PPI Reclaiming successes and failures

di3004

sara1978 wrote: »

Well after spending 150mins on the phone just trying to get hold of somebody at RBS I got told.........

A decision letter was sent out on Thurs 25th August and NO they cant tell me if my claims have been upheld so have to wait until I get the letter.

Can anybody hazard a guess at when I may recieve this letter?
I've got butterflies now *fingers crossed claims are upheld*

Very,very good luck to everbody awaiting on a decision or waiting on big, fat payouts !!!

Wishing you the best of luck on this letter, and we are hoping it will be one in your favour.
It's difficult to predict the outcome, although I am personally hopeful for you.

Just to give us maybe some sort of idea though, how long ago did you put the complaint in?

LynK_3

LynK wrote: »

Spoke to M&S today re my claim for an old loan. Being looked at today should hear by next week. Feeling very nervous especially when I looked at my reason for misselling and I've only put 2 lines saying that it was done over the phone and I was advised it would enhance my application wish I had put much more detail.....................eeeeekkkkkk, squeeky bum time!

Well done to all who have shared their fab success stories.

Spoke to good old M&S again today only to be told that my complaint has not been looked at yet, they don't know when it will be. Why on earth did they tell me last Thursday it was being looked at that very day and I would have a decision by the end of the week.:mad: It's been with them about 12 weeks.:huh::huh::huh::huh::huh:

amersall

ana008 wrote: »

hi i recieved a letter the other day from Lloyds this is what it says.
As our final response we would like to offer you a refund of all the ppi premiums paid (inclusive of interest) plus simple interest at 8%.

In addition, as my loan repayments have not yet been completed they will amend my existing loan to reduce the monthly payment. This new monthly repayment sum will reflect what my monthly loan repayment would have been had I not purchased PPI. They will only do it if I accept offer.

They dont mention how much the total pay out is but want me to sign the agreement before they send me a letter to let me know the total payout and how they worked it out.

Should i just sign the paper work or ring them to see if they will tell me the final payout?

Well done on your win :j:j
You can accept this and when you get the calculations of the redress,post them on here and someone will work these out for you.

This is full redress and your loan payment will decrease by the ppi monthly amount.

The_Marksman

Got a letter today from lloyds TSB stating that they have upheld all my complaints & i've to sign an acceptance and return it & then wait for a big fat cheque (well there is hoping).

What were you reclaiming: Loan ppi (x6) (going back to 1996)
Who was the provider: Lloyds TSB
How much did you get back: Awaiting calculation ( but letter states, all ppi payments, 8% simple interest & all interest acquired with ppi payments to be refunded).
Did you get it back after a letter or did you go to the Financial Ombudsman: filled in 6 consumer questionnaire complaints, got acknowledgement letters, then letters for extension being granted, then letters to say all complaints are under one reference number. Then a offer letter, which needed to be signed & returned for calculations, await figures now! :beer:;):D

Thanks for everyones help & best of luck to all others in the que

DAI92

Hi guys im new here

Well i have just come back from holidays only to find a letter from lloyds TSB dated 22 august 2011 saying.

Dear Sir

I am writing to you today in relation to your complaint about your payment protection insurance (PPI) policy.

Thank you for your patience as i know it may have been some time since you first contacted us. ( i put in the claim in april)

As you may be aware, the rules which determine how we should assess your complaint were being considered by the court as part of legal proceedings between the british bankers association (BBA), the financial services authority (FSA) and the financial ombudsman service (FOS).Now that we have received an outcome from the court, we are able to send you final response to your complaint.

As our final responce, we would like to offer you £895.05 to bring your complaint to a conclusion.
Accepting this offer will ensure that you are put back to the same position you would be in if you had not taken out payment protection insurance in releation to your credit card.

Then theres some stuff about 8% intrest.

Total proposed offer = £829.05 :j:j:j

Then it says

We are now making arrangments for the appropraite payment to be made. Which will be in the form of a direct payment to sort code ****** and account ********* to resolve this matter for you as quickly as possible.

If we do not hear from you we will close your complaint,consider it resolved and make the payment outlined in this letter.

So am more than happy with my offer anyone know when i can expect the payment to be made (letter was dated 22nd of this month)

Thanks
Dave

di3004

The_Marksman wrote: »

Got a letter today from lloyds TSB stating that they have upheld all my complaints & i've to sign an acceptance and return it & then wait for a big fat cheque (well there is hoping).

What were you reclaiming: Loan ppi (x6) (going back to 1996)
Who was the provider: Lloyds TSB
How much did you get back: Awaiting calculation ( but letter states, all ppi payments, 8% simple interest & all interest acquired with ppi payments to be refunded).
Did you get it back after a letter or did you go to the Financial Ombudsman: filled in 6 consumer questionnaire complaints, got acknowledgement letters, then letters for extension being granted, then letters to say all complaints are under one reference number. Then a offer letter, which needed to be signed & returned for calculations, await figures now! :beer:;):D

Thanks for everyones help & best of luck to all others in the que

Absolutely well done honey, Congratulations!:beer::beer:

Well deserved indeed and you put your own efforts in too remember? :D;):j:T, great work! :beer:

DrSqueeze

The_Marksman wrote: »

Got a letter today from lloyds TSB stating that they have upheld all my complaints & i've to sign an acceptance and return it & then wait for a big fat cheque (well there is hoping).

Fantastic! Well done :beer::j

di3004

DAI92 wrote: »

Hi guys im new here

Well i have just come back from holidays only to find a letter from lloyds TSB dated 22 august 2011 saying.

Dear Mr Preece

I am writing to you today in relation to your complaint about your payment protection insurance (PPI) policy.

Thank you for your patience as i know it may have been some time since you first contacted us. ( i put in the claim in april)

As you may be aware, the rules which determine how we should assess your complaint were being considered by the court as part of legal proceedings between the british bankers association (BBA), the financial services authority (FSA) and the financial ombudsman service (FOS).Now that we have received an outcome from the court, we are able to send you final response to your complaint.

As our final responce, we would like to offer you £895.05 to bring your complaint to a conclusion.
Accepting this offer will ensure that you are put back to the same position you would be in if you had not taken out payment protection insurance in releation to your credit card.

Then theres some stuff about 8% intrest.

Total proposed offer = £829.05 :j:j:j

Then it says

We are now making arrangments for the appropraite payment to be made. Which will be in the form of a direct payment to sort code ****** and account ********* to resolve this matter for you as quickly as possible.

If we do not hear from you we will close your complaint,consider it resolved and make the payment outlined in this letter.

So am more than happy with my offer anyone know when i can expect the payment to be made (letter was dated 22nd of this month)

Thanks
Dave

That is so great Dave, Congratulations!:beer::beer:
Did they send you an acceptance form for you to sign

If so, when you sign and they receive it back, its normally 21 to 28 days from when they receive it.

Well done!;)

DrSqueeze

DAI92 wrote: »

So am more than happy with my offer anyone know when i can expect the payment to be made (letter was dated 22nd of this month)

Excellent - well done! :beer::j

Most banks seem to be suggesting about 4 weeks, might be worth phoning to check.

*Would suggest removing your surname from your post for security reasons*

The_Marksman

DAI92 wrote: »

Hi guys im new here

Well i have just come back from holidays only to find a letter from lloyds TSB dated 22 august 2011 saying.

Dear Mr Preece

I am writing to you today in relation to your complaint about your payment protection insurance (PPI) policy.

Thank you for your patience as i know it may have been some time since you first contacted us. ( i put in the claim in april)

As you may be aware, the rules which determine how we should assess your complaint were being considered by the court as part of legal proceedings between the british bankers association (BBA), the financial services authority (FSA) and the financial ombudsman service (FOS).Now that we have received an outcome from the court, we are able to send you final response to your complaint.

As our final responce, we would like to offer you £895.05 to bring your complaint to a conclusion.
Accepting this offer will ensure that you are put back to the same position you would be in if you had not taken out payment protection insurance in releation to your credit card.

Then theres some stuff about 8% intrest.

Total proposed offer = £829.05 :j:j:j

Then it says

We are now making arrangments for the appropraite payment to be made. Which will be in the form of a direct payment to sort code ****** and account ********* to resolve this matter for you as quickly as possible.

If we do not hear from you we will close your complaint,consider it resolved and make the payment outlined in this letter.

So am more than happy with my offer anyone know when i can expect the payment to be made (letter was dated 22nd of this month)

Thanks
Dave

:j:beer: well done :beer::j

I think it takes 28 days from when they receive your acceptance letter