - if you can get someone to give you the correct answer that is!

teddysmum

ih8stress wrote: »

My only gripe is losing the free weekend calls and either having to pay for ALL calls, or paying the extra £4 a month to retain weekend calls and get additional evenings and mobile calls too.

The £4 package is evening and weekend calls; not including calls to mobiles.


It is the £8 Anytime Extra package which gives calls at any time , including to mobiles.

BlueEyedGirl

More information at the website below on the new packages and T&C's.

http://www.sky.com/shop/broadband-talk/talk-compare/

jem16

teddysmum wrote: »

The £4 package is evening and weekend calls; not including calls to mobiles.

That's not correct - the £4 package includes calls to mobiles during E&W.

http://www.sky.com/shop/broadband-talk/talk-compare?DCMP=KNC-&gclid=CjwKEAjwnf2wBRCf3sOp6oTtnjYSJAANOfheUigfZIRHz8LUjG783s76DHf3h5YvDkk7h8FtR-yCaBoCT2bw_wcB#section-1

teddysmum

I miss-read it as being free evening and weekend plus lowest rates to mobiles; reading quickly as we wanted any time calls ie Anytime Extra.

dacdesigns

So I have had this same letter, which I expect everyone who is on the same package will. I understand the £1 line rental increase would happen anyway but for like for like package its an extra £4pm on top. Whats the best/easiest way to get out without penalty for this change please?

joe134

jem16 wrote: »

That's not correct - the £4 package includes calls to mobiles during E&W.

http://www.sky.com/shop/broadband-talk/talk-compare?DCMP=KNC-&gclid=CjwKEAjwnf2wBRCf3sOp6oTtnjYSJAANOfheUigfZIRHz8LUjG783s76DHf3h5YvDkk7h8FtR-yCaBoCT2bw_wcB#section-1

Hi, does the anytime talk @ £8 pm + line include BB??unlimited.
I'm a TT user, looking to move .
Trying to compare like for like.
:-)

jem16

dacdesigns wrote: »

So I have had this same letter, which I expect everyone who is on the same package will. I understand the £1 line rental increase would happen anyway but for like for like package its an extra £4pm on top. Whats the best/easiest way to get out without penalty for this change please?

There is no direct like for like unfortunately. You either choose the PAYT option with no inclusive calls at £0 cost or the E&W package at £4pm.

If you want to leave completely then phone Sky and cancel which you can do with no penalty.