We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Easyjet Tricks - guide discussion

Options
1222325272833

Comments

  • jpsartre
    jpsartre Posts: 4,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Either way, it's not entirely accurate.
  • ashpan
    ashpan Posts: 356 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    does anyone know if easyjet have axed their toulouse flights from liverpool from march 2019, nothing showing following the release of their summer flights - this has reduced from 4 flights a week!
  • Up on Thursday, 6am, booked Bristol to Palma return plus 2 x extra legroom plus 2 x reserved seats both ways so total £430. In the next hour went up total £200 and by end of day total price a few pence over £1000. Did note that the app was activated before the website
  • fmavis
    fmavis Posts: 1 Newbie
    edited 4 October 2018 at 5:18PM
    Beware of EasyJet!! I have been booking flights at about 9am on release date for the last 8 years and always seen the prices increase in the following days . This didn't work for me at all this year. The prices were jumping up huge amounts as I was going through the booking process and I ended up paying £2280.31 for the three of us to travel to Dalaman in August. I was shocked by this price as it was double what we paid to travel in 2017. By Sunday night the price had increased by £148 so I thought I had booked at the right time. However, by Monday morning the price had dropped by a whopping £537!! I contacted customer services to see if I could cancel the first booking and rebook at Monday prices to be told that I would only get £39 airport tax as it was out of the first 24hour period. Surely there is a 14 day cooling off period? I asked them to justify such huge price changes in such a short space of time The agent was quite rude and I was on the phone for over an hour. I went back to the website and saw they had a Facebook page so decided to send a private message. Don't bother, it's just a robot who replies "please rephrase your Question" . Out of desperation I posted a comment. I tried to call customer services again and was on the phone for over two hours. One person offered me a voucher for the difference but as it's only valid for six months it is of no use to me. Another agent said that the voucher shouldn't have been offered and all he could do was upgrade to speedy boarding. Excuse me for not being grateful! Meanwhile I had attracted quite a few comments on the post. All were defending Easy Jet. So I posted the same comment on my time line and had lots of comments to the effect they were ripping customers off and people recounted their own bad experiences. Back to the EasyJet post, I had people commenting and being very argumentative and almost trying to discredit me. One woman in particular was extremely rude. I question these peoples motives for commenting as no other post had received such a volume of comments in favour of the airline. I began to believe that they were in fact EasyJet staff trying to make me look stupid. I asked the woman outright if she was and she denied it. However the next day she wrote "we don't do refunds so just get over it" so she was staff. I cannot understand why there is a link to the company Facebook site on the contact page of the website if no one is willing to help and all they do is post a link back to the contact page to ring them. I also can't believe they have such trolls working for them who try to intimidate and bully customers. Is this really customer service? The points I am really trying to make are, firstly how can they justify such huge price differences in the space of hours or even minutes. You wouldn't mind so much if it was £30-£40 either way but hundreds of pounds is disgraceful. It can't purely be based on the theory of supply and demand. I think they have got wise to people booking the first day and only offer a few discounted seats in the early hours of the morning. What a rip off!! Secondly, I would like to point out the really shoddy and disgraceful customer service. Once they have your money they don't care. I have always found the staff on the plane really polite, friendly and helpful. However, staff behind the scenes need to be trained how to treat their customers with respect. Their Face book page is full of posts from disgruntled passengers who haven't had their problems resolved.
  • jpsartre
    jpsartre Posts: 4,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    fmavis wrote: »
    Surely there is a 14 day cooling off period?


    Not for flights. Ticket prices can go up and down all the time, it's pointless complaining about it or asking airlines to "justify it". It's determined by supply and demand. If it upsets you to find out a flight you've booked has gone down in price later then don't check the prices.
  • SophS
    SophS Posts: 75 Forumite
    I'm not sure about the scheduled cheap flight ticket release days but, on friday 21st Sep 18, i booked two tickets for me and my son to fly from Manchester to Majorca in Easter 19 and it only cost us 40.00 pounds each.
    I dont know how i came across the deal as i have never flown easy jet but I think it was through an email alert from another service i subscribe to that notifies you of cheap flights to Europe etc. So I did a search of the easy jet flight offers and picked majorca since we have never been. We usually do long haul.

    The best thing about these tickets are that they are for a week leading into the kids Easter holidays.
    So although my son will miss last two days of school leading to the easter holidays its a bargain holiday, (..and yes ive already told the school of the absence)....especially when combined with some of the good offers via booking dot com for accomodation.

    A great location and new apartment rated 9/10 by customers for the week for £200 and a hire car for the week for only £20, yes £20 for a small little run around to get us from airport to accomodation and around the island thanks to this site and the hints and tips about car hire abroad.

    Even got car hire excess reimbursement insurance cover (to mitigate any mishaps and the 600 euoros they hold on your credit card) for only another £11...thanks again to the hints and tips on MSE.
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    SophS wrote: »
    .....hire car for the week for only £20, yes £20 for a small little run around....

    Which car company is providing the car?
    Posts are not advice and must not be relied upon.
  • SophS
    SophS Posts: 75 Forumite
    I first used the MSE link for hire car comparisons, put my details what i required and went with one of the cheapest which ended up being autoeurope.com, its a very small fiat 500 but its just me and my son so we dont need a huge car, however given the distance between Palma airport and where we are staying it works out so much cheaper than getting a taxi (i didnt book a package deal, just separate flight and accomodation so no tour operator transfer) plus since i like to explore which ever country i visit we can take advantage of having a car and visit different beaches and places.

    I just use my iphone for sat nav (free roam like home) to get from A to B...
  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    SophS wrote: »
    ....went with one of the cheapest which ended up being autoeurope.com....

    Autoeurope are a car hire broker, who are you going to get the car from at Palma?
    Posts are not advice and must not be relied upon.
  • SophS
    SophS Posts: 75 Forumite
    Drivalia I think- pick up at airport. That’s what the confirmation says.
    Did it all through carrentals.co.uk
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.