Nice People Thread No. 14, all Nice and Proper

silvercar

michaels wrote: »

Being mad busy I would have though it would be an advantage to have some customers buying 'mail order' to reduce the crush in the shop. Certainly my kids are far from ideal in shop customers, not good at waiting plus the tantrums over what a suitable skirt length is etc it is definitely better for them to try on at home.

You would think so, but maybe their mail order isn't set up very well. I suspect they don't expect to have more than the odd item returned.

I also think there is a difference between finding behaviour annoying and accusing your customers of fraud and refusing to honour your marketing offer because it is not profitable enough for you.

I agree. You have been badly treated here.

Especially as the consequence will be they get all the stuff we bought back and it is now tempting to leave it till after the start of term so they can sit on the stock for a whole year.

This really is the sort of shop where you may find that they only comply with what is required in law. So there may be a deadline to return by, assuming you want a refund rather than a credit note.

To go back to my previous analogy, returning after the start of term is a bit like returning a Xmas tree in January!

Having suffered at the hands of 4 independent uniform shops over the years, 3 were incredibly busy and incredibly rude and staffed by young kids lacking in training with a manager who seemed just about able to control the young staff and be rude to customers at the same time. The fourth was staffed by much older people who knew their stock and knew what they were doing, but had the archaic system of not allowing you to select items and queue at the till, you had to wait and be served by someone. Very frustrating if you were just topping up a uniform.
Golden rule is to avoid the latter half of August if you want service .

silvercar

ivyleaf wrote: »

How's your foot today silvercar?

I sprained my ankle when I was six, and it didn't get better though the hospital said it wasn't broken; in the end my mother took me to a Dr Scholl shop where they strapped it up with Elastoplast strapping.

It wasn't until I hurt the same ankle when I was 18 that I had another x-ray and it turned out that a tiny bone - I think it was called the lateral malleolus - had been broken all those years ago and there was now a gap in it.

I am nervous in case there is a break, but the nurse was adamant that it wasn't worth x-raying.

I'm now using ibulieve gel rather than taking tablets so it is improving. Each day the swelling goes down but the bruising moves further down my leg and foot.

Have a long drive tomorrow, so glad it is my left leg.

GDB2222

michaels wrote: »

As I was at the shop already I was willing to have it his way but he was already telling me I was a conman and we were not the sort of customers he wanted so there wasn't really anywhere to go from there.

Yes, the shopkeeper really should bite his tongue. They generally have a 100% markup, so that little tirade of his has cost him £75.

Of course, he's right to some extent. It's not really fair to order three different sizes of everything, then bring two thirds back again. But that's what a lot of people are doing with online shopping. With a large firm, with huge stocks, it's not that important to them. But, for a small firm, he may have ordered extra stock because of your order, or been out of stock for other customers. So, he may have been right that he would not want your business on that basis in future. The way he handled it, though, was suboptimal.

GDB2222

My old school had a uniform shop in the basement, run by an odd sort of chap. He invited me into his flat, and he had a cat of nine tails nailed to the wall. Boys could not understand why he needed to take their inside leg measurent if they were buying a cap. These days there would be an outcry, but in those days it was regarded as merely eccentric.

silvercar

PasturesNew wrote: »

My school uniform could only be bought from one shop - a posh 'un. John Lewis. So I had one new skirt, one new money belt, one cardigan, two new nylon blouses, one set of culottes and one aertex. .....

I'm sure culottes as part of a school uniform is a posh alert.

As is a school only having uniform stocked at John Lewis.

Generali

We just had to wear the right colour of trousers, blue or white shirt, black socks and the right colour of jumper. There was a school tie only available at the local sports shop or you could just grab one from lost property. I don't recall ever growing out of my tie.

Even back then the problem was that teens would take the p155 with the uniform, being of an age when you push at the boundaries. In those days it was simple: if you turned up to school with uniform that could be fixed (e.g. no tie that required a tie from lost property or wearing makeup that could be removed with soap and water) then you'd be allowed to sort yourself out. Otherwise you'd be sent home.

These days I suspect that the sending home option would end up with an article on page 32 of the Daily Mail and a legal problem.

I don't know how schools cope with the winkers that are out there these days.

ivyleaf

I always really liked wearing school uniform - I think it was because I had to move schools several times because of my father's job - he got "posted" every two years or so - and being in the uniform of a new school helped me feel I "belonged" more quickly.

I went to five primary schools and three secondaries.

Spirit_2

[QUOTE=Generali;6902471


The Girl was really ill last night. She had a fever and all the symptoms of a horrible cold but has a real thing about taking medicine of any sort. By taking off most of her clothes and sitting in a draught she convinced us that her fever was abating so we put her in our bed and I slept next to her with Mrs Generali taking her bed. The Girl woke up delirious at 10pm and was unable to speak much and was thrashing her arms and legs around (with frustration at being unable to speak I think). We calmed her down and forced her to take medicine (by talking not holding her down which is an improvement on what has happened before).

She eventually went to sleep but kept having little kicking things in the night. I used to get the same thing when I was a kid. It's really unpleasant as it goes. Poor kid. She seems fine this morning.[/QUOTE]

Poor girl.
Our DD was the same about medicines when she was a little girl. She would have fever and be delerious and all we could do would be to keep wiping her with wet flannels and wrapping her in damp towels.

As an adult she can take the coated tablets but if any thing uncoated is need (anti bugs) she buries them in chocolate mousse.

Generali

Spirit wrote: »

Poor girl.
Our DD was the same about medicines when she was a little girl. She would have fever and be delerious and all we could do would be to keep wiping her with wet flannels and wrapping her in damp towels.

As an adult she can take the coated tablets but if any thing uncoated is need (anti bugs) she buries them in chocolate mousse.

TBH I think she's just got it into her brain that she doesn't like 'medicine'. Now she'll take it, albeit reluctantly, it's far less traumatic: more than once we've had to hold her down and hold her mouth shut to force her to swallow what was needed. That's horrible for all concerned and not likely to help her enjoy taking medication when required.

We always give her a glass of Pink Milk or Milo (like the love child of cheap hot chocolate mix and Ovaltine) and probably a biscuit or an apple so try to help her associate the medicine with good stuff. We'll get there with her; hopefully she won't need much medicine.

GDB2222

My recollection is that taking tablets was traumatic when I was a child. These were always adult sized tablets that would not fit down a child sized throat. Crushing them up and having them with jam was sometimes okay, but some medicines are just ghastly. Liquid medicine, like calpol, can be okay.