Computer keeps restarting

eldoxy24

can you please help my boyfriends computer keeps switching off and restarting on it's own, I have run all the usual checks but nothing is coming up nothin new has been installed and it just started today!!!

Can anyone please help as it's doing my head in

custardy

does it do it in a cycle? eg restart get to a certain boot point and restart
or do you get to desktop and sometimes it just restarts?

eldoxy24

It just shuts down as if i have asked it to restart then just shuts down and restarts bringing me back to the computer logged back on. hope that makes sense

Reluctant_spender

can you boot to safe mode without the restarting?

If so have a look at the event viewer under admin tools from the control panel -

Could it be overheating?

eldoxy24

Sorry to be stupid but how do I reboot in safe mood

and where do I check to see if it is overheating I don't think it is, I have also removed the cover to check for duct but it's all fine have also tried to do a system resore but it's just not happening

avfc4life

I had this problem aswell and if yours is the same it is nothing to do with the actual computer.

Mine kept going off and then restarting. I thought what is wrong and checked alot of things. I then thought to check the power cable and found out that if you move it unplugs slightly causing the power to go and then come back on. This makes the computer restart.

Make sure the power cable is plugged in properly and not half hanging out. That may work.

eldoxy24

Thansk but have already checked that too

Browntoa

might be overheating....make sure all the inlet/outlet holes are clear of fluff and dust

open the case and blow it out all the crap in there as well

eldoxy24

Hiya I have done all of that have removed the dust have checked the connections but it's still doing it.

Reluctant_spender

safe mode -

Windows XP

Using the F8 Method

Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.
Do whatever tasks you require and when you are done reboot to boot back into normal mode.

eldoxy24

I just want to check if I start in safe mode I won't lose any of the stuff on my computer will I like my pictures??