PPI Reclaiming successes and failures

di3004

nickfezz wrote: »

So does this mean they werent regulated at the time the PPI was sold?

Hi there

Normally they do pass on to the FLA if they were not regulated at the time it was sold, but this should have been confirmed to you as well in the letter.;)
And if covered by the FLA, you should be given this information, but going by posts on here they are not really that helpful, yours may be ok with them, ask first.

amersall

Little_Miss_Uni-Debt wrote: »

Thanks to Di and Amersall for your advice.

My loan ran from July 07 and was paid in full Oct 09. I originally complained to HSBC via a series of letters in Feb 08 because they had mis-sold me and incorrectly advised me when I actually tried to claim.

They told me I could only cancel the policy and that I couldn't get a refund of premiums paid to date. They took a very odd amount off the remaining loan in Mar 08 - £373.27 and my monthly payments dropped by £15.

I am currently presuming that my PPI premium was £15 x 9 payments made, though this doesn't add up with the cancellation amount.

Hopefully my SAR will shed some light on the matter of the odd numbers and give me my exact premium.

Say I get my 9x £15 premiums back plus the 8% from when the premium was taken to date - I calculate this as :-

£135 premiums
£40.50 8% interest
Total possible refund of £175.50

Does this look about right?

Thanks guys! :j

Hi there if you post the total ppi and loan amount and the monthly payment you made to the loan,someone will calculate what your ppi monthly payment was.

If you also put the (again,sorry) loan term and end date with the apr,you will get a figure as to what you should be getting back.

amersall

nick2011 wrote: »

I had a loan which I settled in full in 2007 which had about £3000 PPI . Loan was granted in 2002.
After surfuing this forum I submit PPI consumer questionnaire to Natwest with all the loan details & I told them that they have mis-sold PPI to me.


Last week I've got letter from Natwest PPI refund+Interest= £ 4030. which I accept.

Thanks for everyone their help and now I am a happy bunny :rotfl:

:j:jCongrats :beer:

amersall

nickfezz wrote: »

Just had a result from American Express.

As a gesture of goodwill they will be repaying my premiums on my credit card of £444.22 plus interest of 116.12.

I only sent the initial letter last Tuesday.

Citi Financial on the other hand have basically told me to go away and referred me to the FLA. What should I do now? Is this a standard letter from Citi? Are they trying it on in the hope I do go away?

Thanks to all on here for their invaluable advice. I've not posted much but have been guided by Di and Amersall, many thanks

:j:jCongrats on the AE.:beer::beer:

amersall

Me and calculations, say no more!:eek::o:D, good luck x

Me likewise :D:rotfl:

amersall

julieprit2 wrote: »

Oh really? That's interesting I didn't realise the FSA would get involved in this!


I have waited 8 months for resolution and now I am so impatient and just cannot wait until 31st August :rotfl:

Plus, I've ordered some fab new Kurt Geiger shoes so someone best dig deep and pay up :rotfl::rotfl::D

I have e mailed FSA and Bob Diamond,about claims being dealt with from this year and those previously that are not, i am waiting a response from them,will post when i find out more.

These are not being dealt with fairly,and i do not buy the fact "some claims are complex" to why they are not doing this right,my claim is not complex (actually it is my hubbys,i won all mine before the JR was even mentioned!)and he is still waiting!.
No more though,i have been contacted by someone from Barclays,will let you know the full outcome when i do.

precious12

julieprit2 wrote: »

Well after seeing yet another post from someone last night saying that Lloyds have settled their complaint and this one was from March (Sorry can't remember whose it was!) I decided to email their customer care and ceo again.

Have been emailing about once a week but keep getting told 31st August etc and that they are dealing with complaints in strict date order. Also had one saying "to ensure potential redress is correct it may take some time etc. etc." email also.

Anyway, I emailed them again last night and said I fail to see how they are dealing in strict date order if claims from March are being settled and mine has been ongoing since October 2010. No response yet but will let you know what they say :eek:

Also had a letter from FOS regarding my Dorothy Perkins Store Card (though they had written Santander (Debenhams?). Basically they have referred it to the underwriter/insurer so will see what comes of that.

Still not a dicky bird from Barclaycard - anyone else heard?

Good luck for all you receiving letters today!

i had the same problem as you and my claim was submitted in late october mine went to the FOS after the 8weeks deadline which would have been January 2010 FOS contacted me last week to say that lloyds have upheld my complaint and it will take another 8 weeks to sort out the figures it is an absolute joke!!!!

julieprit2

amersall wrote: »

I have e mailed FSA and Bob Diamond,about claims being dealt with from this year and those previously that are not, i am waiting a response from them,will post when i find out more.

These are not being dealt with fairly,and i do not buy the fact "some claims are complex" to why they are not doing this right,my claim is not complex (actually it is my hubbys,i won all mine before the JR was even mentioned!)and he is still waiting!.
No more though,i have been contacted by someone from Barclays,will let you know the full outcome when i do.

It isn't fair and this is what I said in my email to them. I hope you hear soon. I am still waiting for a response from last nights email although have to say, they usually do reply with a rubbish standard response within 24 hours. Maybe no news is good news lol

julieprit2

precious12 wrote: »

i had the same problem as you and my claim was submitted in late october mine went to the FOS after the 8weeks deadline which would have been January 2010 FOS contacted me last week to say that lloyds have upheld my complaint and it will take another 8 weeks to sort out the figures it is an absolute joke!!!!

Unreal :mad:

I said I was part of an internet forum where members post about their experiences with different banking institutions hehe. Their's hasn't been too positive:rotfl:

tifosi

julieprit2 wrote: »

Unreal :mad:

I said I was part of an internet forum where members post about their experiences with different banking institutions hehe. Their's hasn't been too positive:rotfl:

Yes,

as I posted yesterday (very early!) morning, all banks have now been granted 8 weeks to process calculations and payment

So they now have -

16 weeks to investigate and say Yes/No
8 weeks after that to pay

= 6 months total

In what kind of screwed up world could that be considered in any way fair?

:mad:

I wrote to my MP yesterday (the text of which I placed in this thread yesterday morning), I urge everyone to do the same