Ugg Boots from £62 delivered

mookie

beckyspeller31 wrote: »

They should. Have been on hold for ages now and they have now just given me the option to leave a message and ended the call!!!!GRRRRR!!!

OMG thats terrible service :mad:

Do you know what I would do...I would order them online then call them and ask them to refund the 30% back to my card, if you are eligible for use of the code and they cannot place the order you might miss out on getting the size you want. They have offered the code to selected members as a reward for the survey, so its only fair they ensure its given one way or another.

joyce63

Becky I've just had the same thing happen to me. I'm seriously not impressed. I think it's a joke those of us who legitimately got the 30% code are being treated like this, it's putting me off placing an order.

As others have said they should only give the 30% off to those who responded to the survey, it's not difficult after all.

I was left hanging for 15 minutes (on an 0845 number :mad: ) before I got told to leave a message. I'm raging. People should be offered this option immediately if they can't answer calls.

I wasn't going to order Cardys but another thing that's annoyed me is they replenished the stocks yesterday and the grey and black ones are all gone before anyone can use the 30% offer. A bit mean imo.

I'm off work sick today but need to go out to get some medication. I am reluctant to do so in case they call me back. Of course knowing my luck they'll call tomorrow when I hope to be back at work. I can feel a strong email coming on!!!;)

cheeseburger_2

just spent 30min on my mobile grrr. gunna cost me loads!!anyway finally got through, the women said place an order using the exsisting 20% off code, and they'll refund the extra 10% in the next few days.Hopefully this will all work out ok.

beckyspeller31

mookie wrote: »

OMG thats terrible service :mad:

Do you know what I would do...I would order them online then call them and ask them to refund the 30% back to my card, if you are eligible for use of the code and they cannot place the order you might miss out on getting the size you want. They have offered the code to selected members as a reward for the survey, so its only fair they ensure its given one way or another.

Thanks for your advice Mookie I will try again later but am seriously tempted to order from ASOS as I think it is awful service!!!Will keep looking at these posts as you have all been great and really helpful
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kak07

Hi all i'v been looking at this site for a few days now as a friend recommened it to me as i wanted some uggs. Bought them from shudoo yesterday with the 20% code as i read the post about the 30% can only be used for the people who did the questionnaire, which i think is only fair. Anyway not even had an email off shudoo to confirm my order so just abit worried, been trying to ring them but like many of you, on hold for ages then the option to leave a message & call eneded. Just wondered if this has happened to anyone else?

gunsandbanjos

You know the 30% off at shudoo is valid til friday?

joyce63

gunsandbanjos wrote: »

You know the 30% off at shudoo is valid til friday?

I do, but demand is going to be high and I don't want to run the risk of the boots I want going out of stock by then. That'll be why they're being inundated today.

Miss.P

I rang Shudoo this morning at 9 and eventually got through. The man who answered the phone told me the system was down, he told me that he could verify my email address and if I placed my order online using the MSE178 (20%) discount code when the system was up and running they would credit me with the other 10% discount.

beckyspeller31

Miss.P wrote: »

I rang Shudoo this morning at 9 and eventually got through. The man who answered the phone told me the system was down, he told me that he could verify my email address and if I placed my order online using the MSE178 (20%) discount code when the system was up and running they would credit me with the other 10% discount.

Hi All,

Have just go through to shudoo and have been told exactly the same.

The guy verified my e-mail address and has told me that providing I place the order using that e-mail address they will automatically reimburse either 30% (no code) or 10% if you have used the 20% code!!!

Lets keep our fingers crossed I took his name so just hope they will stand by what they are saying!!!Best get on and order my uggs quick!

Thanks to you all for your help
Love
Becky
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serenitysue

hi, i too have purchased my grey uggs this way..having been on and off the phone, on hold, cut off, put thru to a answer machine which i did'nt request and finally getting thru at 10.am. i was very annoyed and told them i had originally phoned at 9am to be told no orders would be taken and that their 30% discount was a promotional joke!! i am now eagerly awaiting my uggs and more eagerly awaiting my remaining 10% discount refund..good luck to all who phone shudoo and stand firm about the 30% !!