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Marks & Spencer Bank Account is awful

so don't switch unless you're switching from a dormant account.

- No App

- have to use the tinest security code generator ever made for everything even logging on and every payment you want to make


Will be switching again as soon as I can!
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Comments

  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    So you didn't do any research then before opening the account?
  • norm_
    norm_ Posts: 193 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    On the plus side access to 6% regular saver and no minimum monthly pay in.
  • bsms1147
    bsms1147 Posts: 2,277 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The annoying little plastic keypad thing is rubbish, but it's worth it for the regular saver. As it stands the account confers little other benefit.
  • Yorkshire_Pud
    Yorkshire_Pud Posts: 1,975 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Banking for the ADHD generation?

    I will be chilling out in the Food Hall of M&S using my free £100 gift card when I've got my awful account up and running and done a switch in!:p
  • MABLE
    MABLE Posts: 4,239 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    so don't switch unless you're switching from a dormant account.

    - No App

    - have to use the tinest security code generator ever made for everything even logging on and every payment you want to make


    Will be switching again as soon as I can!

    If you ask them nicely they will replace the code generator with a large one. I had no problem getting the reader for the normal account with them and free of charge.
  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    Not having an app makes it awful?

    Jesus.
  • I use it for the monthly saver and the £100 gift card will pay for my Christmas dinner :)
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    Missu wrote: »
    I use it for the monthly saver and the £100 gift card will pay for my Christmas dinner :)

    Me too, I also still have the £100 signup money on my card. I have also already started to use my 6% M&S Regular Savings account, which will pay me top interest.

    I don't exactly fancy their silly security token but that's a minor inconvenience as I only log in once or twice a month anyway.

    £100 free money and the highest savings rate on a monthly saver. Truly aw[STRIKE]ful[/STRIKE]some account.

    gettingtheresometime, I trust you realise you can have more than one current account? Horses for courses.
  • So you didn't do any research then before opening the account?

    tbh no. I did know about the lack of an app which I thought wouldn't be too much of a problem but wasn't aware of the farce you had to go through to log on to the internet site.
    MABLE wrote: »
    If you ask them nicely they will replace the code generator with a large one. I had no problem getting the reader for the normal account with them and free of charge.

    Thanks for that info - will give them a ring though it took 3 goes to get the code generator I've got so I'm not holding my breath!
    Not having an app makes it awful?

    Jesus.

    Perhaps not awful but not user friendly as far as I'm concerned, especially when you need the code generator for everything ....as I said from logging on to making a payment to an existing payee. Perhaps when you've got used to using an app to make payments then its a feature that I would ensure is available next time.
  • anoncol
    anoncol Posts: 982 Forumite
    There excellent parts of the account and awful.

    Access to 6% is excellent.

    Internet banking is awful.
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