PC World refusing to recognise Sale of Goods Act

Collabora

from Scan.co.uk Western Digital WD5000LPVX Blue 500GB 2.5" Hard Drive 7mm 5400rpm £36.48

will be a 10 min job to fit

DCFC79

Just replace the hard drive, less hassle for you.

Collabora

The thing with off the shelf PCs/Laptops is that they are made with low grade components, as soon as the 1 year warranty is up i would have changed soundcards/graphics gards, memory etc. to better spec components. If PCworld did replace the HDD it would be a cheap unbranded model of HDD. so better off spending less on a good spec branded model and spend 10 mins to fit it yourself

chickendipperbabe

Reading between the lines a repair is that last thing the OP wants. It seems they're expecting something a bit better.

As for the laptops themselves, most are now made in China by a Company called Hannstar. They also make TV's and cheap monitors (Hanns.G for example) HP and Dell have most if not all of their rage manufacturer by them. They're cheap yes but not too bad considering. Not many companies manufacture hard drives so it WILL be a branded model.

vuvuzela

Collabora wrote: »

from Scan.co.uk Western Digital WD5000LPVX Blue 500GB 2.5" Hard Drive 7mm 5400rpm £36.48

will be a 10 min job to fit

And then half an hour to install Windows.
And then an hour and a half to download and install all the updates.
And then an hour or so to install Office, updates and other programs.
And then further time to try and recover the data from the 'failed' hard drive.

Collabora

chickendipperbabe wrote: »

Not many companies manufacture hard drives so it WILL be a branded model.

Their are still a few HDD manufacturers around and yes you can get unbranded HDD

http://www.morecomputers.com/productlist.aspx?cat=components&subcat=internal+hard+drives&man=unbranded

enfield_freddy

so , do you thing PCcharm are going to do this work? £75 for data recovery or even the hard drive is now ours , tough


the perils of PCcharm/currys

Collabora

vuvuzela wrote: »

And then half an hour to install Windows.
And then an hour and a half to download and install all the updates.
And then an hour or so to install Office, updates and other programs.
And then further time to try and recover the data from the 'failed' hard drive.

depends.

10 mins to install HDD and if you have a recovery disc then less than an hour to be back up and running.

I can replace a HDD in a PC and with all the discs available have it all up and running in about 90 minutes with all updates and software installed

PC world would just bin the old HDD and not even recover anything

chickendipperbabe

Collabora wrote: »

Their are still a few HDD manufacturers around and yes you can get unbranded HDD

http://www.morecomputers.com/productlist.aspx?cat=components&subcat=internal+hard+drives&man=unbranded

They're all Western Digital.

wealdroam

Collabora wrote: »

Their are still a few HDD manufacturers around and yes you can get unbranded HDD

http://www.morecomputers.com/productlist.aspx?cat=components&subcat=internal+hard+drives&man=unbranded

The first item in that list you have shown us is entitled:

Unbranded WD AV 2.5 160GB 16 MB SATA 3 GB/S 5400RPM - WD1600BUCT

Rather a confusing description, wouldn't you say?
Is it really an unbranded Western Digital drive? How is that even possible?