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EXPIRED £10 to spend at Tesco for £5 MightyDeals

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Comments

  • Lisbon
    Lisbon Posts: 415 Forumite
    I've been Money Tipped!
    MSE_Helen wrote: »
    Mighty Deals admits it incorrectly told over 1,600 shoppers they couldn't get a Tesco offer after it unsubscribed them...
    Read the full story:

    Mighty Deals backtracks again after angering users for second time in days



    OfficialStamp.gif



    Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

    Couldn't Mighty Deals just be banned from this site? It would save a lot of hassle.
  • JAG
    JAG Posts: 1,304 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    emerald21 wrote: »
    Hi mighty deals repersentative. My family and I purchased 4 of these Tesco Deals for £5 each. I genuinely didn t realise it wasn t one per customer consequently we ve had all 4 cancelled. I gather it was two per household so why haven t just two been cancelled and not the whole 4. I find this most unfair and emailed back two days ago and still have not heard anything. Can you please explain.Thank you.

    What date did you purchase the deal?

    The two per household was only added at a later date.
  • B_M
    B_M Posts: 714 Forumite
    I've been Money Tipped!
    emerald21 wrote: »
    Hi mighty deals repersentative. My family and I purchased 4 of these Tesco Deals for £5 each. I genuinely didn t realise it wasn t one per customer consequently we ve had all 4 cancelled. I gather it was two per household so why haven t just two been cancelled and not the whole 4. I find this most unfair and emailed back two days ago and still have not heard anything. Can you please explain.Thank you.
    JAG wrote: »
    What date did you purchase the deal?

    The two per household was only added at a later date.

    Too right JAG. Companies are entitled to change the t&c's of offers, but they would only apply to those taken after the change. Was the actual change put in place after the close of the offer?
    No payments from financial products from cash back sites? Put in a complaint direct and if they don't resolve your issue, head straight to the financial ombudsman - it costs the company £550 in referral fees, win or lose.
  • Drav
    Drav Posts: 10 Forumite
    I personally left a review that was flagged, in it I simply said that I had been falsely accused of unsubscribing when I hadn't and still had an active account. I will just wait for my refund and never go near them again. I think it is safe to say that they haven proven themselves to be an absolute joke, excusing blatant lies by saying 'oh silly us that was a typo'.
  • elsien
    elsien Posts: 36,140 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I've had the email reinstating me, which came as a bit of a surprise as I'd not had anything to tell me the deal was cancelled in the first place.
    Only bought one anyway, so it looks like they're emailing everyone regardless.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • Do you really think we will ever get a refund? I doubt it
  • JAG
    JAG Posts: 1,304 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    B_M wrote: »
    Too right JAG. Companies are entitled to change the t&c's of offers, but they would only apply to those taken after the change. Was the actual change put in place after the close of the offer?

    The offer was on from the 20th April to 30th April.

    The original terms I posted were in force for the first two days at least, because that is when our household purchased 3 over that time period.

    One of us kept a screenshot of the deal terms & conditions since it mentioned only 1 per customer so all 3 of us could purchase one.
  • B_M
    B_M Posts: 714 Forumite
    I've been Money Tipped!
    JAG wrote: »
    The offer was on from the 20th April to 30th April.

    The original terms I posted were in force for the first two days at least, because that is when our household purchased 3 over that time period.

    One of us kept a screenshot of the deal terms & conditions since it mentioned only 1 per customer so all 3 of us could purchase one.
    Yes, those were the t&c's when I ordered on the 21st. Though the did change the t&c' to 14 days after the closing date. Originally it was supposed to be available after 24 hours!
    Left hand, right hand etc?
    2Q==
    No payments from financial products from cash back sites? Put in a complaint direct and if they don't resolve your issue, head straight to the financial ombudsman - it costs the company £550 in referral fees, win or lose.
  • emerald21
    emerald21 Posts: 11,349 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    JAG wrote: »
    What date did you purchase the deal?

    The two per household was only added at a later date.

    The first day it was offered. I read it somewhere on one of these forums and there was no mention of 2 per household :(
  • Hi fuzzgun19,

    I can assure you that we are making contact with all of our customers to try and rectify this issue, which is why the official response has been pasted to each post. If you have any issues still personally regarding this deal, please contact us on the below email.

    customerfeedback@mightydeals.co.uk. We will be more than happy to assist with any problems you are still having.

    Thank you

    No you are not - I have sent numerous emails over two days and you have not replied - complete and utter lies!
This discussion has been closed.
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