Online grocery minimum spend

_gl

Some of you aren't getting the importance of fresh food. My friend was on Asda's delivery saver for many months, had to do a 10 day shopping cycle to reach the £40 minimum. She constantly ran out of fresh food, especially as this particular Asda (maybe they all do it) kept delivering really short-dated items (what good is a refund if you then don't have the stuff you need?). That often meant a whole week without certain fresh food, and several days minimum every time. Or you then have to go out and shop, defeats the point of having it delivered right?

This is the reality of many single households on a reasonable budget. You simply can't get around the fresh food issue, and those that haven't tried yet will soon find out.

As was said, nobody forced supermarkets to offer online deliveries - but I can understand the 'market share' grab argument. But guess what, deliveries used to be more expensive. Nobody forced them to then lower their prices and make us all think they must be thought-through.

This is the popular but short-sighted business model in so many things now - get people hooked and then at some point hit them full force with an increase, rather than phase it in which people could deal with (eg. first raise to £30, then 6-12 months later, raise again). The result? You alienate (and lose) a decent slice of your customers, and they won't forgive you easily.

You can't blame customers for assuming that a big national business so many rely on, is run sensibly, and that what you're being offered is affordable and thought through by them. And while we could understand that that wasn't the case, handling it like this is disrespectful and will create long-term ill will. Pointless.

waterman3

I bet the delivery drivers will be hacked off. There'll be alot more heavy baskets to lug around!

harz99

waterman3 wrote: »

I bet the delivery drivers will be hacked off. There'll be alot more heavy baskets to lug around!

Coupled with less drivers and pickers needed for less frequent or non existent orders - I bet the staff know very little of what is happening.


If I was a driver or picker without much service, I'd be looking for other employment before I got pushed out.

Nada666

Chrysalis wrote: »

what a stupid post.

instead of answering the question you just went on a massive tantrum.

it is not rubbish, certain food has to be brought fresh as it wont last, and there is many low income single adults who stick to £25 orders.

Are you saying this group of people doesnt matter?

Also to add its ironic this happened at a time where the NHS is restructuring and gp's are pushing the idea of eating healthy to their patients. If people start having to do fortnightly orders and stocking up on food that stores for long periods it means reduction of fruit and salad.

Also home delivery means a lot more than just convenience for frail people.

You and your friends' posts are pretty stupid, too.

How on earth can £25 be fresh? Do you think £5 and £10 shops should be provided without extra charge, too?

It is laughable and ridiculous to suggest that a single person can find £25-worth of fresh goods for sale in Tesco at a price for single people - their produce and refrigerated aisles just aren't stocked like that. So complainants are lying.

And your contempt for single people on a genuine budget is pretty hypocritical. But, hey, wealthy single people are all that matter.

Unluckeh

Just a heads-up for those not aware...


If you're a low-spending delivery saver customer, the deal is even worse than first thought.


Not only do you have to pay the £4 surcharge if your basket is less than £40, but you also can't use your delivery saver benefits! So a shop of £25 ordered for a £5 slot will cost £25 + £4 surcharge + £5 delivery charge.


I was prepared to put up with the £4 surcharge and order £25 of items anyway, but it's not a £4 surcharge - it's up to a £10 surcharge for their highest priced slots on top of delivery saver costs.

glentoran99

cannonballdaze wrote: »

I read the article and it mentioned that Click + Collect was minimum £40 for free as well.

Is this right ? If I order a £20 sweater from Tesco Direct, I have to pay £4 to pick it up at a local store ?

Surely not.

Can anyone clarify please.

Cheers - Joe

No, its only grocery shopping I believe, I think Tesco direct stuff doesn't have the same charge

harz99

Well I've just been sorting out my first £40 order for next week.


As I will now only be ordering that much only every 10/11 days rather than a weekly order, I looked back on my order history, it struck me that in future I will be spending maybe £81 every 3 weeks rather than my previous £93-£100 over a similar period.


In other words, whilst saving the cost of one delivery every 3 week period, Mr T will be getting £12-19 less on average over that 3 weeks, or £168-266 per year.


If enough other customers do the same or cancel and use another retailer, Mr T may well be shooting themselves in the foot with this change.

earthmother

Health and mobility, plus locale, means that grocery deliveries are a necessary fact of life for me. Even so, they'll be loosing £20-£30 a week from me - it works out that a £30ish delivery every 3 days is right for all the fresh food we go through ... now I'll just bundle the long life stuff up into one £50ish delivery every 7-10 days and send the kids to the corner shop for the rest when it runs out - even with the increased prices and reduced range there, it'll work out cheaper than trying to boost the orders by £10 a time, so is the only way to keep me within budget. I only have two months to go on my current plan, so may even cancel it when the time comes depending on how things are going.

harz99

earthmother wrote: »

Health and mobility, plus locale, means that grocery deliveries are a necessary fact of life for me. Even so, they'll be loosing £20-£30 a week from me - it works out that a £30ish delivery every 3 days is right for all the fresh food we go through ... now I'll just bundle the long life stuff up into one £50ish delivery every 7-10 days and send the kids to the corner shop for the rest when it runs out - even with the increased prices and reduced range there, it'll work out cheaper than trying to boost the orders by £10 a time, so is the only way to keep me within budget. I only have two months to go on my current plan, so may even cancel it when the time comes depending on how things are going.

I've worked it down to a 3 or 4 week cycle as my delivery saver is the midweek one. Week one Thursday, week two missed, week three Tuesday, week four Thursday, miss the next week and so on.


If you can manage to work that cycle and change to the cheapest Tue-Thur midweek slots when your current deal ends, you'll probably spend even less with them and compensate for the higher prices for the bits you by locally.

lisaleicester

Really interesting thread!

I've been online to make my order (which is usually £25) and only just noticed that the threshold has been increased. I thought i'd done something wrong until i found this thread.
I usually bump up my order to £25 just to get a cheapish delivery cost. I'm usually happy paying £1-£2 for delivery for this.
I am a single person and i do have many supermarkets close by (not walking) and i do drive.
Even if i do make a £25 order i do always have to do another instore order to get Milk/Fruit and one or two other things inbetween this because it is just normal to run out of these things before a new order is placed.
If single people spend £40 every less often then i'm sure they need to do the same and will have to go instore anyway at some point, meaning they might aswell buy in there in the first place?
For example:
I'm not a fan of freezing milk, and it's a shame corner shops can not sell it for £1 for 4 pints also otherwise i'd take my mini shop elsewhere.
I think this new threshold will be beneficial in some ways. I'd like to see smaller shops getting new customers aswell, i think we all would. We complain enough about tesco taking over our communities, but here we are obsessing over not being able to get delivery cheap/free from them!
I presume more people will now buy in store, some will go elsewhere for deliveries. Seems Asda is the only option being mentioned.
More people instore shopping equals more queues tho and less parking space etc, etc so hopefully tesco are ready for this!
I see that there are less and less manned tills and more self checkouts in most supermarkets now.

I do hate lugging lots of shopping home and buying unnecessary items, so i am in two minds what option to pick!

I can only see this change being difficult for people with issues getting out and about, but i know that they worked something out years ago when home delivery didn't exist, so something can be worked out again!

Maybe we'll lose a few pounds in weight getting down to the shops, and ONLY buy things we really need now.

Any change in spending can give added benefits aswell as negatives. This thread opens up a lot of ideas to think about!