Engine failure within 5 years - where to compain

bigjl

Stoke wrote: »

A brand new Dacia Duster. Features include ABS, Passenger Airbags, Power Steering, and rust inside the engine bay.

No new car should have rust mate. Not one. This isn't British Leyland, strike cars and all that crap. If they haven't got the hang of it yet, then take away what you will.

My 17 year old banger, with 150k miles on, has no rust in the engine bay. Galvanizing vehicles isn't a new thing mate.

If you did a bit more research you would have realised that that issue affected RHD vehicles built in India, I think most of those affected where also White.

Let's be honest Mercedes have never had any recent issues with cars rusting to bits have they?

Oh wait..........

Something a little knowledge is a dangerous thing.

Stoke

bigjl wrote: »

If you did a bit more research you would have realised that that issue affected RHD vehicles built in India, I think most of those affected where also White.

Let's be honest Mercedes have never had any recent issues with cars rusting to bits have they?

Oh wait..........

Something a little knowledge is a dangerous thing.

I don't have a Mercedes. I wouldn't know. I doubt they rusted after 6 months though and even if they did, I imagine Mercedes are pretty !!!! hot on the warranty. Volkswagen are. Most of their vehicles come with a 12 year bodywork guarantee that covers rust and corrosion and they actually honour it.

Like I said, no new car should have rust. The days of British Layland are over. Cars going out with no trim on one side etc. You can't justify it mate, or make exceptions. It was !!!! quality control, simple.

I'm sure Dacia's are on the whole OK cars. I doubt any car is as bad as cars in the past. That doesn't mean they're brilliant either.

AdrianC

Stoke wrote: »

That outer wing has been removed and refitted since the car was built.

Replaced to repair transport damage?

shaun_from_Africa

Stoke wrote: »

I'm sure Dacia's cut the mustard in Ghana mate. They don't have much rain over there for one.

From that quote, I'm assuming that you've never been to Ghana or actually read anything about the climate of the country.
Ghana has more rainfall than the UK and in the south of the country, the average rainfall is well over double that in the UK.

Stoke

AdrianC wrote: »

That outer wing has been removed and refitted since the car was built.

Replaced to repair transport damage?

Not sure. Either way it was a brand new car, according to the post I read.

http://www.carscoops.com/2014/12/widespread-corrosion-issues-makes-uk.html

Stoke

shaun_from_Africa wrote: »

From that quote, I'm assuming that you've never been to Ghana or actually read anything about the climate of the country.
Ghana has more rainfall than the UK and in the south of the country, the average rainfall is well over double that in the UK.

OK. I can rephrase. It probably gets so hot, that any sitting water is evaporated quickly before it starts rusting maybe? Meh.

Nah. I've never been Ghana, or read up on the climate of the country. I am being super stereotypical. Apologies.

BeenThroughItAll

Stoke wrote: »

As for Renault and engineering excellence, they know how to make a car with electric window mechanisms that aren't sealed, so when moisture gets into the door, the module shorts out and the window rolls down and stays down until you fix it. Engineering excellence that is mucka.

Just to add, that's not something that happens in the 'run till it dies' sector of the market - that used to happen to every one of the fleet my work used to run, across several models of Renault, none of which were more than 3 years old, and all of which were maintained scrupulously as they were emergency medical cars.

AdrianC

Stoke wrote: »

Not sure. Either way it was a brand new car

I'm sure. It's still been badly repaired somewhere between leaving the factory and being delivered to the new owner, and the rust shown in that picture is on the wing that's been replaced.

Retrogamer

Stoke wrote: »

I don't have a Mercedes. I wouldn't know. I doubt they rusted after 6 months though and even if they did, I imagine Mercedes are pretty !!!! hot on the warranty. Volkswagen are. Most of their vehicles come with a 12 year bodywork guarantee that covers rust and corrosion and they actually honour it.

Not really from my experience. They only selectively honour it under certain strict circumstances.

If the rust has been caused by damage to the paintwork from a stone chip or scratch or similar, they won't honour it.

If it doesn't have dealer FSH with bodywork checks they don't honour it.

The paint warranty is much shorter (3 years if i remember correctly)
If it's rusted due to a problem with the paint and it's over 3 years old they usually don't honour. Varies depending on the franchise and if it has FSH with them

I think the service book mentions something about any problems with the paint must be dealt with immediately as if it's left to get too bad then the corrosion warranty will be voided.

Stoke

BeenThroughItAll wrote: »

Just to add, that's not something that happens in the 'run till it dies' sector of the market - that used to happen to every one of the fleet my work used to run, across several models of Renault, none of which were more than 3 years old, and all of which were maintained scrupulously as they were emergency medical cars.

Happened on a friends 2 year old Megane while he was on holiday in the south of France. Came out one morning to the window down, couldn't make it shut. Took it to a local garage. None of the mechanics (in !!!!ing France no less!) knew how to fix it. He had to drive all the way home, including through the channel tunnel, with his drivers window fully down. Diagnosis was that as above, water had got into the door, causing the unsealed window mechanism/motor/switch (dunno which) to short and this caused the window to go down. Just awful awful engineering that is.

I am not saying that Renault's are bad, but I am saying that is a common example of why they have a certain reputation.