SSE broadband feedback 20 April 2015 at 5:53PM in Phones & TV 543 replies 158.7K views

Former_MSE_Nick

Hi all,

SSE broadband has recently been put in our broadband guide as a top pick.

We're after feedback from people who have applied for this offer and want to know your experience or if you've had any trouble getting the broadband.

Thanks for all help in advance.

Former_MSE_Paloma

Energy giant SSE has taken a leap into the phone and broadband market, and its package rockets into the best buys...

Read the full story:

SSE takes a major plunge into phone & broadband. Is it any good?




Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

Oblivion

I fail to understand how any ISP can be described as a 'Best Buy' when it is an untested product. There's a whole lot more to Broadband Supply than quoted prices ... the reality is who can actually deliver the product consistently at the required speeds and time alone will settle that score.


The Internet is littered with unsatisfied customers who were promised the Ultimate experience only to discover that they were at the end of a cable that led nowhere but to an oversubscribed street cabinet.


Welcome to the world of fables ... (failed cables).

Reaper

Don't go via the MSE links if you want to save money!

Instead go via TopCashBack which is offering £50.50 cash back on this deal and more on the others.

I hope this was just an oversight on MSE's part and not a new policy of failing to mention options that prevent them earning commission.

macman

It's a resold BT Wholesale product, so the service will be the same as any other similar supplier. The Top Pick ranking is purely based on the heavy discounting offered.
Primus was long rated a Top Pick on MSE as well, before they turned themselves into Fuel, and nobody ever rated them highly for service.

Norman_Castle

it's not available to people living in the Scottish Highlands, the Channel Islands or Hull.

Whats wrong with Hull?.:rotfl:

Tetra

BT OpenReach does not serve Hull (while most of the country's telephone service was provided by the Post Office, then BT; Hull's telephone lines were owned by the local authority).

Does anyone know if SSE telephone service allows calls via short code to Over Ride providers?

pearl123

Reaper wrote: »

Don't go via the MSE links if you want to save money!

Instead go via TopCashBack which is offering £50.50 cash back on this deal and more on the others.

I hope this was just an oversight on MSE's part and not a new policy of failing to mention options that prevent them earning commission.

Thank you for highlighting that.

Pincher

Just a pure guess now. BT Openreach is sitting on a mountain of ADSL circuit boards in cabinets. What are they going to get if they try to rip them out? A load of engineer's overtime costs and a landfill nightmare. Call up some low rent MBA pals, and do a deal.


In two years time, nobody will be on ADSL any way.


Sell the kit to ISIS? They will have conquered Middle East and Africa by then. They are not that dumb, probably go straight for 5G wireless technology.

Graham1

One thing not mentioned in the news article is the £30 one-off connection fee. Their price list pdf documents on their site summarise their traffic management policy (slowing down P2P at peak times etc.)

Mosler

I've rang SSE a few times asking about the line install and broadband connection charges stated in the PDF files but I've always been told that at the moment they are being wiped.

Regarding the traffic management, if someone was using Catch-up TV through their TV or set-top box, would this be slowed down at peak times?

I've been comparing SSE with Fuel broadband who don't use traffic management at peak times but their customer service and billing has bad reviews.

Thanks