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MSE News: NatWest and RBS wages, benefits and other payments 'missing'

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  • Just an update for those who have money in later this week

    Natwest now tweeting people saying that payments in today have been affected for some people and anyone with payments in tomorrow "should" get them
    July 2015 Wins- Shaun The Sheep Goody Bag, 4x Books

    Year to date: £786

    Total to date ( Since 2008 ) = £37,345 :eek:
  • beamerguy
    beamerguy Posts: 17,587 Forumite
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    just an update for those who have money in later this week

    natwest now tweeting people saying that payments in today have been affected for some people and anyone with payments in tomorrow "should" get them

    "should"
    what a joke ??
  • eskbanker
    eskbanker Posts: 37,323 Forumite
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    beamerguy wrote: »
    "Risky business decisions" ??? he nearly bust the whole country ??

    Directors need to be aware that they are personally subject to statutory duties in their capacity as directors of a company. In addition the company as a separate legal entity is subject to statutory controls and the directors are responsible for ensuring that the company complies with such statutory controls.

    The Companies Act 2006 codified certain common law and equitable duties of directors for the first time. The Act sets out seven general duties of directors which are:-

    to act within powers in accordance with the company’s constitution and to use those powers only for the purposes for which they were conferred
    to promote the success of the company for the benefit of its members
    to exercise independent judgement
    to exercise reasonable care, skill and diligence
    to avoid conflicts of interest
    not to accept benefits from third parties
    to declare an interest in a proposed transaction or arrangement

    Liabilities

    Directors may incur personal liability, both civil and criminal, for their acts or omissions in directing the company
    Yes, the consequences of some of the decisions were clearly wide-ranging (albeit not necessarily foreseeably so) and yes, directors are ultimately personally liable for their companies, but that still doesn't answer the question of specifically what you'd expect him to be prosecuted for?
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
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    Yeah I get that but they are tweeting replies to people saying any that were paid in today would not be effected as its a different batch but that is obviously not the case

    They also have people locked out of accounts, unable to withdraw at ATMs etc and are just replying with " we are unaware of any reports" despite a flood of the same tweets telling them

    I've transferred money in to my Natwest account without any problems.

    I wouldn't believe everything you read on Twitter. People will be using this as an excuse to hang everything on.

    Locked out of account = enter security details incorrectly.

    Unable to withdraw money from cashmachine = customer has no money in account.

    These are things that happen every day, but now people have something to blame it on and can be part of the pack.
  • SnowTiger wrote: »
    I've transferred money in to my Natwest account without any problems.

    I wouldn't believe everything you read on Twitter. People will be using this as an excuse to hang everything on.

    Locked out of account = enter security details incorrectly.

    Unable to withdraw money from cashmachine = customer has no money in account.

    These are things that happen every day, but now people have something to blame it on and can be part of the pack.

    Although I tend to agree one for example was a BBC reporter so sure there are some genuine issues on it at the moment
    July 2015 Wins- Shaun The Sheep Goody Bag, 4x Books

    Year to date: £786

    Total to date ( Since 2008 ) = £37,345 :eek:
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    eskbanker wrote: »
    Yes, the consequences of some of the decisions were clearly wide-ranging (albeit not necessarily foreseeably so) and yes, directors are ultimately personally liable for their companies, but that still doesn't answer the question of specifically what you'd expect him to be prosecuted for?

    It says it all --- "Directors may incur personal liability, both civil and criminal, for their acts or omissions in directing the company"
    I trust you will agree that the acts of Goodwin is covered by this ?
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    SnowTiger wrote: »
    I've transferred money in to my Natwest account without any problems.

    I wouldn't believe everything you read on Twitter. People will be using this as an excuse to hang everything on.

    Locked out of account = enter security details incorrectly.

    Unable to withdraw money from cashmachine = customer has no money in account.

    These are things that happen every day, but now people have something to blame it on and can be part of the pack.

    YES it happens every day I'm sure, but not on this gigantic scale
  • eskbanker
    eskbanker Posts: 37,323 Forumite
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    beamerguy wrote: »
    It says it all --- "Directors may incur personal liability, both civil and criminal, for their acts or omissions in directing the company"
    I trust you will agree that the acts of Goodwin is covered by this ?
    It doesn't say it all, no - it outlines the principle that directors are personally liable but that only comes into play if there is a case to answer in terms of specific acts or omissions with enough evidence for a prosecution. He was obviously (and rightly) held accountable for the massive losses and paid with his job but in itself that's not necessarily indicative of, say, negligence or fraud - it isn't enough to say that things went badly wrong and therefore someone must be prosecuted! What specifically do you claim he did (or failed to do) that would justify a prosecution?

    I'm not trying to defend the guy by the way, just curious about the way lynch mobs work!
  • minislim
    minislim Posts: 357 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 18 June 2015 at 2:01PM
    beamerguy wrote: »
    I once banked with the Motly NatWest but changed.
    Recently, it was suggested to me to walk into a METRO Bank. Not only are you greeted at the door, sat down with coffee or tea, you are introduced to a personal banker who treats you as a human being with a desire to do business with you. I decided to transfer some funds and open an account them. My account was opened within 30 mins and that included a temp cheque book and a Mastercard Debit card, both given to me at the time.
    That's what I call service :T

    A few weeks later, I mislaid my debit card, it was a saturday, I phoned them and they placed a stop on my card (just in case) and asked me to go into the branch to get another one, within an hour, I had a new card. Amazing service.
    I know that Metro are not all over the country yet but they are expanding so if you have one in your town, pop in and have a look, that's if you want to be treated as a human being. And NO, I do not work for Metro, I just have an account with them.

    They also have brilliant online banking

    They sound like how banking used to be and still should be.
    i hope they open up near me soon! they sound like a breath of fresh air!
    something which the banking sector needs.
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Although I tend to agree one for example was a BBC reporter so sure there are some genuine issues on it at the moment

    According to the BBC:
    Payments of wages, tax credits and disability living allowance were among those that failed to be credited to accounts of customers at RBS, NatWest, Ulster Bank and private bank Coutts.

    These are BACS transactions.
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