VIRGIN MEDIA : IF YOUR HAGGLING FAILS... CALL BACK A FEW DAYS LATER !!!Learnt a lesson this week with Virgin Media. Different advisors offer different discounts to keep customers!I have 100Nf broadband, phone with talk all day (incl line rental) and basic TV ... £62/mnthI got really annoyed that a new customer could have the same on an 18 month deal for £29 !!CALL ONE: I told them deals offered by BT and others and that I was leaving. The agent would only offer me £49/mnth... so still £240 a year more than a new customer. The agent refused to budge. I declined.CALL TWO: About a fortnight later I called agin. Very sympathetic agent. Immediately agreed a further loyalty discount to £39/mnth. I accepted this.... still not as good as a new customer deal, but I didn't want the hassle of moving provider, I lOVE the speed of their broadband, and I like the TV recorder box. SO... if your haggling with an agent does not work, leave it and call back later !!
HiCurrently on M100 and have today given my 30 days notice. Im paying £27/m after cashback and wanted something similar to the MSE newbies deal currently being plugged. I dont use the landline phone at all. I phoned up retentions today. Best i was given was £27/m for 18m contract. 1. Have i got any chance of getting lower?2. Is there any problem with letting the contract end and just signing up again using the MSE link? There doesnt seem to be any activation fee with the new deal and as ive given notice, no cancellation fee with my old deal?Thanks
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