PPI Reclaiming successes and failures

di3004

bigtallpaul wrote: »

Hi,

I rang MBNA this morning and after a 25 minute wait to get through to their customer service department, I said I had sent in a claim form in March and after a couple of letters back to me extending the time they needed, I had heard nothing since the middle of May.

The guy I spoke to was very helpful and said the notes indicated i should have been sent an offer letter on the 24th June. He put me on hold while he spoke to the PPI team and came back and said I was due a payment of £7,784 which included the refund of all payments plus interest and compensation!! :beer: He said he would arrange for a copy of the letter to be sent out so i could check the breakdown.

I would encourage anyone to put their claim in themselves as all I did was fill in the form on this website (which took about 20 minutes) and send it off at the cost of a stamp. I didnt even need to send any other paperwork or old statements. I obtained the details of when I opened the credit card account from my experian credit file which I got online for free.

Just Barclays and Mint to go now!! Thanks to everyone on this website and in particular this forum for the great advice and encouragement they provide.

Paul

That is fab Paul :T:j Well done and Congratulations!:beer:

mummum2

tiesteelm wrote: »

Got a letter from MBNA today saying that they will be intouch in 28 days... fingers crossed.

Yeah! me too, got the same letter from them and Abbey! totally keeping everything crossed! then,just the dreaded Lloyds, this I would be a real coop! for me as I hate this institution with a passion! only ba%%ds!!:mad: who have not frozen interest after almost 4 years on DMP!!! so hopefully I can get their !!!!!! card wiped off!!

So for the rant!!! lol: but can't help it where these are concerned!!

MM2

interested_81

Hi everyone don't give up hope just recieved a letter fom MBNA this morning our claim has been upheld

ppi premiums charged since sale date : £1,898.26
total amount off interest associated with the ppi : £2,673.53
Total amount of 8% interest : £716.17
Total amount payable to us : £5,287.96

Sent a letter in march got two letters back extending the time well worth the wait £1,494.55 will be paid off the remaining balance but they say we should recieve a cheque for the rest within the next 28 days my husband still a bit sceptical says he believe it when he sees the cheque and the 0.00 mbna statement ! lol

Want too thank di and amerasal for all there hard work with the forum and thanks to msw as well

LisaJH2000

bigtallpaul wrote: »

Hi,

I rang MBNA this morning and after a 25 minute wait to get through to their customer service department, I said I had sent in a claim form in March and after a couple of letters back to me extending the time they needed, I had heard nothing since the middle of May.

The guy I spoke to was very helpful and said the notes indicated i should have been sent an offer letter on the 24th June. He put me on hold while he spoke to the PPI team and came back and said I was due a payment of £7,784 which included the refund of all payments plus interest and compensation!! :beer: He said he would arrange for a copy of the letter to be sent out so i could check the breakdown.

I would encourage anyone to put their claim in themselves as all I did was fill in the form on this website (which took about 20 minutes) and send it off at the cost of a stamp. I didnt even need to send any other paperwork or old statements. I obtained the details of when I opened the credit card account from my experian credit file which I got online for free.

Just Barclays and Mint to go now!! Thanks to everyone on this website and in particular this forum for the great advice and encouragement they provide.

Paul

Well done!!

I am waiting for a cheque from MBNA, they said 28 days and my letter was sent 15th June. As yet I've not received anything so I'm thinking it will come on 28th day!!!!

di3004

interested_81 wrote: »

Hi everyone don't give up hope just recieved a letter fom MBNA this morning our claim has been upheld

ppi premiums charged since sale date : £1,898.26
total amount off interest associated with the ppi : £2,673.53
Total amount of 8% interest : £716.17
Total amount payable to us : £5,287.96

Sent a letter in march got two letters back extending the time well worth the wait £1,494.55 will be paid off the remaining balance but they say we should recieve a cheque for the rest within the next 28 days my husband still a bit sceptical says he believe it when he sees the cheque and the 0.00 mbna statement ! lol

Want too thank di and amerasal for all there hard work with the forum and thanks to msw as well

Well done to you!:T:j & Congratulations!:beer:

And your most welcome x:A

tifosi

Does anyone have a link to the FOS full statement regards the time extension to deal with PPI complaints?

I have the feeling they specified this only applied to cases where the bank had issued an "on hold pending the JR" letter

I only got HFC to accept my formal complaint on 3rd May (first letter sent 23rd March) so I'm wondering if they have justification to state 31st August latest date in my case, as opposed to keeping to the 8 week timeline?

interested_81

LisaJH2000 wrote: »

Well done!!

I am waiting for a cheque from MBNA, they said 28 days and my letter was sent 15th June. As yet I've not received anything so I'm thinking it will come on 28th day!!!!

Better on the 28th day than nothing give them a few days after the 28th day cause there letter was dated the 30th June and only came today if nothing then chase them up
Good luck it might even come tomorrow lol :j

interested_81

di3004 wrote: »

Well done to you!:T:j & Congratulations!:beer:

And your most welcome x:A

Thanks again di could u also tell me does the repayments look ok too you interest wise and all thanks a milion :T

di3004

tifosi wrote: »

Does anyone have a link to the FOS full statement regards the time extension to deal with PPI complaints?

I have the feeling they specified this only applied to cases where the bank had issued an "on hold pending the JR" letter

I only got HFC to accept my formal complaint on 3rd May (first letter sent 23rd March) so I'm wondering if they have justification to state 31st August latest date in my case, as opposed to keeping to the 8 week timeline?

Hiya

As found on FSA website.;)

http://www.fsa.gov.uk/pages/Library/Communication/PR/2011/049.shtml

di3004

interested_81 wrote: »

Thanks again di could u also tell me does the repayments look ok too you interest wise and all thanks a milion :T

Hiya

I am so chuffed for you.:T:j
Well I am not the maths type, but everyone circumstances are different in regards of the interest, depending when the account started and finished etc, maybe amersall would know for definate.;)