PPI Reclaiming successes and failures

smitchy73

amersall wrote: »

Yes you are right, :D
I have said i am not the best placed poster :Dwhere the 8% is concerned x.

No but you are alot better at alot of other things;):A

smitchy73

boycey01 wrote: »

Well I received a letter today regarding my Halifax Credit Card PPI. They have upheld it but here's their calculations (you don't need to be a rocket scientist to see this is wrong!)

Refund of premiums = £752.38
Refund of interest = £135.97
Interest at 8% = £ 5.12
Total =£593.47

Now that is £300 short! And how do they work out the 8% interest is only £5.12? I had it from 2001 to 2005 and they say the interest is calculated up until 17 August 2011. Any help would be great
To top it all off they added at the end of my letter "Please note that as your credit card account has a default notice all of the payment is to be used to reduce the outstanding debt and therefore no cash payment will be made." :mad:

I am so angry as I have paid the credit card off, I don't have any outstanding debt. I made my last payment in June this year.

Just phoned the number on the letter but only open mon to fri! So found another number I had from before. Spoke to a really nice lady I told her everything and she said it's obvious they haven't calculated that properly! She's made a note of when I paid my credit card off and she will get the redress team to ring me Monday afternoon after I finish work :mad: Fingers crossed I get somewhere

I'm worried I won't receive any payment off them now

As for the calculations, obviously it is £300 exactly short, dont know if you have a numerical keyboard at the side of your main keyboard, if so, it could just be a keying error, 5 is directly below the 8 and if the handler has fat fingers like me, it is easily done, could be something as simple as that.
I think I may have said before about the FSA guidance, it clearly shows the 8% only gets paid on any credit balance when they are putting you back into the position you should've been in if the ppi wasn't there, they have to start from the beginning. In the guidance example 6 has a credit card example of how it is worked out, it only shows the 8% being added when they are adjusting the balance it goes into credit, but no 8% when you owe them money, this is probably why it is so low. Which I know with our complaint based on ppi on the CC never was, still isn't! Should add in the FSA guidance it is Appendix 2, example 6 of the redress.

amersall

smitchy73 wrote: »

No but you are alot better at alot of other things;):A

Aww bless you thank you :A
Although my hubby would disagree with you
But then,what do men know? :rotfl:

smitchy73

amersall wrote: »

Aww bless you thank you :A
Although my hubby would disagree with you
But then,what do men know? :rotfl:

I meant you were better at alot of other things, I meant helping on this site with certain questions, just not the 8% thingy on credit cards:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:
Wasn't really thinking of anything else, is that your mind wandering elsewhere;)

citibird27

Hi All,

I have a tricky problem here...hope someone can point me in the right direction.

( Ihave had heard of this happening to others, now it's me)...when requesting T & Cs for an old accounts, somewhere in the region of 1997...I have been sent a reconstituted agreement, with NO paperwork showing signatures, dates or anything!

Just a copy of a general agreement.....would appreciate any comment at all...( I personally think it's naughty, clearly they no longer hold my original agreement...and the address was wrong...

Thanks

Citibird x

amersall

Hi there, i think you were lucky to get what you have from them from that far back!.

Dont know what you can do about this to be honest,but i am sure someone will help with this.x.

nutty_nat

di3004 wrote: »

In case I missed any since earlier today, well done to all Winners!:beer:
Had a lovely day with my family for my birthday, stuffed up with cake now lol .

Niggly, lovely Avatar by the way.;)

;)Happy Birthday to you, so glad you have had a lovely day xxxxxxxxxxxxxxxx

nutty_nat

IANC wrote: »

Some seem to and others mention that there may be a tax liabilty if your income exceeds the personal allowance and therefore pay it gross.



No

My claims handler has been on holiday for 2 weeks and she is back on Monday.

But I have spoken to someone that said they are still gathering info on my case.

I shall speak to her on Moday and see if she can help speed things up

Ahhh hun I'm sure it will be ok for you, let us know what happens on Monday.;)

eurobell

thank you moneysaving expert i have today recieved a letter from my tesco's credit card offering me £6218.00.they are going to pay off my credit card i wasn't offered a cheque this time i wondered if this the norm or should i ask for a cheque ?:beer::T

di3004

nutty_nat wrote: »

;)Happy Birthday to you, so glad you have had a lovely day xxxxxxxxxxxxxxxx

Thank you, I've had a wonderful day, cheers xxxxxxxxxxx:beer::j;)