UK Parking Patrol Office Ltd Newcastle Airport

ManxRed

You're not complaining to the DVLA about a parking ticket.

You're complaining that there has been a breach of the Data Protection Act by the DVLA in relation to releasing your data to a company that is acting outside of an AOS membership's Code of Practice - as confirmed by the BPA Ltd.

UKPPO MUST be a member of an AOS and follow their code of practice. The BPA have confirmed that their actions are not part of their Code of Practice as they relate to PENALTY Charge Notices.

There has been a breach of the DPA and you want it investigated.

keithlml

Hello Again

I received a reply from the BPA again this morning.

"RE: UK Parking Patrol Office Ltd Newcastle Airport
///////
AOS
To KEITH

Good morning

Operators can request keeper details from DVLA, please contact the DVLA and/or the Information Commissioner’s Office if you feel your data has been misused. The DVLA has the decision as to whether keeper detail data is given out or not.

Yours sincerely
AOS Investigations Team
British Parking Association
Email:
Web: "

So they are out of the picture I would assume from that reply.

What next ? Wont hold my breath for local MP helping? Also Advised to contact Airport? and Local Police?
Called my local station they say it is a Civil Matter, nothing to do with them?


keithlml

keithlml

Just read Manx reply above.

Breach of DPA?

From their reply (now AOS?) I assume they are washing their hands of this, but as Manx says not complaining about Parking ticket - breach of Data Protection act, so fired that one back to BPA (AOS) ?

Keep you posted

keithlml

ManxRed

You need to complain to the DVLA about the breach of the Data Protection Act. They are the ones who have breached it, if they have issued RK data to a firm who is ostensibly acting outside of the provisions of the AOS to which they are required to belong in order to access that data.

It might be an idea to get the BPA to clarify that UKPPO are - at this specific location - not acting under their AOS Code of Practice.

With that confirmation, you then raise the official complaint with the DVLA that UKPPO are obtaining RK data outwith of any compliance with the Code of Practice of the AOS they are supposed to belong to in order to access the DVLA database.

Castle

keithlml wrote: »

Just read Manx reply above.

Breach of DPA?

From their reply (now AOS?) I assume they are washing their hands of this, but as Manx says not complaining about Parking ticket - breach of Data Protection act, so fired that one back to BPA (AOS) ?

Keep you posted

keithlml

Your complaint to the BPA should be on the basis that the LTD Company doesn't have a contract with the Airport and therefore, they cannot access DVLA. Based on the signs it's the sole trader who has the contract but since they are now longer in the BPA they cannot access the DVLA either.

ManxRed

Just to add and clarify on my post above.

The membership of, and adherence to the Code of Practice of, an accredited AOS, enables the PPC to obtain data with a 'reasonable cause'.

If these PENALTY Charge Notices issued at this location do not fall under the BPA's AOS scheme, then they do not have 'reasonable cause' to obtain RK data in relation to these tickets, and every time the DVLA gives them the data, they breach the DPA.

There is also, as Castle says, the separate issue of UKPPO not being a BPA member. I think - although this argument is perfectly correct - there would be wriggle room for a BPA cop-out excuse to get round this, but I cannot see any wriggle room for the AOS/reasonable cause argument with the DVLA over the Penalty Charge Notices. Especially if you can get the BPA to clarify further their earlier statement that these fall outside of the AOS CoP.

No doubt they'll get creative though.

keithlml

Thanks again.

I have "complained", not sure how officially, to both the DVLA and BPA by using the points you have raised (Manx and Castle) and now awaiting responses.

keithlml

ManxRed

My money's on the DVLA saying that they have reasonable cause under the bylaws, but let's see.

The rules still state that they need to be a member of, and abide by, an AOS and it's CoP.

keithlml

Hello

DVLA just bounced back my email this time giving me the "Do not reply to this email; " even though they had replied on it on Monday ?
I must wait 10 days for them to respond?

This reply came today from the BPA

RE: UK Parking Patrol Office Ltd Newcastle Airport
///////
Jan Wilkins
To KEITH

Good morning

We are not a regulatory body nor a legal entity. If you feel there has been a breach of the Data Protection Act you should report this directly to the Information Commissioner’s Office as previously advised. Penalty charge notices are issued on behalf of Councils and Byelaws and are covered under the Road Traffic Act and statute. The BPA Code of Practice is not relevant to these tickets.


Yours sincerely
AOS Investigations Team
British Parking Association

I feel I am being forced into submission?

Any morale boosters out there ?

keithlml

Herzlos

They'll try.

You can go back to the BPA and tell them that one of their operators is misusing their KADOE contract and association to pursue tickets which are unlrelated to byelaws and are managing to bypass both systems and bring the parking industry into disrepute.

You should also be asking the DVLA under which circumstances the PPC has asked for your details - breach of byelaws or via KADOE for parking?