Engine failure within 5 years - where to compain

Stoke

Retrogamer wrote: »

Not really from my experience. They only selectively honour it under certain strict circumstances.

If the rust has been caused by damage to the paintwork from a stone chip or scratch or similar, they won't honour it.

If it doesn't have dealer FSH with bodywork checks they don't honour it.

The paint warranty is much shorter (3 years if i remember correctly)
If it's rusted due to a problem with the paint and it's over 3 years old they usually don't honour. Varies depending on the franchise and if it has FSH with them

I think the service book mentions something about any problems with the paint must be dealt with immediately as if it's left to get too bad then the corrosion warranty will be voided.

I had a Lupo which had rust in the roof sills/guides. Took it in, they did it free of charge, no issue. A friend of mine also had his front wing sorted when it started to bubble.

Not saying the experience is perfect for everyone, but it doesn't seem bad on the whole.

bigjl

AdrianC wrote: »

That outer wing has been removed and refitted since the car was built.

Replaced to repair transport damage?

That is possible

But as I already said this issue with a small number of Indian built RHD Dusters is not really relevant to the rest of the vehicles produced by Dacia.

It was a localised quality control problem that was sorted, and it didn't affect any other vehicles as far as I am aware.

bigjl

BeenThroughItAll wrote: »

Just to add, that's not something that happens in the 'run till it dies' sector of the market - that used to happen to every one of the fleet my work used to run, across several models of Renault, none of which were more than 3 years old, and all of which were maintained scrupulously as they were emergency medical cars.

The only NHS Ambulance Trust that I know of that had Renault cars was GWAS. From memory they also subbed out their vehicle maintenance alongside the Fire Brigade and Police, don't know the specifics though as only done contract work there for 6months back in 08/09. They had a fair few Megane estates though, mostly Silver. They ran them till they were nearly 10yrs old, they sold some at Merthyr Tydfill Auctions (The Auctioneers)

M&L also had Renaults, they still have a few Koleos knocking about and they are all at least 6yrs old now, they had a few Laguna Estates aswell. I think they got a special deal from Renault when they bought a fleet of Renault Master Ambulances.

bigjl

Stoke wrote: »

Happened on a friends 2 year old Megane while he was on holiday in the south of France. Came out one morning to the window down, couldn't make it shut. Took it to a local garage. None of the mechanics (in !!!!ing France no less!) knew how to fix it. He had to drive all the way home, including through the channel tunnel, with his drivers window fully down. Diagnosis was that as above, water had got into the door, causing the unsealed window mechanism/motor/switch (dunno which) to short and this caused the window to go down. Just awful awful engineering that is.

I am not saying that Renault's are bad, but I am saying that is a common example of why they have a certain reputation.

Could be worse.

Could have been a VAG diesel and the oil pump gave up the ghost......

Oh wait, the Germans don't make mistakes. Twice. As the redesign didn't really work that well either.

Pretty basic engineering making the oil pump work correctly......

bigjl

AdrianC wrote: »

I'm sure. It's still been badly repaired somewhere between leaving the factory and being delivered to the new owner, and the rust shown in that picture is on the wing that's been replaced.

This was a problem that affected several Dusters at the time and all were built around the same time in India.

It was a production problem which was sorted

And from what I read at the time it only affected the poverty spec models in White.

BeenThroughItAll

bigjl wrote: »

The only NHS Ambulance Trust that I know of that had Renault cars was GWAS. From memory they also subbed out their vehicle maintenance alongside the Fire Brigade and Police, don't know the specifics though as only done contract work there for 6months back in 08/09. They had a fair few Megane estates though, mostly Silver. They ran them till they were nearly 10yrs old, they sold some at Merthyr Tydfill Auctions (The Auctioneers)

M&L also had Renaults, they still have a few Koleos knocking about and they are all at least 6yrs old now, they had a few Laguna Estates aswell. I think they got a special deal from Renault when they bought a fleet of Renault Master Ambulances.

All good fun trying to guess, but I didn't say NHS or Ambulance Trust. Only emergency and medical.

bigjl

Stoke wrote: »

Literally couldn't be any further from the truth with brand snobbery. I drive a banger, 85 miles a day. Being able to say "oh I drive a 63 reg Merc" is literally the least of my priorities boss.

As for Renault and engineering excellence, they know how to make a car with electric window mechanisms that aren't sealed, so when moisture gets into the door, the module shorts out and the window rolls down and stays down until you fix it. Engineering excellence that is mucka.

I know a couple of people who have had Renault's and they've been fine. I also know a couple of people who have had nightmares with Renault's. The GT 5 Turbo and the Clio Williams are stunning cars. It's no different to other manufacturers but I would say Renault's reputation, rightly, goes before them a bit. They aren't the most reliable mate, simple.

I'm sure Dacia's cut the mustard in Ghana mate. They don't have much rain over there for one.

Oh dear.

Your knowledge of Ghana is as in depth as your knowledge of the rust issue affected a small number of Dusters built in India.

Just aswell it was Dacia this occurred with as many other manufacturers would have denied everything and stuck their head I the sand.

Why are you unable to tell the difference between a localised production issue and an actual problem with the vehicle or brand?

Go and buy a 10/15 yr old Merc if you want to discover what real structural rust is, not surface rust caused by a production problem.

Merc stuck their head in the sand for years over the corrosion issues that affected the E Class and C Class.

They could learn a lesson with how Dacia dealt with the issue, or indeed how Renault dealt with the issue as every Dacia dealer I have seen has been a Renault dealer aswell.

Incidentally Dacias are sold as Renaults in Ghana.

I will report back with how my Dacias work out, in a county were imported used vehicles tend to last less than 3yrs as a Taxi.

They also have loads of Merc Sprinters, which are used mostly as TroTtos, usually pretty rusty though.

Actually it is not unknown for Sprinters and Vitos to be covered in rust!

When did you last see a rusty French Van?

bigjl

BeenThroughItAll wrote: »

All good fun trying to guess, but I didn't say NHS or Ambulance Trust. Only emergency and medical.

The only "emergency" and "medical" use is the NHS.

Either directly or contracted to the NHS.

BeenThroughItAll

bigjl wrote: »

The only "emergency" and "medical" use is the NHS.

Either directly or contracted to the NHS.

Nope. Try again.


Are you claiming to know the ins and outs of every non-NHS (possibly contracted by, possibly not) body with a fleet of medical cars?

Stoke

bigjl wrote: »

Could be worse.

Could have been a VAG diesel and the oil pump gave up the ghost......

Oh wait, the Germans don't make mistakes. Twice. As the redesign didn't really work that well either.

Pretty basic engineering making the oil pump work correctly......

Heh, yep, although you'd be the first I knew of champ. My VW has 150k and the oil pump is fine. My old man's VW diesel is also fine. So's my uncles. In fact, the oil pump issue affected a tiny number of 2.0TDI's.

The redesign seems to have fixed it? From what I know of anyway.

bigjl wrote: »

Oh dear.

Your knowledge of Ghana is as in depth as your knowledge of the rust issue affected a small number of Dusters built in India.

Just aswell it was Dacia this occurred with as many other manufacturers would have denied everything and stuck their head I the sand.

For a long time Dacia did stick their hand in the sand for christ sake.

Just search for Dacia rust facebook. There's a whole group set up for Dacia rust problems with people calling on Dacia to do something. Just because they eventually moved their production to somewhere better, doesn't mean they actually helped those who are still suffering rust problems today. Buy a Dacia now, enjoy !!!! loads of rust tomorrow.... Great eh?

bigjl wrote: »

When did you last see a rusty French Van?

Two days ago, I saw an old rotten Peugeot van. Was a right rusty mess. You asked a dumb question, I'll give you a dumb answer.

I've never said all French cars are bad. I rate Peugeot, although older Peugeot are better, I rate Citroen.

I just don't rate Renault, as highly. My opinion.

Dacia the same.