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When is a letter box not a letter box?

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  • shortcrust
    shortcrust Posts: 2,697 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker Newshound!
    I think hand delivering a letter to a bank on a weekend is a bit odd, but I think it's ridiculous that people think that a bank can just ignore a letter like that. If you've got a letter box that the public can use you should check it at least once a day and process anything that's received. That doesn't mean they should necessarily accept payments made in that way. Processing it might be ringing or writing to the customer to advise them that they need to pay in using other methods.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    shortcrust wrote: »
    I think hand delivering a letter to a bank on a weekend is a bit odd, but I think it's ridiculous that people think that a bank can just ignore a letter like that. If you've got a letter box that the public can use you should check it at least once a day and process anything that's received. That doesn't mean they should necessarily accept payments made in that way. Processing it might be ringing or writing to the customer to advise them that they need to pay in using other methods.

    I wouldn't shove anything more than "correspondence" through the letter box.
  • xylophone
    xylophone Posts: 45,701 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I wouldn't shove anything more than "correspondence" through the letter box.

    But presumably you'd like to be sure that it was picked up and read....:)
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    xylophone wrote: »
    But presumably you'd like to be sure that it was picked up and read....:)

    Eventually, yes.
  • sidefx
    sidefx Posts: 1,235 Forumite
    edited 25 July 2015 at 11:33PM
    boo_star wrote: »
    Perhaps it was before the days of ATM deposits, or before that, when banks had a separate "letterbox" for depositing cheques.

    I would never dream of pushing a cheque (in an envelope) through the front letter box, it just isn't an accepted form of paying in.

    Why isn't it? So you don't think posting a cheque to be paid into an account is acceptable? !!!!!! not?

    In fact I have just posted a cheque to be paid into my ISA account. There is no branch nearby and I can't access my account online!

    How else can I pay a cheque into my account unless I put said cheque in an envelope and post it to the bank?:eek::huh:

    Sorry to shock you, but people do do this frequently!
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    sidefx wrote: »
    Why isn't it? So you don't think posting a cheque to be paid into an account isn't acceptable? !!!!!! not?

    In fact I have just posted a cheque to be paid into my ISA account. There is no branch nearby and I can't access my account online!

    How else can I pay a cheque into my account unless I put said cheque in an envelope and posting it to the bank?:eek::huh:

    Sorry to shock you, but people do do this frequently!

    "Posting" a cheque and "shoving it through the letterbox" are not the same thing.
  • boo_star wrote: »
    "Posting" a cheque and "shoving it through the letterbox" are not the same thing.



    I see the difference, but that's not the point.


    A cheque in an envelope in the mail will probably end up in the hands of a postman/woman who will walk it into the branch with other post, but that's not to say that they don't put it through the letterbox outside if there are only a few items and no one available to hand them too.


    Regardless, the branch either check their letterbox or put a notice on it to say that they don't.


    I've used this method before, although not frequently, as I might want to get the cheque to the bank faster than the post itself, but not have time to go during banking hours.


    Therefore, a cheque in an envelope with the account number on the back and put through the letterbox is perfectly fine and normal.


    This notion that people haven't done stuff like this since 1956 is as tedious as it is incorrect.
  • mgdavid
    mgdavid Posts: 6,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I see the difference, but that's not the point.

    ..........

    it IS the point.
    This thread demonstrates and reinforces the point.
    The questions that get the best answers are the questions that give most detail....
  • HHarry
    HHarry Posts: 1,003 Forumite
    Part of the Furniture 500 Posts Name Dropper

    This notion that people haven't done stuff like this since 1956 is as tedious as it is incorrect.


    But times change, and what was acceptable or may have worked in the past, may no longer be the case. In 1956 you could smoke in planes.

    I bank with Lloyds. If I wanted to deposit a cheque in a hurry, I'd put it in the internal 'Deposit Point' letter box, which is designated for that purpose. i wouldn't stick it through the external letterbox, for everyday correspondance, and automatically expect it to get processed in the same manner.
  • sidefx
    sidefx Posts: 1,235 Forumite
    boo_star wrote: »
    "Posting" a cheque and "shoving it through the letterbox" are not the same thing.

    How are they different?

    The postman only puts the envelope through the letterbox just as the same as if the OP puts the envelope through the letterbox!!
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