MSE News: Urgent. £5.35 for a year's Sky line rental and broadband

derrick

To all who are asking for a "spare" code, when going for this offer you had to fill in your name and address,(can't remember if phone number as well). So surely the code will be registered to the address won't it?

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chip_cobb

I got an email saying I had the code, and got another email this morning offering a link to use the code....but neither email actually has a code to use! Anyone else had this?

derrick

These are the T&Cs for the offer:

Up to 17Mb download speeds (vary significantly by location). Sky Pay As You Talk Weekends: £0pm. Compatible line required, otherwise connection charge from £20 may apply. 12 months half price Sky Broadband "Unlimited: New Sky Broadband, Talk & Line Rental customers only in Sky Network areas. £6.95 router delivery charge. Set-up costs may apply. Sky Broadband Shield activation required. No usage caps or traffic management policy. See further terms below. 12 month minimum subscriptions for Sky Broadband Unlimited + Sky Talk & Line Rental.

12 months free Sky Broadband Unlimited offer: New Sky Broadband, Talk & line rental customers joining Sky Broadband Unlimited without TV online. Only in Sky Network areas. £6.95 router delivery charge. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £10 per month (pm) plus Sky Talk. No traffic management policy. Further terms below.

12 months half price line rental for 12 months. After 12 months standard Line Rental price applies, currently £16.40 a month. This offer is for new customers to Sky only incl. past customers who have not had Sky in the last 12 months. Customers can not be existing Sky TV customers. This offer cannot be used in conjunction with any other offer. Customers who require a new line will need to pay £20 fee to cover the OpenReach engineer’s visit."


In relation to my bold, what is Sky Broadband Shield ?

I am assuming it is SKYs firewall or antivirus, as I use an "in house", (Windows?),firewall and AVG, will this affect those and why would they stipulate this?




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karen28_2

Hi I havent received my email yet from sky. If i went onto the link you have provided and put my code in before i receive email from them would that be ok? Or should i wait for email from Sky. Thanks.

slink85

derrick wrote: »

These are the T&Cs for the offer:

Up to 17Mb download speeds (vary significantly by location). Sky Pay As You Talk Weekends: £0pm. Compatible line required, otherwise connection charge from £20 may apply. 12 months half price Sky Broadband "Unlimited: New Sky Broadband, Talk & Line Rental customers only in Sky Network areas. £6.95 router delivery charge. Set-up costs may apply. Sky Broadband Shield activation required. No usage caps or traffic management policy. See further terms below. 12 month minimum subscriptions for Sky Broadband Unlimited + Sky Talk & Line Rental.

12 months free Sky Broadband Unlimited offer: New Sky Broadband, Talk & line rental customers joining Sky Broadband Unlimited without TV online. Only in Sky Network areas. £6.95 router delivery charge. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £10 per month (pm) plus Sky Talk. No traffic management policy. Further terms below.

12 months half price line rental for 12 months. After 12 months standard Line Rental price applies, currently £16.40 a month. This offer is for new customers to Sky only incl. past customers who have not had Sky in the last 12 months. Customers can not be existing Sky TV customers. This offer cannot be used in conjunction with any other offer. Customers who require a new line will need to pay £20 fee to cover the OpenReach engineer’s visit."


In relation to my bold, what is Sky Broadband Shield ?

I am assuming it is SKYs firewall or antivirus, as I use an "in house", (Windows?),firewall and AVG, will this affect those and why would they stipulate this?




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its basically parental controls, with a bit of added malware / adware blocking

http://help.sky.com/articles/sky-broadband-shield-explained

activate and deactivate here

https://broadbandshield.sky.com/

derrick

slink85 wrote: »

its basically parental controls, with a bit of added malware / adware blocking

http://help.sky.com/articles/sky-broadband-shield-explained

One of the Q&As in that link says:

What do I do if I don't want Sky broadband Shield:-
Sky Broadband Shield is optional, so if you'd like to continue to use your broadband with no filtering, please let us know by choosing not to use Sky Broadband Shield.


The answer is it is optional, but the T&Cs of the offer are not as they say"Sky Broadband Shield activation required".

But it looks like it can be turned off after contract starts.

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A_Frayed_Knot

Wont let my mum keep BT phone number - why is this?

timster123

I got my link through this morning but something that is confusing me is that my house doesn't currently have an active landline but there is one installed, therefor on the sign up process it keeps adding the £20 fee for the landline installation.
Is this something I wouldn't have to pay if i got through to sky on the phone and explained the situation or does a new landline mean activating an unused one too?

Thanks for any help

Dixed

I've missed out does anyone have a spare code?

derrick

timster123 wrote: »

I got my link through this morning but something that is confusing me is that my house doesn't currently have an active landline but there is one installed, therefor on the sign up process it keeps adding the £20 fee for the landline installation.
Is this something I wouldn't have to pay if i got through to sky on the phone and explained the situation or does a new landline mean activating an unused one too?

Thanks for any help

I spoke to a guy on the phone on Wednesday re this £20 charge and he informed me that SKY charged this on all new phone line contracts regardless of anything, (he also said all others did same, I told him not true as it has never happened to me yet), and that no-one on the phones would know anything about this offer as it was from an outside source,(MSE), and therefore no-one from SKY would be able to help.

But give it a try on one of these freephone numbers:
0800 1512758
0800 1512747

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