Online grocery minimum spend

acgillib

Massively disappointed with the increase in minimum spend for delivery with Tesco's.

I'm an unemployed single person who doesn't drive, so this increase means I'm going to have to change supermarkets as my usual shopping needs to be pushed to meet the previous minimum of £25.

harz99

Nada666 wrote: »

What are you ranting about? What is new about supermarkets not caring about single people? You are talking rubbish about people only spending £25 per week. And you are all talking rubbish about not being able to spend £40 every two or three weeks.

Supermarkets charge single people 49p per pint for milk instead of less than 23p. They cannot buy most chilled lines or fruit or veg as they are pretty much all on multi-buy 'deals.' As such the idea that single people only shop weekly is utter bunkum.

Most people who do want to buy only fresh lines want to actually see what is on offer before buying.

A ridiculous thread filled with short-sighted selfish and greedy self-contradicting inexactituders.

You should take a look in the mirror before being so abrasive and dismissive of other peoples viewpoints. This isn't the DT forum, nobody forced you to comment.

loveday69

jorivi wrote: »

To change the minimum spend to 40. Fine.

To do it during the contract period. Not fine.

I signed up for one year delivery saver were the minimum purchase was 25 pounds. I might have signed up with ASDA, Sainsbury, Ocado, Waitrose or even gone to Iceland if the offer was not made. Now they use some kind of "term and condition" that never was advertised in the same way as the offer, to justiy changing the deal, and asks me to get lost if I don't like it.

This is clearly ment to get my custom through deception and to get a competitive advantage towards ALL other supermarkets.

The only fair way would be to

1) keep the rate at 25pounds until it expired
2) cancle all delivery savers and ask people to sign on to the new terms and conditions if they agreed

This is a case for the CMA. How do we get their attention?

I agree that they should have kept the rate ay £25 until the term expired and told them so when they phoned in reply to my email. I've cancelled my delivery saver out of protest and got a promise of a full refund. I only signed up for the delivery saver because of the £25 minimum spend. They must have known they were going to put the minimum spend up well in advance so they should have had this on the website at the time.

Nada666

harz99 wrote: »

You should take a look in the mirror before being so abrasive and dismissive of other peoples viewpoints. This isn't the DT forum, nobody forced you to comment.

<sigh> The irony.

NICHOLAS_2

I wondered if anyone was going to start a thread about this.

I happen to spend between 25 and 35 per tesco order, when ever i have ordered more i have ended up chucking it away

my order today was £29

1 Tesco 16 Seafood Sticks 250G £1.00 £1.00
3 Tesco Sparkling Water Hint Of Apple And Raspberry 1 Litre £0.45 £1.35
1 Loose Brown Onions £0.16 £0.16
1 Tesco Iceberg Lettuce Each £0.49 £0.49
1 Tesco Whole Cucumber Each £0.49 £0.49
1 Tesco Pear Halves In Juice 410G £0.75 £0.75
2 Tesco Red Onions Loose £0.18 £0.36
1 Tesco Chicken Bacon And Lettuce Brown Bread Sandwich £2.20 £2.20
5 Tesco Sparkling Water Hint White Grape And Blackberry 1 Litre £0.45 £2.25
1 Tesco Everyday Value Lemons Min 3 Pack £0.89 £0.89
2 Hartley's Ready To Eat Reduced Sugar Mango And Passion Fruit Jelly 175G £0.69 £1.38
1 Tesco Sparkling Water Hint Of Summer Fruits 1Ltr £0.45 £0.45
1 Natures Finest Pear Slices In Juice 400G £1.50 £1.50
1 Tesco Stuffed Mini Mushrooms 240G £1.75 £1.75
2 Muller Light Greek Toffee Yoghurt 4X120g £1.24 £2.48
3 Grenade Reload Flapjack Chocolate £1.59 £4.77
1 Tesco Cherry Tomatoes 330G £0.90 £0.90
2 Tesco Piri Piri Chicken Breast Fillets 365G £4.00 £8.00

I have two orders a week usually, i think i will be able to get around it by stocking up on things like anti antiperspirant and washing powder to boost up my order, and maybe cat food etc.

TiddK

(Sorry, this was actually a reply to surfsister's post on the 9th July - the "Quick Reply" button had an arrow pointing to that user, so I thought it would upload as a reply to just that post. Seems not - it goes to the end of the whole topic!)

Actually no (surfsister made a comment about online shoppers costing Tesco more; this is a rebuttal to that):

Add up the weekly cost of running all their stores and divide by the number of people walking through the doors. Call that N1 (the cost of servicing an 'ordinary' shopper).

Now add up the total weekly cost of their website, plus their instore dot.com 'pickers', and divide by everyone who shops online. Call that N2 (the cost of servicing an 'online' shopper).

N1 is already much higher than N2 (electricity, salaries, maintenance, cleaning, business rates, you name it). As more and more people go online (as they are doing) N1 will increase much more than N2. Online shoppers are actually SAVING Tesco money but they're too dim to see it.

This is a policy that hurts the sick, the elderly and disabled the most, as they don't always have the option to shop instore instead. After years & years of shopping at Tesco I've finally had enough. Going to find somewhere else.

Browser123

Hello, I've just spoken to Tesco CS and they say that advice in the original article is not correct. Orders placed before July 23 rd for delivery afterwards that don't meet the £40 limit will still be charged £4 extra. In general I am disappointed by this change but see it as an opportunity to shop elsewhere. Who knows I may prefer it.

MysteryMe

Chrysalis wrote: »

So what do you suggest to those people who can only afford £25, cannot drive, travel, housebound etc?

to buy food they dont need and as such budget badly?

Please dont suggest doing shopping once a month or something.

If all the supermarkets do this together its cartel action and needs reporting.

Perhaps they should stick up a big sign "families only welcome no single people, you dont eat enough"

The marital status of the person engaging in such a practice is irrelevant. It is dishonest and the waste results in raised prices for everyone. It is also in my opinion morally objectionable to wantonly waste food in this way.


I sympathize with those objecting because they signed up to a service and had the terms changed after signing up, but other than that home delivery from a supermarket chain is a convenience not a human right.

alanq

MSE_Paloma wrote: »

Morning, here's a list of the Asda stores outside of London where the minimum £40 spend trial is taking place: ...

Article says "Asda is also trialling a £40 minimum grocery spend for all stores within the M25, and a further 54 stores around the country"
"Within the M25" does not equate to London.
http://www.moneysavingexpert.com/news/shopping/2015/07/tesco-hikes-minimum-spend-to-avoid-delivery-surcharge

Chrysalis

Nada666 wrote: »

What are you ranting about? What is new about supermarkets not caring about single people? You are talking rubbish about people only spending £25 per week. And you are all talking rubbish about not being able to spend £40 every two or three weeks.

Supermarkets charge single people 49p per pint for milk instead of less than 23p. They cannot buy most chilled lines or fruit or veg as they are pretty much all on multi-buy 'deals.' As such the idea that single people only shop weekly is utter bunkum.

Most people who do want to buy only fresh lines want to actually see what is on offer before buying.

A ridiculous thread filled with short-sighted selfish and greedy self-contradicting inexactituders.

what a stupid post.

instead of answering the question you just went on a massive tantrum.

it is not rubbish, certain food has to be brought fresh as it wont last, and there is many low income single adults who stick to £25 orders.

Are you saying this group of people doesnt matter?

Also to add its ironic this happened at a time where the NHS is restructuring and gp's are pushing the idea of eating healthy to their patients. If people start having to do fortnightly orders and stocking up on food that stores for long periods it means reduction of fruit and salad.

Also home delivery means a lot more than just convenience for frail people.