GREAT 'WHAT SHOPS DON'T WANT US TO KNOW" HUNT

catnatlady

superhoop wrote: »

Apologies if this is verging on the libellous, but I hear on the grapevine that Debenhams have been trying to extract themselves from their link-up with the Nectar card loyalty scheme, and therefore are not actively asking customers for cards at the till.

I suspect this is true since:

- I haven't seen any Debenhams offers in my last couple Nectar mailings

- I was in Debenhams recently and saw NO signage or reference to Nectar, and I wasn't asked at the till on two occasions.

Don't miss your Nectar points if you shop at Debenhams!

Steve

I didn't know this, but I did find recently, that when I made a purchase at Debenhams, the assistant didn't ask me for my Nectar card, and I forgot to offer it. I was annoyed with myself afterwards that I missed out on the points. I shall remember in future!

Natalie

catnatlady

hellofreebies wrote: »

this might be not be applicable to this thread but do move it if need be....do you not find it annoying when your in a shop and your buying numerous items..whether it be in a clothes shop or grocers.... when they tap tap tap on the til there is no til display of what your getting charged per each item thus you only know what price you have paid (especially when the sale or reduced items hasnt been scanned at the sale price) only when you have paid got your reciept and walked away...jjb sport have no display whats so ever..there till is like its under a glass table so they can serve on goods on top.. complained about this in jjb sports and the guy said its always been this way at this store since he started working there 4 years ago... only im sure when i was once working in a shop i was trained that by law this info must be displayed for the customers view. its just time consuming when they have priced you incorrectly and you have to go queue customer service for a refund where it could of been rectified at point of sale. i wonder how much money the shop can swindle when people dont check their reciept til there home and cant be bothered to return to refund for wasting same amount in fuel?? what do you guys think?

This can work to your advantage if you shop in ASDA. Their policy is that if they overcharge you, they will refund you and give a £2 shopping voucher for your inconvenience!

Tiggy23

I work as a van driver for a company based in the south west, we sell car parts/ motorbike parts/ bit like halfords but better, if you want TRADE discount, just ask for it at the till "do i get trade on that as i work for *insert local garage name*" "can u put that on a trade ticket my dad owns *insert garage name* or...... "can i have trade on that i work for *insert other car parts company name"

this works most places except halfords..... even works with online companys....and dont worry about scamming them outta money, we make huge profits on everything we sell...

for instance.... headlight bulb for a laguna cost to you £1.00, cost to trade £0.85p cost to the comapny £0.13p..... works on everything we sell

angela20_2

I bought a packard bell pc with monitor scanner and printer on a buy now pay next year deal. I refused the warranty on it as it was far too expensive.
Anyhow exactly 1 month after paying for it the monitor broke. As this was not a cheap monitor and despite having no guarantee I claimed a brand new [a better model actually] by claiming on what is known as 'the lifetime guarantee given by manufactures on their products. a quick example of this is; An automatic washing machine has a lifetime of 6 years, A tv has five years etc etc .

superhoop wrote: »

Again, many MSE readers will know this...

Don't automatically assume that if an electrical item breaks after twelve months that you cannot take it back for a repair or replacement.

A retailer has to sell goods of 'reasonable' merchandisable quality. It all hangs on the word 'reasonable', but the point runs something like this:

If you buy an £800 telly and it breaks after 13 months, you would have a good case to claim that you would expect this to last longer.

You're only entitled to a full refund up to 30 days after purchase, but in this case of the telly you should be able to claim a repair or a replacement from the retailer

Mind you, if you buy a £10 walkman and try to return it after 18 months, a retailer (and a court) would likely say that the item had lasted a reasonable amount of time.

The facts can be found on the DTI (or the DPEI as its now known) website:

http://www.dti.gov.uk/ccp/topics1/facts/salegoodsact.htm

Hope this helps someone.

Steve

deanos

angela20 wrote: »

I bought a packard bell pc with monitor scanner and printer on a buy now pay next year deal. I refused the warranty on it as it was far too expensive.
Anyhow exactly 1 month after paying for it the monitor broke. As this was not a cheap monitor and despite having no guarantee I claimed a brand new [a better model actually] by claiming on what is known as 'the lifetime guarantee given by manufactures on their products. a quick example of this is; An automatic washing machine has a lifetime of 6 years, A tv has five years etc etc .

:rotfl: :rotfl: :rotfl:

Too_Much_Telly

Too Much Telly

I found an article one month about about ceraint "tricks" used behind bars in pubs and clubs. I've done my best (7 attempts so far!) but no luck. Can anyone please tell me where to find it? [I've looked on previous tips too].

Thanks.

B

harl

working in retail i found that if the customers that kicks up a fuss when refused refunds ,ect then the managers tend to give you what the customer wants, als its always worth while getting a name and asking for thier head office adress as the store managers dont like it going that far .

shaggy

marklar wrote: »

I know this is an old comment I have stumbled across but felt it appropriate to comment that this is the usual load of rubbish. Like McDonalds myths almost. I worked for McDonalds for 10 years and never has it been common practice to do this. Its simply down to discretion.

yeah sounds like a load of cobblers to me .. im sure theres something on snopes.com about this if you look hard enough

superhoop

angela20 wrote: »

I claimed a brand new [a better model actually]

Well done Angela! That's how to do it!

Out of interest, I assume you got the replacement from the retailer, presumably Dixons/Currys/PC World. You say it was Packard Bell, which is their own brand.

In this case the retailer and the manufacturer are the same company, so they might handle returned goods in a particular way.

A key point to remember is that, say, if you buy a Toshiba TV from Currys and it breaks - don't let Currys fob you off by saying you have to go back to Toshiba for repairs or recompense.

The law clearly states that your contract of purchase is always with the retailer, and not with the manufacturer / supplier.

Steve

peterwatkins99

hellofreebies wrote: »

this might be not be applicable to this thread but do move it if need be....do you not find it annoying when your in a shop and your buying numerous items..whether it be in a clothes shop or grocers.... when they tap tap tap on the til there is no til display of what your getting charged per each item thus you only know what price you have paid (especially when the sale or reduced items hasnt been scanned at the sale price) only when you have paid got your reciept and walked away...jjb sport have no display whats so ever..there till is like its under a glass table so they can serve on goods on top.. complained about this in jjb sports and the guy said its always been this way at this store since he started working there 4 years ago... only im sure when i was once working in a shop i was trained that by law this info must be displayed for the customers view. its just time consuming when they have priced you incorrectly and you have to go queue customer service for a refund where it could of been rectified at point of sale. i wonder how much money the shop can swindle when people dont check their reciept til there home and cant be bothered to return to refund for wasting same amount in fuel?? what do you guys think?

just been into Lakeland in taunton today, very impressed there's a flatscreen at each till facing the customer (ie. me) whch shows up everything as it gets blipped, and also shows any discounts etc. it's a fab system, and can show up to about ten items at once. top marks to them!