Suspicious transaction - "WP-STAGECOACH-SERV"

therivierakid

Anytime I use my Egg card for anything big I get a phonecall from their automated line to check the transaction. Bit of an inconvenience at times but I am glad that they're checking.

dzug

"WP-STAGECOACH-SERV". WP means world pay, an allegedly secure on-line payment system

Looks like someone has been buying megabus/train tickets using your card number. It by-passes chip and pin - they need your name, card number, expiry date and the security code printed on the back of the card. Easily picked up when a shop transaction is in progress.

thumper1980

I have also been victim to this fraud.

My bank, luckily noticed a lot of transactions on my account blocked any card payments.
Upon investigating, i had 3 transactions leave my account, one to this stage coach and 2 to 'CHOICE'

Then 4 days later, they attempted to get around £2,000 worth of goods from, 'Travelex', Kiddicare.com and others :eek:

BEWARE OF THIS!!!!

i am so mad at this, but mostly that i cant figure out how they got my card details!!!!???

Is there any way of tracking this back to find out?

How can they keep getting away with it???:mad:

I feel very wary now of using my card, this is not fair.

inmypocketnottheirs

dzug wrote: »

"WP-STAGECOACH-SERV". WP means world pay, an allegedly secure on-line payment system

Worldpay is a subsidiary of Royal Bank of Scotland. Anyone affected by this should write to their fraud investigation department.

Setting up a merchant account with them is not overly easy. It is a subject to status system, so if Stagecoach are behind this, or if it is a member of Stagecoach staff, there will be an audit trail.

A_Nice_Englishman

Thanks for the heads-up.

A couple of things which have happened to me. A few months ago I bought a mobile phone and a couple of DVDs online. Not the kind of thing I usually buy. The next day my bank's fraud prevention department rang me to check I really had ordered those items. I was impressed.

On the other hand, I withdrew several hundred punds in cash over a period of a week or two. This was to pay tradesmen for work done on my house and is not something I normally do. This seems just the sort of thing that they should be looking out for to spot cloned cards but I heard nothing from them. I was not impressed.

natweststaffmember

That is because with ATM's a fraudster is unlikely to take money out of an ATM in the same vacinity of the crime. If the card had been cloned it could have been picked up.

A_Nice_Englishman

natweststaffmember wrote: »

That is because with ATM's a fraudster is unlikely to take money out of an ATM in the same vacinity of the crime. If the card had been cloned it could have been picked up.

I did use the same ATM I normally use, five minutes walk from home. So if I wanted to clone a card and withdraw someone elses money I would get away with it for longer if I used a local ATM? Interesting.

If banks can 'pick up' cloned cards in ATMs why don't they just retain them and prevent that type of fraud altogether?

(Obviously I will understand if you can't comment further on this for security reasons.)

iwanttoberich

piptiddlepip wrote: »

Indeed it was. Not so infalllible, huh?

I'm pretty sure it was from online somewhere. I watch my card like a hawk when I'm in shops. It doesn't leave my sight for a second.

There is a program called The Real Hustle (on one of the Freeview channels) that showed how easy it is to swipe your card details right in front of you. Where there is a will, the crooks will find a way.

gmatwork

oldagetraveller wrote: »

Strangely enough, it must be one of the crooks' favourites, Stagecoach were used along with some cinema ticket outfit, when my card details were obtained (online somehow, I suspected Amazon Marketplace). Debit and credit cards. As has been mentioned they tried the small amounts then progressed to mobile 'phone top ups and similar before going for the biggies which my bank picked up on and declined. So, very lucky that there was only about £100 fraudulent activity which was refunded no problem.

Interesting that you should suspect Amazon. I had a similar experience and it was Amazon that alerted me to the problem by advising me that someone had tried to open an account using the same card number as mine.

natweststaffmember

To be honest I think it can be found after the fact of the withdrawal which would be done with the correct PIN number. Unfortunately there is no programme initiated into the technology to identify suspect cards and capture them when the PIN is correct.