Anyone dealt with Germania?

kuepper

Today received a copy of reminder that the Greek CAA had sent Germania, so they are also being ignored

Vauban

kuepper wrote: »

Today received a copy of reminder that the Greek CAA had sent Germania, so they are also being ignored

Yes - I suspect you are all being ignored. Maybe do something they cannot ignore?

kuepper

no need to rush, i'm happy to let others in the system try first

kuepper

Received email from Greek CAA asking to confirm I'd received compensation from Germania. I haven't but at least the Greeks seem interested! Also had a 'no news to report' monthly update email from European Consumer Centre.

2013archers

kuepper wrote: »

Received email from Greek CAA asking to confirm I'd received compensation from Germania. I haven't but at least the Greeks seem interested! Also had a 'no news to report' monthly update email from European Consumer Centre.

Hi kuepper we have had nothing from anybody NO email from ECC either

kuepper

Had email from ecc saying German ecc were in contact with Germania but nothing else to report

2013archers

ECC Germany has made contact with the airline about the delay but they do not agree that it was extraordinary circumstances. The case will now be sent to SOP, which is an Alternative Dispute Resolution body in Germany, of which Germania is a member. This is a free service and something that we will continue to handle on your behalf.

mrpeterb

Hello, Me and my wife were delayed over 4 hours on the skiathos to manchester leg.[july 2015]..We submitted Martins template and copies of booking reservations to Berlin office. They refused our claim via email almost immediately, I replied that we did not accept their explanation, but stated we were not unreasonable people and would be willing to discuss the compensation. Within 2 days we were offered 250 euros each, 500 euros total.. We accepted this offer as we had only paid £220 each for our flights.We filled in Germanias claim form at the beginning of august and receive the money in our account mid october..We are very happy..Hope this helps....:T

mrpeterb

kuepper wrote: »

yep, as per my other post. I used the mse template letter and emailed it to germania. I'll keep you updated and appreciate if you'd reciprocate if you didn't mind.

Please read my update above....

Justice13075

You have done yourself out of 150euro each but if you are happy with that good luck to you