PC World refusing to recognise Sale of Goods Act

Zandoni

Not sure I understand why people are worrying about HDD makes.

The bottom line is it's not for the unknowledgable to install the software on a new HDD. It maybe easy if there's a restore disk but the OP might not have one. Their data is probably lost anyway.

Collabora

wealdroam wrote: »

I don't understand why anyone would buy such a thing.

You have told us "you will sees a big difference in price", but that same drive, presumably with real labels, and a three year warranty, is available at lower prices elsewhere.
Here are just two places:
Una Technology

Ballicom International

not the supplier i used. its been 5 years since i got out of doing PCs on a full time basis.

the provider still sells unbranded

enfield_freddy

out of curiosity , what mfg do the drives show as in the bios/windows ?




thanks


alan

Collabora

enfield_freddy wrote: »

out of curiosity , what mfg do the drives show as in the bios/windows ?




thanks


alan

non it just shows the actual size of the drive and unbranded. unbranded HDD are usually low grade, just like own branded foodstuff. The will be made by the brands, but offered cheap. i can get a 320GB unbranded HDD and sell for £25 and get a small profit. I can even purchase unbranded half duplex sound cards for £1

beezlebozo

Thanks for the advice everyone. Gonna have to suck it up and pay for the check.
Sorry if I came across a bit snotty, bad weekend with shoddy customer service from PC world...and I learnt something.
Thanks again.

enfield_freddy

and I learnt something


yup PCcharms service after they get your money


don,t deal with a cowboy firm , find an independent in future

Gavin83

enfield_freddy wrote: »

and I learnt something


yup PCcharms service after they get your money


don,t deal with a cowboy firm , find an independent in future

Just to make this clear PC World have done nothing wrong.

enfield_freddy

true , but perhaps a more friendly independent would have sorted this without all this fuss

neilmcl

enfield_freddy wrote: »

true , but perhaps a more friendly independent would have sorted this without all this fuss

Or perhaps they'd also have a grasp of consumer legislation and do exactly the same.

enfield_freddy

NO local independent who sold a laptop to a retail customer and remembered him would be in business if he tried to charge him £50 to "test it", there local reputation would not stand it.


PCcharm have that great a turnover , they don,t give a hoot about loosing a customer